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Valley Ford of Columbus
Columbus, OH
343 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction.
At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 343 reviews
September 08, 2026
Salesmen straight up lie service advisors don't communicate service manager very rude unprofessional talks to you very condescending tells you to take your car elsewhere even though you purchased communicate service manager very rude unprofessional talks to you very condescending tells you to take your car elsewhere even though you purchased it there. More
by willieramey
Employees Worked With
Service advisor service manager
August 29, 2026
This dealer works on f350s in days not weeks or months like the rest of Columbus. I received a camera recall on Monday and I had an appointment on Tuesday. I now take my F150 there also. like the rest of Columbus. I received a camera recall on Monday and I had an appointment on Tuesday. I now take my F150 there also. More
by Boilercop
Employees Worked With
Service department
August 29, 2026
Took care of all my needs for my work Van and had it back to me quickly. to me quickly. More
by finetouchfinishes10
August 28, 2026
The dealership has been great over the years and we have been pleased with the service been pleased with the service More
by Chetball65
Employees Worked With
August 25, 2026
when I come in for service I am greeted with a smile and confident people confident people More
by blazerjackie1
Employees Worked With
August 21, 2026
Great selection of vehicles, supportive staff. Pleasure to do business with. Will be returning. Thanks. Pleasure to do business with. Will be returning. Thanks. More
by ttedder
Employees Worked With
August 15, 2026
I do not b plan to return, service was fine and done in a reasonable timeframe. However, the charge to pay with a credit card is unacceptable. I am boycotting every establishment that does this and will te reasonable timeframe. However, the charge to pay with a credit card is unacceptable. I am boycotting every establishment that does this and will tell everyone I know. More
by daveheisler1
Employees Worked With
No sure
