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Valley Honda - Service Center

4.9

45 Lifetime Service Reviews

296 Lee Jackson Hwy, Staunton, Virginia 24401

45 Reviews of Valley Honda - Service Center

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November 25, 2018

"Emergency Car Service"

- EileenC

uring Thanksgiving weekend, my husband and I were traveling from South Carolina back to your home in New York. The weather on Saturday was awful. Really heavy rain. As my husband was driving, we encountered a very scary issue with our 2017 Honda CRV. The car went into what is called "limp mode". To me it was a bucking feeling. All the lights were on and the car pretty much came to a stop as we were passing an 18 wheeler in the left lane. Needless to say, very scary with other trucks coming up quickly behind us and us trying to pull off the highway. Angels must have been watching over us as when we were able to get off the highway, there was Valley Honda! The Service Manger, Josh was so helpful. They were able to squeeze us in and had the car fixed and we were on our way home in a few hours. The professionalism of the entire staff was top rated. In our opinion, Valley Honda's Service team went above and beyond what we expected. They are a true asset to the entire organization.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fix
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 04, 2018

"Fantastic Service Department, Valley Honda"

- Carol Neely

First, Josh Fix has been a professional and loyal to his customers and the Dealership, Valley Honda, this applies to Aaron Moss as well. I have experienced nothing less then commitment to me and my vehicle. I have been advised of services that would benefit my vehicle, never feeling pushed or hurried into a decision. I always come back because the service mechanics do an awesome job. I just had my transmission service done . I recommend Valley Honda as often as I can. They are deeply committed to our community (customers) by the ethics they've established and adhere to. Thanks, Valley Honda!

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Recommend Dealer
Yes
Employees Worked With
Josh Fix
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aaron Moss
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 29, 2018

"great service"

- Brandi Bane

Aaron always make sure to get my vehicle worked in when I need something done and he makes sure the job is done right. Great service!!!

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Recommend Dealer
Yes
Employees Worked With
Aaron Moss
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 04, 2018

"Excellent Service at Valley Honda"

- KM

I have always had excellent service at Honda Dealerships and Valley Honda is no exception. They remember you and your vehicle, do the service work and have you on your way in no time.

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Recommend Dealer
Yes
Employees Worked With
Aaron Moss
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 15, 2018

"Car Repair and New CAr Purchase"

- Sandy30R

Josh Fix in the service department was excellent and kept me posted on the repairs. The car was ready when he said it would be. While there purchased a new vehicle from Jerry Robinson. This is my second purchase with Jerry and my third Honda. Jerry was excellent to work with. If I purchase another car I will see Jerry. I give Jerry 5 plus stars too.

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Recommend Dealer
Yes
Employees Worked With
Josh Fix
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 14, 2018

"Prompt attention and fast service. "

- Mclifton

Scheduled my appt online, taken right back as soon as I got there. Oil changed, tires rotated and car checked over. I was finished and ready to go within less than an hour. Fast and Friendly!!

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Recommend Dealer
Yes
Employees Worked With
Josh Fix
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aaron Moss
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jenna Simmons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 25, 2018

"Service"

- T2018

Great costumer service short wait time... the best!!! Josh and the entire Valley Honda family are wonderful!! I like the way they explain exactly what your service will entale and what is and not needed at your time of visit.

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Recommend Dealer
Yes
Employees Worked With
Josh Fix
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 03, 2018

"Outstanding service"

- Satisfied

We received an outstanding service experience. Excellent work, quick service and fairly priced. We were very pleased. Also, the service manager, Josh, was very friendly and helpful.

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Recommend Dealer
Yes
Employees Worked With
Josh Fix
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Edwards
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Adam Payne
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 01, 2018

"Our back windshield shattered unexpectedly! "

- Nona Camp

When we called Ken Saturday afternoon, he immediately told us to bring the car in the next day! When we arrived at Valley Honda, he had a loaner car ready for us . We spoke to the manager, showed him the window and he told us the service department would evaluate the situation on Monday! Monday, Josh called to say it was covounder warranty, and they’d have it ready by Wednesday. Tuesday evening, Josh called to say it was ready!!! Very professional, kind and easy to work with every time!!

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Recommend Dealer
Yes
Employees Worked With
Josh Fix
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ken Seal
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 17, 2018

"General Service"

- dlegg

Always great service. My vehicle was promised in a reasonable amount of time (actually earlier). Everything was fully explained and were able to answe all my questions.

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Recommend Dealer
Yes
Employees Worked With
Service Advisor- Zubin Ratwani
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