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Valley Motor City

Cuyahoga Falls, OH

4.8
890 Reviews
All About Valley Motor City in Cuyahoga Falls, OH Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need! We Make Financing Easy Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one! Contact Valley Motor City Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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4100 State Road

Cuyahoga Falls, OH

44223

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Showing 890 reviews

November 15, 2015

Smoother Transaction than Prior Visit Worked with and bought a car through Andy Howard. Andy was a pleasure to work with (and so was Travis during document signing). We had looked at the More

by Vette4Hoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Travis Hudson
November 12, 2015

Great Experience!! Kevin was amazing right from the start. Made it very easy to set up a test drive and he was very helpful with everything. Got a great car for an amazi More

by kefahe77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
November 04, 2015

Excellent Experience! I would recommend Falls Motor City to everyone! I had a great experience working with Kevin Davis he was funny and nice and helped me get into the Jee More

by Emers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
October 31, 2015

Exceptional I have only had my Grand Caravan for a few days now, but my experience working with Falls Motor City and Ron Hall have been a good one. Definitely the More

by Dan L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hudson, Ron Hall
October 30, 2015

Awesome experience Dan was great. He has only been there a short time but answered all my questions and had a great personality. He wasn't pushy which is big. I have lef More

by ryans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Dan Olson
October 28, 2015

Best Purchasing Experience We've Ever Had! My husband and I decided that we needed to trade in my Escape for a 2016 Dodge Grand Caravan to better accommodate our family. After doing some resear More

by VanMomTerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Cruse, Kevin Davis
October 27, 2015

Best dealership around. Drove an hour out to Falls Motor City to look at a used Fx4. Had the pleasure of working with Andy Howard. Couldn't of asked for a nicer guy. Wasn't More

by Tcoultrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 18, 2015

Great car buying experience! Kevin Davis at Falls motor city did a fantastic job helping us get our Jeep! He was friendly and made the car buying experience much easier! He was ve More

by Chelsea728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
October 17, 2015

Fantastic Buying Experience We never felt pressured into buying a vehicle we weren't comfortable with. Andy knew we were shopping around and he was very upfront with the price a More

by aaburk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bobby Cruse
October 10, 2015

Would give 0 stars if posible Bought a certified pre owned grand caravan from them in December 14, by June 15 the headlights stopped working. Took it in for service, not covered. S More

by chris0520
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
James George
Oct 10, 2015 -

Valley Motor City responded

Customer was in 6/27/2015 for headlamp repairs – INSPECTED VEHICLE AND VERIFIED CONCERN. FOUND THE HEADLIGHT SWITCH TO BE FAULTY. INSTALLED NEW SWITCH. LIGHTS WORKED BRIEFLY. INSPECTED AND FOUND THE AFTER MARKET ARROW TURN SIGNALS MOUNTED ON THE MIRRORS TO BE TAPPED INTO THE HEADLIGHT CIRCUIT AND KILLING THE CIRCUIT. REMOVED THE ARROWS FROM THE CIRCUIT AND THE HEADLIGHTS WORKED. Customer came in on 9/18/2015 and was told the TIPM needed replaced, customer declined repairs. Vehicle was in for oil change in September and no headlight issues were noted on repair orders. Customer called on 10/10/2015 requesting receipts for services performed. We would be happy to, and offered, to further diagnosis any issues with the headlights, but the customer declined, stating they would take elsewhere. Within that dialogue we request customer refrain from using profanity.

Oct 16, 2015 -

Valley Motor City responded

Chris, I am sorry you feel this way about your experience at our dealership. I left you a voicemail to further discuss the problems you are having. We value your business and want to explore correcting any mistakes that may have happened. Please give me a call at (330)929-5700. Thank you for your time. Steve Parker, Managing Partner

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