Typical car dealership. I was suckered into buying the car alarm they offered. I was told I would be able to open my doors with my phone just in case I got locked out of my car, I would be able to start the car with the app but come to find out I can't even open my door with the key fob becaue they didn't install the power locks. Also, they charged me for a product that was already installed in my used car, so I paid 1500 dollars for a 50 alarm. I didn't even have to pay for labor to install it becaue it was already in the car. I would have just sucked it up and used it as a lesson learned, but the alarm is junk. It goes off every 10 minutes. I have to keep the alarm disarmed at all times. I am making a BBB report. I choose Carmax. They have never been dishonest with me.