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Valley Cadillac

Rochester, NY

2.6
68 Reviews

3100 Winton Rd South

Rochester, NY

14623

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Showing 68 reviews

January 26, 2017

This is the "Cadillac" of car dealerships! I have purchased many new cars over my lifetime, but I have never had a more pleasant or easier experience. My wife hates to car shop so my mission wa More

by Caddy Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoang Levin
January 26, 2017

Routine Oil Change Plain and simple Jim Zicari is the best service rep I've ever dealt with. He's patient and genuinely interested in my best interest. If he left, I'd More

by Wally P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Zicari the Only one you'd need
January 26, 2017

Very good in every aspect The people are great to deal with, the service dept is timely and always takes care of are needs. Loaner car is always available for us. More

by Scotts CTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Robbins, Scott Terry Jim Zicari in service and Richard Smith in sales. Very good team!
September 23, 2015

Horrible customer service and scam artist Good evening I am contacting you with hopes of getting justice. I recently brought my car in for service as always to the valley caddilac dealer in Ro More

by Connie37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott in the service department
March 04, 2014

We have a certification on our Escalade ESV which was verified by Mark and Jim 2 days after the purchase. They also looked at the front left wheel noise and did 2 or more times never finding the problem More

by pattifitzgeraldkula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark, Jim, Ed and Patricia Meagher
April 13, 2013

This was bar none the best car buying experience I have ever had! Not only was the dealership beautiful and professional looking, but my salesman CJ Lore was top notch. There was no 'pushiness' and CJ Lo More

by LadyLee195
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Lore
February 01, 2013

CJ was very knowledgable about the car, he was able to answer all of our questions. He was really easy to get along with too, no pressure or games. He gave us a fair price and followed through with ever More

by battaglia_dominic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Lore
September 09, 2008

I have only been a Valley customer for a few weeks, but they have really wowed me with their service. I have owned two BMW's and a Lexus, and now I own a Cadillac. The service at Valley is head and shoulde More

by mikedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Terry
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