When we called Ken Saturday afternoon, he immediately told us to bring the car in the next day! When we arrived at Valley Honda, he had a loaner car ready for us . We spoke to the manager, showed him the window and he told us the service department would evaluate the situation on Monday! Monday, Josh called to say it was covounder warranty, and they’d have it ready by Wednesday. Tuesday evening, Josh called to say it was ready!!! Very professional, kind and easy to work with every time!!