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Valley Hi Honda

Victorville, CA

Overview
Employees
Reviews
Vehicles
4.6
570 Reviews
Welcome to Valley Hi Honda in Victorville, CA If you're searching for a high-quality vehicle or need professional auto repairs close to home, come to Valley Hi Honda, the only Honda dealer in the High Desert. We have an expert team ready to help with everything from flexible Honda financing options to top-notch Honda service to ensure that you fully enjoy your time on the road. Come meet with the team at Valley Hi Honda and see how our hometown feel, great prices and incredible selection make us the local car dealer you can trust!
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15710 Valley Park Lane

Victorville, CA

92394

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Showing 570 reviews

April 11, 2024

The service was efficient and timely. The service provider, Brian, did an awesome job! I didn't wait too long. More

by GAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Interlicchia
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Apr 26, 2024 -

Valley Hi Honda responded

We're delighted to hear that you had such a positive experience with Brian and our service team at Valley Hi Honda! Providing efficient and timely service is our goal, and we're glad Brian delivered on that promise. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

April 08, 2024

Always good service specially Brian Interlicchia (55775) was awesome, knowledgeable and very helpful. Very good service 👍🏻. More

by Lkanchawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Interlicchia; awesome service 👍🏻
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Apr 26, 2024 -

Valley Hi Honda responded

We're thrilled to hear about your positive experience with Brian Interlicchia at Valley Hi Honda! Providing knowledgeable and helpful service is what we strive for, and it's great to know that Brian exceeded your expectations. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help! 👍🏻

March 30, 2024

My first service was good and nothing bad about this dealer at all thank you for it all! More

by r.byron17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Valley Hi Honda responded

We're thrilled to hear that your first service experience at our dealership was a positive one! Providing excellent service is our priority, and we're glad we could meet your expectations. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

March 30, 2024

Bruce was excellent and Manny helped get me where I was comfortable. I did feel like I was overselled on the alarm system and it was presented as a necessity when in reality it’s just profit for the dealer More

by littlebaca3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul “Bruce” Hernandez, Manny Sagastume
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Apr 26, 2024 -

Valley Hi Honda responded

We're glad to hear that Bruce and Manny provided you with a comfortable experience at our dealership. Your feedback regarding the overselling of the alarm system is valuable to us, and we'll certainly take it into consideration to improve our service. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. We're here to ensure your satisfaction with our dealership experience. Thank you for your feedback, and we appreciate your business!

March 29, 2024

Got a oil change and tires rotation and a alignment was happy friendly serves people always take my car to honda hi. More

by lauramonkey64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 26, 2024 -

Valley Hi Honda responded

We're delighted to hear that you had a positive experience with the oil change, tire rotation, and alignment at Valley Hi Honda! Providing friendly and efficient service is what we aim for, and we're glad to have earned your trust as your go-to dealership for car maintenance. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

February 26, 2024

Valley Hi Honda in Victorville staff and sales were exceptionally helpful, knowledgable and patient. Charles our salesman answered all our questions (there were a lot) and did not hurry or pressure us More

by Jdhudson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles, Sales***** Finance *****All*****
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Mar 19, 2024 -

Valley Hi Honda responded

Thank you for sharing your positive experience with Valley Hi Honda in Victorville! It's wonderful to hear that their staff and sales team were exceptionally helpful, knowledgeable, and patient. Charles sounds like he provided excellent customer service by answering all your questions without rushing or pressuring you for the sale. It's also great to know that the financial staff understood your needs and worked with you. Enjoy your new Honda HR-V, and thank you for recommending Valley Hi Honda. Happy driving!

February 06, 2024

The service workers (especially Val) were so nice and polite. Called me as soon as my car was ready and explained to me what was done. Fast and easy. Love the Honda dealership. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val
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Mar 19, 2024 -

Valley Hi Honda responded

It's fantastic to hear that you had a positive experience with the service workers at Valley Hi Honda, especially with Val. Their kindness and politeness, along with prompt communication about your car's status and what was done, reflect their commitment to excellent customer service. It's great that your experience was fast and easy, making your visit to the Honda dealership enjoyable. Thank you for sharing your feedback, and we're glad to hear that you love Valley Hi Honda!

February 05, 2024

I had the best advisor at Valley Hi Honda. Thank you Melina, for the excellent service you provided for me. More

by xavierbautista1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melina Wilson
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Mar 19, 2024 -

Valley Hi Honda responded

It's wonderful to hear that you had such a positive experience with Melina at Valley Hi Honda! Having the best advisor can truly make a difference in your overall satisfaction with the service. Thank you for recognizing Melina for the excellent service she provided you. If you ever need assistance in the future, don't hesitate to reach out to her or the team at Valley Hi Honda.

February 02, 2024

The person that attended me was very friendly and super courteous, I’ve been coming there since I moved up here and there is one person that ruins the experience. More

by yohanip10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melina Wilson
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Mar 19, 2024 -

Valley Hi Honda responded

It's great to hear that you've had positive experiences with the majority of the staff at Valley Hi Honda, particularly noting their friendliness and courtesy. However, it's unfortunate to hear that there's one person who has negatively impacted your overall experience. If you feel comfortable, it might be helpful to provide constructive feedback directly to the management team at Valley Hi Honda. This way, they can address any concerns and work towards ensuring consistently excellent service for all customers. Your feedback can be valuable in improving the overall experience for everyone who visits the dealership.

January 31, 2024

Friendly, fast and clean work. My repairs where done before the promised time. The waiting lounge is nice and clean More

by Frankrodriguez04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Valley Hi Honda responded

It's great to hear that you had such a positive experience at Valley Hi Honda! The fact that they were friendly, fast, and provided clean work is a testament to their commitment to customer satisfaction. It's always a pleasant surprise when repairs are completed ahead of schedule, and it's even better when you can wait comfortably in a nice and clean lounge. Thank you for sharing your feedback, and we're glad to hear that your experience was so positive!

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