Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Valley Hi Honda

Victorville, CA

Overview
Employees
Reviews
Vehicles
4.7
575 Reviews
Welcome to Valley Hi Honda in Victorville, CA If you're searching for a high-quality vehicle or need professional auto repairs close to home, come to Valley Hi Honda, the only Honda dealer in the High Desert. We have an expert team ready to help with everything from flexible Honda financing options to top-notch Honda service to ensure that you fully enjoy your time on the road. Come meet with the team at Valley Hi Honda and see how our hometown feel, great prices and incredible selection make us the local car dealer you can trust!
Contact Dealership
View Awards

15710 Valley Park Lane

Victorville, CA

92394

Directions

By Type

Showing 575 reviews

February 26, 2024

Valley Hi Honda in Victorville staff and sales were exceptionally helpful, knowledgable and patient. Charles our salesman answered all our questions (there were a lot) and did not hurry or pressure us More

by Jdhudson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles, Sales***** Finance *****All*****
Print
Mar 19, 2024 -

Valley Hi Honda responded

Thank you for sharing your positive experience with Valley Hi Honda in Victorville! It's wonderful to hear that their staff and sales team were exceptionally helpful, knowledgeable, and patient. Charles sounds like he provided excellent customer service by answering all your questions without rushing or pressuring you for the sale. It's also great to know that the financial staff understood your needs and worked with you. Enjoy your new Honda HR-V, and thank you for recommending Valley Hi Honda. Happy driving!

February 06, 2024

The service workers (especially Val) were so nice and polite. Called me as soon as my car was ready and explained to me what was done. Fast and easy. Love the Honda dealership. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val
Print
Mar 19, 2024 -

Valley Hi Honda responded

It's fantastic to hear that you had a positive experience with the service workers at Valley Hi Honda, especially with Val. Their kindness and politeness, along with prompt communication about your car's status and what was done, reflect their commitment to excellent customer service. It's great that your experience was fast and easy, making your visit to the Honda dealership enjoyable. Thank you for sharing your feedback, and we're glad to hear that you love Valley Hi Honda!

February 05, 2024

I had the best advisor at Valley Hi Honda. Thank you Melina, for the excellent service you provided for me. More

by xavierbautista1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melina Wilson
Print
Mar 19, 2024 -

Valley Hi Honda responded

It's wonderful to hear that you had such a positive experience with Melina at Valley Hi Honda! Having the best advisor can truly make a difference in your overall satisfaction with the service. Thank you for recognizing Melina for the excellent service she provided you. If you ever need assistance in the future, don't hesitate to reach out to her or the team at Valley Hi Honda.

February 02, 2024

The person that attended me was very friendly and super courteous, I’ve been coming there since I moved up here and there is one person that ruins the experience. More

by yohanip10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melina Wilson
Print
Mar 19, 2024 -

Valley Hi Honda responded

It's great to hear that you've had positive experiences with the majority of the staff at Valley Hi Honda, particularly noting their friendliness and courtesy. However, it's unfortunate to hear that there's one person who has negatively impacted your overall experience. If you feel comfortable, it might be helpful to provide constructive feedback directly to the management team at Valley Hi Honda. This way, they can address any concerns and work towards ensuring consistently excellent service for all customers. Your feedback can be valuable in improving the overall experience for everyone who visits the dealership.

January 31, 2024

Friendly, fast and clean work. My repairs where done before the promised time. The waiting lounge is nice and clean More

by Frankrodriguez04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 19, 2024 -

Valley Hi Honda responded

It's great to hear that you had such a positive experience at Valley Hi Honda! The fact that they were friendly, fast, and provided clean work is a testament to their commitment to customer satisfaction. It's always a pleasant surprise when repairs are completed ahead of schedule, and it's even better when you can wait comfortably in a nice and clean lounge. Thank you for sharing your feedback, and we're glad to hear that your experience was so positive!

January 26, 2024

Good service great personal great experience treat you like family always willing to have go the next mile More

by Jvasquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Deem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wahid Bahramand
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Lascano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Baygents, Oscar Cadenas Jr., Melina Wilson, Sandie Trujillo
Print
Mar 19, 2024 -

Valley Hi Honda responded

It sounds like you've had an exceptional experience with Valley Hi Honda! Being treated like family and experiencing great service from their personnel truly enhances the car-buying or servicing experience. It's fantastic to hear that they're always willing to go the extra mile for their customers. Building relationships and providing top-notch service is key, and it sounds like Valley Hi Honda excels in both areas. Thank you for sharing your positive feedback!

January 14, 2024

Great service. Richard Ortega was extremely helpful and quick. He helped me right away and kept it simple.. rortega@valleyhi.com More

by Alex Preciado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
Print
Apr 26, 2024 -

Valley Hi Honda responded

We're thrilled to hear that Richard Ortega provided you with such helpful and efficient service at Valley Hi Honda! Keeping things simple and assisting you promptly is what we aim for, and we're glad Richard delivered on that promise. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help!

January 13, 2024

Shirley made an extra effort to assure my car was finished the same day. Thank was greatly appreciated! 😊 More

by B4garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shirley
Print
Apr 26, 2024 -

Valley Hi Honda responded

We're delighted to hear that Shirley went above and beyond to ensure your car was finished on the same day at Valley Hi Honda! Providing exceptional service and accommodating our customers' needs is our priority, and we're glad Shirley was able to make that happen for you. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to assist you! 😊

January 09, 2024

Customer service was very prompt to help when I arrived. Also everyone was very professional. More

by alysha_555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie, Louis Palos
Print
Apr 26, 2024 -

Valley Hi Honda responded

We're thrilled to hear about your positive experience with our customer service team at Valley Hi Honda! Providing prompt assistance and maintaining professionalism are key aspects of our service, and we're glad we could meet your expectations. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

January 05, 2024

Always a pleasure to deal with Valley Hi Honda Victorville! Very friendly, helpful and professional! More

by sally starostka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Lascano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aquino
Print
Apr 26, 2024 -

Valley Hi Honda responded

Thank you for your kind words! We're thrilled to hear that you always have a positive experience at Valley Hi Honda in Victorville. Providing friendly, helpful, and professional service is what we strive for, and we're glad to have earned your trust and satisfaction. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

1
...
7
8
9
...
58