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Valley Hi Honda

Victorville, CA

Overview
Employees
Reviews
Vehicles
4.7
562 Reviews
Welcome to Valley Hi Honda in Victorville, CA If you're searching for a high-quality vehicle or need professional auto repairs close to home, come to Valley Hi Honda, the only Honda dealer in the High Desert. We have an expert team ready to help with everything from flexible Honda financing options to top-notch Honda service to ensure that you fully enjoy your time on the road. Come meet with the team at Valley Hi Honda and see how our hometown feel, great prices and incredible selection make us the local car dealer you can trust!
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15710 Valley Park Ln

Victorville, CA

92394

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Showing 562 reviews

February 02, 2024

The person that attended me was very friendly and super courteous, I’ve been coming there since I moved up here and there is one person that ruins the experience. More

by yohanip10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melina Wilson
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Mar 19, 2024 -

Valley Hi Honda responded

It's great to hear that you've had positive experiences with the majority of the staff at Valley Hi Honda, particularly noting their friendliness and courtesy. However, it's unfortunate to hear that there's one person who has negatively impacted your overall experience. If you feel comfortable, it might be helpful to provide constructive feedback directly to the management team at Valley Hi Honda. This way, they can address any concerns and work towards ensuring consistently excellent service for all customers. Your feedback can be valuable in improving the overall experience for everyone who visits the dealership.

January 31, 2024

Friendly, fast and clean work. My repairs where done before the promised time. The waiting lounge is nice and clean More

by Frankrodriguez04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Valley Hi Honda responded

It's great to hear that you had such a positive experience at Valley Hi Honda! The fact that they were friendly, fast, and provided clean work is a testament to their commitment to customer satisfaction. It's always a pleasant surprise when repairs are completed ahead of schedule, and it's even better when you can wait comfortably in a nice and clean lounge. Thank you for sharing your feedback, and we're glad to hear that your experience was so positive!

January 26, 2024

Good service great personal great experience treat you like family always willing to have go the next mile More

by Jvasquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Cadenas Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Deem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wahid Bahramand
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Lascano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Baygents, Melina Wilson, Sandie Trujillo
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Mar 19, 2024 -

Valley Hi Honda responded

It sounds like you've had an exceptional experience with Valley Hi Honda! Being treated like family and experiencing great service from their personnel truly enhances the car-buying or servicing experience. It's fantastic to hear that they're always willing to go the extra mile for their customers. Building relationships and providing top-notch service is key, and it sounds like Valley Hi Honda excels in both areas. Thank you for sharing your positive feedback!

January 14, 2024

Great service. Richard Ortega was extremely helpful and quick. He helped me right away and kept it simple.. rortega@valleyhi.com More

by Alex Preciado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
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Apr 26, 2024 -

Valley Hi Honda responded

We're thrilled to hear that Richard Ortega provided you with such helpful and efficient service at Valley Hi Honda! Keeping things simple and assisting you promptly is what we aim for, and we're glad Richard delivered on that promise. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help!

January 13, 2024

Shirley made an extra effort to assure my car was finished the same day. Thank was greatly appreciated! 😊 More

by B4garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shirley
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Apr 26, 2024 -

Valley Hi Honda responded

We're delighted to hear that Shirley went above and beyond to ensure your car was finished on the same day at Valley Hi Honda! Providing exceptional service and accommodating our customers' needs is our priority, and we're glad Shirley was able to make that happen for you. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to assist you! 😊

January 09, 2024

Customer service was very prompt to help when I arrived. Also everyone was very professional. More

by alysha_555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie, Louis Palos
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Apr 26, 2024 -

Valley Hi Honda responded

We're thrilled to hear about your positive experience with our customer service team at Valley Hi Honda! Providing prompt assistance and maintaining professionalism are key aspects of our service, and we're glad we could meet your expectations. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

January 05, 2024

Always a pleasure to deal with Valley Hi Honda Victorville! Very friendly, helpful and professional! More

by sally starostka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Lascano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aquino
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Apr 26, 2024 -

Valley Hi Honda responded

Thank you for your kind words! We're thrilled to hear that you always have a positive experience at Valley Hi Honda in Victorville. Providing friendly, helpful, and professional service is what we strive for, and we're glad to have earned your trust and satisfaction. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

January 02, 2024

Great service! They were amazing and took care of me from the moment I walked in the door More

by Aundrea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Lascano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez
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Apr 26, 2024 -

Valley Hi Honda responded

We're delighted to hear that you received great service and felt well taken care of from the moment you walked in at Valley Hi Honda! Providing an amazing experience for our customers is what we aim for, and we're glad we could meet your expectations. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

December 31, 2023

kind people was in and out in no time would recommend valley honda thank you More

by starbirdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melina Wilson
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December 30, 2023

Great service and if there is a long wait will call a lyft to send you home while they work on your car More

by marnaehayes1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melina Wilson
Report | Print
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