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Valley Hi Nissan
Victorville, CA
216 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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216 Reviews of Valley Hi Nissan
April 23, 2024
They are always very helpful and nice. I have been going there for many years and never had an issue. Excellent customer service. I have been going there for many years and never had an issue. Excellent customer service. More
by asilvis0316
Employees Worked With
Tyler. Jack. Mark
Helpful March 10, 2024
Very good experience at the Nissan dealer answered all our questions broke it down gave us a great price for our vehicle and walked out of there with the truck we want it was great our questions broke it down gave us a great price for our vehicle and walked out of there with the truck we want it was great More
by Wlkrramona470
Employees Worked With
Anthony Arenas,Kelvin Woodard
February 23, 2024
All the people in the service department are friendly and helpful. My car was ready in an hour and they gave me lots of information regarding what I did and didn’t need serviced yet. helpful. My car was ready in an hour and they gave me lots of information regarding what I did and didn’t need serviced yet. More
by t
Employees Worked With
Don’t remember his name
August 13, 2022
**WARNING** Purchased a Nissan Altima Untrained Sales Team, untrained Finance Department. They have no clue what they are doing and their lovely Sales Team will talk to you as though you don't h Sales Team, untrained Finance Department. They have no clue what they are doing and their lovely Sales Team will talk to you as though you don't have the funds to complete the purchase with your trade. Additionally, their untrained Finance Team will call you 2 days after you've completed your purchase, to tell you that you did not turn in the drafted check from the bank. Mind you, I had the completed draft turned in prior to them calling me. KEEP YOUR RECEIPTS Furthermore, they did poorly on the trade-in, giving me the exact value of my trade, while trying their very best to gaslight me into believing my trade was being overvalued - not true. By the way, this is not my first New Nissan purchase. With that said, I love the car I purchased from them, it's a beauty. Thank you Nissan for your wonderful Vehicles. Shame on Valley Hi Nissan. I will never purchase from here again. More
by Kenneth Z
Employees Worked With
Jimmy Vasquez
July 25, 2022
We worked with Jimmy Vasquez and recommend him highly. His assistance with us was outstanding. I was not an easy customer but he hung in there with us! We valued his time and effort working with us while His assistance with us was outstanding. I was not an easy customer but he hung in there with us! We valued his time and effort working with us while we figured out exactly what we were looking for and did not feel pressured. Loved his attitude and overall well-being for what we were looking for. Ask for Jimmy! He will do what he can to give you what you are looking for! More
by Misty
Employees Worked With
Jimmy Vasquez
December 29, 2020
Typical car dealership. I was suckered into buying the car alarm they offered. I was told I would be able to open my doors with my phone just in case I got locked out of my car, I would be able to start t car alarm they offered. I was told I would be able to open my doors with my phone just in case I got locked out of my car, I would be able to start the car with the app but come to find out I can't even open my door with the key fob becaue they didn't install the power locks. Also, they charged me for a product that was already installed in my used car, so I paid 1500 dollars for a 50 alarm. I didn't even have to pay for labor to install it becaue it was already in the car. I would have just sucked it up and used it as a lesson learned, but the alarm is junk. It goes off every 10 minutes. I have to keep the alarm disarmed at all times. I am making a BBB report. I choose Carmax. They have never been dishonest with me. More
by Meme
Employees Worked With
Jimmy
