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Valley Motor City

Cuyahoga Falls, OH

3.8
737 Reviews

4100 State Road

Cuyahoga Falls, OH

44223

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Showing 737 reviews

October 19, 2021

I've been looking for a new Pacifica with very specific specs (silver, gray seats, awd, sunroof, nav) for several months- searching on the Chrysler corporate site, looking all over the east side of the cou More

by Paul Allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mancabelli
Oct 20, 2021 -

Valley Motor City responded

Everyone here loves to hear from customers like you! Thanks for giving Falls Motor City a chance, and for leaving such wonderful feedback! We hope you enjoy your Chrysler Pacifica!

September 07, 2021

Tried to get me into a 8.2 % interest rate even though I qualified for the 0 % interest rate. Just to get an extra chunk in commission More

by Jteas2314
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Howard
Sep 24, 2021 -

Valley Motor City responded

I am very sorry to hear this and apologize for any issues you have had. Can you please contact me directly so that we can discuss your concerns?

July 12, 2021

Kevin Davis is knowledgeable, helpful, and trustworthy. He made our experience quick and stress-free. He was on top of every detail. I will definitely recommend Kevin!!! More

by lamasf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis, Tony Varn
Jul 13, 2021 -

Valley Motor City responded

Thanks so much, we here at Falls Motor City always want to make sure your experience is stress free and we are glad we could deliver that for you. If there is anything else we can do for you, please don't hesitate to give us a call!

July 09, 2021

Kevin made helping me find a new car quick and painless! Best experience I’ve ever had! Kevin made sure to answer all my questions and get me out of there in no time with a new car off the lot! More

by Maddie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Jul 12, 2021 -

Valley Motor City responded

Hi Maddie, thanks for taking the time to leave this wonderful review. We are so happy that Kevin could help you out and made your experience enjoyable. We hope you enjoy your new vehicle and if there is anything else we can do for you, please don't hesitate to give our team here at Falls Motor City a call!

June 18, 2021

They always have a good inventory and good deals. If they can’t do as good as another dealer they will let you know right up front. More

by gptracy
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Jun 21, 2021 -

Valley Motor City responded

Thanks so much for the wonderful review! Our team is dedicated to making you feel welcome and making sure you know all the facts about the vehicle you're purchasing. We hope to see you again here at Falls Motor City!

May 28, 2021

I was shopping online and opened a chat to initiate the shopping experience. This gentleman very rudely cut me off and closed the chat window before I could even get a word in edgewise. I asked a few quest More

by Mikey82
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Davis
Jun 14, 2021 -

Valley Motor City responded

Thanks for taking the time to leave a review. We sincerely apologize that you experienced frustration while dealing with one of our sales associates. That's not indicative of how we run our business. We want to learn more about your experience, so please consider giving us a call at your earliest convenience.

May 13, 2021

The car buying experience was never so stress free and easy going. You look for experience and knowledge, but most importantly someone with a good personality and someone who treats you like family! Easy More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis, Ben Machor
May 14, 2021 -

Valley Motor City responded

Thanks so much for the wonderful review, Brain! We here at Falls Motor City are honored that you choose our dealership and that Kevin could help you out. We hope you enjoy your new vehicle!

April 15, 2021

Kevin was a huge asset to buying our new truck. He was knowledgeable and even came in on his day off to help us. I'd recommend him to anyone who is looking to buy a car! More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Apr 16, 2021 -

Valley Motor City responded

Thanks so much for the wonderful review, Kevin! Our team here at Falls Motor City always tries to provide our customers with a tremendous car buying experience. We always try to provide our customers with all the knowledge they need to purchase their vehicle. We hope you enjoy your new car!

March 30, 2021

Kevin Moore is the best salesman we have ever had. He is so easy going, great sense of humor, and applied no pressure. Kevin is super knowledgeable about the vehicles and the financing process. Instead of More

by mjbenci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Moore
Mar 31, 2021 -

Valley Motor City responded

Thank you for the amazing feedback! We're so happy that Kevin offered such a great experience during your recent visit and that you would refer him to others looking for a new vehicle. Thank you again for your support and please let us know if you are ever in need of further assistance!

March 23, 2021

Kevin Davis helped my wife and I navigate the purchase of a used Dodge Ram. When we discovered a few minor issues with the vehicle he insisted we leave it with him so he could address our concerns. He sent More

by robertguilford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Mar 24, 2021 -

Valley Motor City responded

Thank you for taking a moment to let us know how your sales experience went! We're delighted to hear that Kevin helped you to find a vehicle that fits your needs. Please let us know if we can ever help out again!