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Valley Motor City
Cuyahoga Falls, OH
870 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 870 reviews
November 30, 2018
Used car won’t run after 1000 miles I would strongly NOT recommend. Paid good money for a used 2013 Durango. Less than 1000 miles and it intermittently won’t run. Took the car to thei I would strongly NOT recommend. Paid good money for a used 2013 Durango. Less than 1000 miles and it intermittently won’t run. Took the car to their service department and they charged $400+ and did not fix. They diagnosed and said the problem was the battery. They have refused to look at it again without charging for another diagnostic fee. They acted like they really didn’t care if I was satisfied or they had previously tried to fix it. Really get the impression they don’t care about their reputation. More
by Robert R
November 26, 2018
Great Experience The salesperson (Sam Mayti) spent a lot of time with us even though we were buying a car less than $10k for our son. He was very helpful and patient The salesperson (Sam Mayti) spent a lot of time with us even though we were buying a car less than $10k for our son. He was very helpful and patient with us. It was a stress-free experience and will definitely consider coming back for future purchases and highly recommend this dealership. More
by leslielahrmer
Employees Worked With
Sam Mayti
November 23, 2018
They are the rip off service They screw you over. They say they fix your car but the don’t. Then they want to charge you again to see what is the matter with it.. we payed once an They screw you over. They say they fix your car but the don’t. Then they want to charge you again to see what is the matter with it.. we payed once and they said they fixed it but it is still going the same thing. I would not recommend them to anyone. The suck More
by A very, very pissed off person
Employees Worked With
November 14, 2018
Another great experience. This makes the second vehicle we have purchased from your dealership and Kevin Davis, and once again, it was a great experience. Kevin Davis is an abs This makes the second vehicle we have purchased from your dealership and Kevin Davis, and once again, it was a great experience. Kevin Davis is an absolute pleasure to work with, he genuinely cares about his customers. He was very knowledgeable and extremely helpful in making sure all our requirements met. We will definitely be coming back to him again when we are in need of another vehicle. More
by Jptrizzy
Employees Worked With
Kevin Davis
November 08, 2018
Sells parts, takes payment then cancels order Ordered a part paid in full then received an email stating order cancelled and refund coming in 7 days, no other explanation. Requested reason why and Ordered a part paid in full then received an email stating order cancelled and refund coming in 7 days, no other explanation. Requested reason why and stated no inventory. If that’s the case no order should have been confirmed or money taken. I now have to wait seven days for my refund not counting the three days they had my money in their bank. Excellent business model for going out of business More
by Lazyhillacres
Employees Worked With
David, parts
October 29, 2018
Great experience Kevin did a great job demonstrating the features of the Pacifica Hybrid. He was very personable and friendly. At no time did I feel any pressure. Kevin did a great job demonstrating the features of the Pacifica Hybrid. He was very personable and friendly. At no time did I feel any pressure. More
by TonyIV
Employees Worked With
Kevin Davis
October 22, 2018
Low pressure. Great price. The price was obviously the best around. But also my salesperson, Andy, was great. Very low pressure. Friendly. Overall, a very pleasant car buying ex The price was obviously the best around. But also my salesperson, Andy, was great. Very low pressure. Friendly. Overall, a very pleasant car buying experience. More
by Han
Employees Worked With
September 25, 2018
Best dealer experience ever After having a great experience with my Jeep Grand Cherokee, I returned to have my pristine 2003 Ford F 250 Truck in for a wheel alignment, tire rotat After having a great experience with my Jeep Grand Cherokee, I returned to have my pristine 2003 Ford F 250 Truck in for a wheel alignment, tire rotation, and oil change, and again it was superb service and I was in and out in nothing flat. The service department swapped out my old head light bulbs with new HD bulbs that I had purchased at the auto parts store free of charge. Great job and kudos to Betsy and the service department for another great experience........Thank you........Craig More
by happy customer
Employees Worked With
September 07, 2018
Good Experience Work was completed as promised, went beyond to get me a rental when car was not completed by end of day.Called with updates as requested. Work was completed as promised, went beyond to get me a rental when car was not completed by end of day.Called with updates as requested. More
by Robert W
Employees Worked With
August 31, 2018
Fast...no haggle...very pleased with sales department . Overall great experience. Will definitely recommend giving them a chance to find you the vehicle of your needs. . Overall great experience. Will definitely recommend giving them a chance to find you the vehicle of your needs. More
by JRAM2018
Employees Worked With
Dave Custer
