Valley Ford of Columbus - Service Center

I had a recall on my truck and with my schedule I utilized this dealership’s concierge service to pick up and drop off from my house. The staff was professional and friendly every step of the way an utilized this dealership’s concierge service to pick up and drop off from my house. The staff was professional and friendly every step of the way and I received regular text updates throughout the day. More

They were very curious to me and gave me a ride home because what I was having done was going to take at least 2 to 3 hours to get done. They brought my car back home to me and I thought that was great because what I was having done was going to take at least 2 to 3 hours to get done. They brought my car back home to me and I thought that was great to me and the service was great. I will always give them a great review. More

Great service! Kind employees and great waiting area amenities. I'm going back for any future repairs. Kind employees and great waiting area amenities. I'm going back for any future repairs. More

I had a fantastic experience. My truck broke down the same day i was closing on a new house and susan recommended a tow truck driver and then squeezed us in for a diagnostic. Th My truck broke down the same day i was closing on a new house and susan recommended a tow truck driver and then squeezed us in for a diagnostic. Thankfully they were even able to clear the error and we got the truck back in time for us to move in to our new house!!!! I am incredibly grateful to the whole service team for helping us on our special day!!! More

I have a 1989 Lincoln Towncar. Troy went addressed the concerns I expressed with profound knowledge. I wanted the best opinions possible and Troy provided above and beyond customer Troy went addressed the concerns I expressed with profound knowledge. I wanted the best opinions possible and Troy provided above and beyond customer service with patience as well as helpful tidbits to maintenance of my Lincoln. I will return when service is required! Bravo Troy! More

While I bought my card in another dealership. This one is closer to my home. I’ve had all the service done on my 2015 Ford expedition at this dealership even when it had other owners. The service This one is closer to my home. I’ve had all the service done on my 2015 Ford expedition at this dealership even when it had other owners. The service is great and I particularly remember Travis Nukes is very courteous and thorough More

Caleb was honest and stated the service we thought we needed wasn't necessary. He saved us a lot of money. His honesty and integrity is greatly appreciated. We will definitely be back. needed wasn't necessary. He saved us a lot of money. His honesty and integrity is greatly appreciated. We will definitely be back. More

Travis is assisted me as always he was great and pleasant and was kind to me pleasant and was kind to me More