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Valley Ford of Columbus
Columbus, OH
328 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction.
At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 121 service reviews
April 17, 2026
Very professional and very kind. Always explains what needs done and cost. I’ve never had a bad experience with ford Always explains what needs done and cost. I’ve never had a bad experience with ford More
by SHEKIT
July 23, 2025
I want to thank you for getting our vehicle taken care of. We are now safe to roll again. Thank you Travis !!! Thank you Ford for hating great folks there. Also Thank You to the guy who did the work!!! of. We are now safe to roll again. Thank you Travis !!! Thank you Ford for hating great folks there. Also Thank You to the guy who did the work!!! Seriously appreciate all you did in such a short time. Thank you again PSH More
by GRTANTP
Employees Worked With
Travis and the guy who did the work
July 17, 2025
Valley ford did everything they could to help me when I was two weeks out from moving and had issues come up with my new truck that I purchased from a different dealer. Their service team was amazing, and was two weeks out from moving and had issues come up with my new truck that I purchased from a different dealer. Their service team was amazing, and Susan and Isaac were an awesome team. They special ordered parts, and were able to have my truck fixed for two separate issues within a week. Would 100% recommend them to anyone interested in new vehicles or service. They both went above and beyond to keep me informed. More
by nathan532
Employees Worked With
Service department (Susan)
July 17, 2025
Easy to work with and sociable when needing to pass time while car is in shop. while car is in shop. More
by zeak103
July 15, 2025
I took my 2018 Fusion to have recall work performed on it, and asked that they work on the shift sensor. Caleb Carpenter worked on my car, providing quick and caring work. All was done free of charge! it, and asked that they work on the shift sensor. Caleb Carpenter worked on my car, providing quick and caring work. All was done free of charge! More
by misterkt1
Employees Worked With
Caleb Carpenter
July 01, 2025
Travis checked in. our 2020 Rscape for a safety recall. No problems found and car was ready for us the next day as promised. Very routine as anticipated. Thanks Travis our 2020 Rscape for a safety recall. No problems found and car was ready for us the next day as promised. Very routine as anticipated. Thanks Travis & team! More
by Gotcoffee
Employees Worked With
Travis in Service Department
June 30, 2025
The service center is always friendly and quick to get the job done! They are prompt to get you checked in and go over everything thoroughly once the service is complete! Cashiers are always friendly as w the job done! They are prompt to get you checked in and go over everything thoroughly once the service is complete! Cashiers are always friendly as well! More
by george.jessica05
Employees Worked With
Don’t remember their name
