Valley Hi Kia

Good experience Friendly sales person and good customer service nice selection of cars we recommend to friends and family. Nice area and clean bathrooms were clean an Friendly sales person and good customer service nice selection of cars we recommend to friends and family. Nice area and clean bathrooms were clean and nice More

Worst Car service in the Hi desert On Saturday morning 12/03/2016 my wife and I took our 2017 Sportage to have the first oil change, I really did not want to go there because pass exper On Saturday morning 12/03/2016 my wife and I took our 2017 Sportage to have the first oil change, I really did not want to go there because pass experience, but the wife wanted the free oil change. After we left and got back home the dealer calls and told us that there was a nail on the sidewall of one of the tiers and it will need to be replaced, we told them to do the job but got a responds “Sorry we don’t have that tire on hand, we will have to order it” we said fine and paid in advance for the work, and setup and appointment for Tuesday 12/06/2016, at 2pm. So the wife takes off from work early and heads over there, when she got there they told her that the tire they had ordered was the wrong one. WOW! So then we were told they could have it the next day, so next day comes and I called about 11am and ask to speak to Stacy, no answer, so I left a message. Called again around 2pm and no answer, finally Stacy calls me about 4:35 asking me to bring it right in, I told her no, I left serval messages and did not get a call back and now it’s too late for me to do anything. Stacy then promise to get it in as soon as get there in the morning, well the next morning comes and I tried to call and get no answer again, tried several time and did not get an answer, so I head over there and a service Tech by the name of David helps me, I told him what had happen, he tells me he’ll go and speak to Jason the shop manager about it, I tell him good and to tell him I would like to see him as well, David comes back out takes care of me then tells me that Jason will be right out after he finishes with something, Never Comes Out! Then after sitting in the waiting room for an hour and half I go out to check on the status and see the car barely going into the shop, I ask another tech to bring it back out, and that when I finally see Jason, I told him “Bring my car back out and give me a refund” he tells me our system went down, WHAT IN THE WORLD DOES A COMPUTING SYSTEM HAVE TO DO WITH CHANGING OUT A TIRE! Come on you can close that ticket after I leave, everything was paid for, besides, why would you wait to tell your customer after an hour and a half that your system went down, how about letting them know ASAP and let them make the choice to stay or come back another day. Worst place ever! And the only reason they’re getting one star is because the system does not allow me to give them Zero. More

Great sales staff Happy with the entire deal, great sales and finance staff, awesome sales person who knows the product well, Thank You Marisol would gladly buy my next Happy with the entire deal, great sales and finance staff, awesome sales person who knows the product well, Thank You Marisol would gladly buy my next car from her. More

Great service Great person! Helped me get into my new KIA !!! Very recommended!! Please go see her, she works blessings. Great staff and very detailed to everythin Great person! Helped me get into my new KIA !!! Very recommended!! Please go see her, she works blessings. Great staff and very detailed to everything before purchasing - Alexander More

Stress Free, Professional Experience! Jesse Lupian was extremely professional and courteous. He never harassed me about financing or trade in. Instead, he was very helpful in going over a Jesse Lupian was extremely professional and courteous. He never harassed me about financing or trade in. Instead, he was very helpful in going over and explaining the features on the vehicle I was considering. His manager, Dan, was very profession as well. I would highly recommended talking to Jesse if you're considering a Kia. More

Great job Jesus Jesus was amazing. Great salesman but had our best interests at heart. Very thorough and easy experience. We will be back again. This is our second Ki Jesus was amazing. Great salesman but had our best interests at heart. Very thorough and easy experience. We will be back again. This is our second Kia More

Buying new car I did a lot or reasesrch before choosing this dealership. Internet pricing great match to what I paid. Everyone I worked with Nanette and Jessie were I did a lot or reasesrch before choosing this dealership. Internet pricing great match to what I paid. Everyone I worked with Nanette and Jessie were a pleasure to work with. Bought the exact car I was looking for at the price I wanted. Looking forward to a long relationship with future serving of my new car. Thank u to all More

awesome experience ! Gilbert was able to get me exactly what I needed, he was nice friendly and very helpful. My experience with valley high Kia was great because of him! Gilbert was able to get me exactly what I needed, he was nice friendly and very helpful. My experience with valley high Kia was great because of him! Thank you!!:) More

The Best Car buying Experience Ever🤗 We were looking for a family car and looked high and low with Dealers in the High Desert and was so disappointed in the prices trying to talk us into We were looking for a family car and looked high and low with Dealers in the High Desert and was so disappointed in the prices trying to talk us into what we totally did not want. Then went to Valley High Kia and had the best sales rep that knew Everthing abut what she was sailing from front to back and side to side. We walked the hole lot until she found exactly what we were looking for. Then time for the negotiation and another Awesome person came and was so perfesional and funny and even gave us a financial plan. Last was the paper work again perfessional and fast . We loved that the sales person we started with was there ever step of the way. Thank you so much for the best experience and the most beautiful , safe care EVER🤗 More

Special person worked with a special lady that made me fell like family. Thanks for being very nice to me and my sister. Hope to see you again when my sister comes i worked with a special lady that made me fell like family. Thanks for being very nice to me and my sister. Hope to see you again when my sister comes in for that van for her lovely kids (Smile). Take care Ken McCullough More