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Valley Motor City
Cuyahoga Falls, OH
871 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 871 reviews
February 11, 2017
Our first dodge I gave this dealer an excellent rating because of The Kevin Davis factor, he was the sales person I talked to on the phone and the next day who helped I gave this dealer an excellent rating because of The Kevin Davis factor, he was the sales person I talked to on the phone and the next day who helped us. It was truly a nice car buying process here and with him. Even time I purchased a car in the past I dreaded the process (be lied too, numbers not adding up) so needless to say wasn't looking forward to this. But honestly it wasn't bad at all here falls motor city and through Kevin Davis. We bought a 2017 dodge caravan btw More
by Buttons2
Employees Worked With
Bobby Cruse, Kevin Davis
January 31, 2017
Fast and fair. First time buyers at the location. Dave McGraw did a great job as our salesperson. He gave fast service in the buying process.Bobby Cruse the loan per First time buyers at the location. Dave McGraw did a great job as our salesperson. He gave fast service in the buying process.Bobby Cruse the loan person was fast and honest. More
by TerryTruckGuy
January 06, 2017
Great car buying experience We love this dealership; our family has made our past 2 car purchases here and we've been very happy. The most recent time our salesperson, Scott Fos We love this dealership; our family has made our past 2 car purchases here and we've been very happy. The most recent time our salesperson, Scott Foster, was fantastic. He took so much time to help us find the perfect vehicle. I wasn't sure what kind of vehicle I wanted but I knew what I wanted it to be like - Scott spent hours with us, letting us drive different types of vehicles until we found what was perfect. The finance person, Chris, was incredibly considerate and friendly. He also took his time with us going over the details of the paperwork and making sure we were completely satified with everything. Fall Motor City has gained a customer household for life :) More
by shae
January 02, 2017
Super fast and accommodating Betsy was amazing! Had problem with the drivers side window stuck half way down, it's also 30* outside. She was able to squeeze me in and get the wind Betsy was amazing! Had problem with the drivers side window stuck half way down, it's also 30* outside. She was able to squeeze me in and get the window fixed while I waited. I can't say enough positive things about this dealership. From the sales to the service and everything in between, absolutely top notch. More
by jgoalie35
Employees Worked With
December 29, 2016
Wouldn't go anywhere else!!! There is a reason why my family has purchased 25+ cars from this dealership. Fantastic variety of cars, full service center and amazing Staff. Thank y There is a reason why my family has purchased 25+ cars from this dealership. Fantastic variety of cars, full service center and amazing Staff. Thank you to Jerome and Chris for making our purchase last night so smoothly! We love our brand new 2017 Pacifica! I will be back when it's time to pick out my Wrangler!!!!! More
by JeepGuy511
December 29, 2016
Good and bad Sales is great! I have bought 2 brand new vehicles from Falls Dodge. Mike my sales guy was great and made me leave feeling like I got a great price. Sales is great! I have bought 2 brand new vehicles from Falls Dodge. Mike my sales guy was great and made me leave feeling like I got a great price. He was very personable and enjoyable to deal with. Service is less than great...it is hard to get work done timely. My brand new, 2016 Ram 1500, less than a year old driver side window broke. The clasp became disconnected from the window and the window wouldn't move. It is December....they tell me it will be at least a week and a half before they can get me in to fix it!!! Both the girl I talked to in service and the service manager were rude and dismissive. Such a simple fix, on a brand new vehicle, they should have done what was necessary to get the problem fixed! They would not offer me a rental car, even though it was warranty work, until they started working on the car. Which the service manager said, if I left the car there...for them to squeeze in, could be a week plus before they look at it! Very unreasonable, unprofessional could care less about making it right. Very disappointed as a long time customer of both the sales and service departments. I called Klaben Dodge in Kent, they were also booked, but Great service department! Always has been a good experience bringing our two Dodges to them. They treat us better than the dealership closer to our house, that we bought the vehicles from! if I let me drop the truck off a day later (squeezed me in) they could help me. They had it done within a couple hours! I wish I could count on that kind of service from the dealer I bought my cars from! More
by NICKJESS1982
December 29, 2016
Great price Price was great and the people were very helpful. The live chat from the Falls website was very nice. C hatted with Kevin Davis the night before an Price was great and the people were very helpful. The live chat from the Falls website was very nice. C hatted with Kevin Davis the night before and he had the van ready to test drive as promised. More
by Dave Hermann
Employees Worked With
Bobby Cruse, Kevin Davis
December 22, 2016
Great Experience Kevin Davis did a wonderful job in helping us purchase a new car. We were nervous and he made us feel very comfortable and confident with our decision Kevin Davis did a wonderful job in helping us purchase a new car. We were nervous and he made us feel very comfortable and confident with our decision. Would definitely recommend Kevin to any of my friends, thank you so much Kevin. More
by Donna Ruth
Employees Worked With
Kevin Davis
December 11, 2016
Friendly Kevin was really easy to work with .Came in on his off day to take care of me and another gentleman. Best prices around. Very friendly customer concis Kevin was really easy to work with .Came in on his off day to take care of me and another gentleman. Best prices around. Very friendly customer concise. More
by Matt1980
Employees Worked With
Kevin Davis
December 10, 2016
Great Experience Kevin Davis is AWESOME!!!!!!! He is one of the best salesmen I have ever dealt with. He treated me like a friend and he answered all of my questions n Kevin Davis is AWESOME!!!!!!! He is one of the best salesmen I have ever dealt with. He treated me like a friend and he answered all of my questions no matter how many times I asked them. I would recommend this dealership as well as Kevin to anyone looking to purchase a vehicle. More
by TBaker
Employees Worked With
Kevin Davis
