
Valley Motor City
Cuyahoga Falls, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Smoother Transaction than Prior Visit Worked with and bought a car through Andy Howard. Andy was a pleasure to work with (and so was Travis during document signing). We had looked at the Worked with and bought a car through Andy Howard. Andy was a pleasure to work with (and so was Travis during document signing). We had looked at the same car back in September 2015--that visit didn't go very well (with Kevin). The car came into the price range we were looking for in November, so we contacted Andy (had met him at the prior visit), took it for a test ride, and ended up buying it. Overall, the visit in November was a very good experience. More
Great Experience!! Kevin was amazing right from the start. Made it very easy to set up a test drive and he was very helpful with everything. Got a great car for an amazi Kevin was amazing right from the start. Made it very easy to set up a test drive and he was very helpful with everything. Got a great car for an amazing price! I will definitely be returning for future purchases! More
Excellent Experience! I would recommend Falls Motor City to everyone! I had a great experience working with Kevin Davis he was funny and nice and helped me get into the Jee I would recommend Falls Motor City to everyone! I had a great experience working with Kevin Davis he was funny and nice and helped me get into the Jeep of my dreams! More
Exceptional I have only had my Grand Caravan for a few days now, but my experience working with Falls Motor City and Ron Hall have been a good one. Definitely the I have only had my Grand Caravan for a few days now, but my experience working with Falls Motor City and Ron Hall have been a good one. Definitely the best prices in the area for Chrysler, Dodge and Jeep vehicles. Hopefully, my vehicle will perform well and last a long time. I look forward to working with the service department on oil changes and scheduled maintenance. More
Awesome experience Dan was great. He has only been there a short time but answered all my questions and had a great personality. He wasn't pushy which is big. I have lef Dan was great. He has only been there a short time but answered all my questions and had a great personality. He wasn't pushy which is big. I have left out of other dealerships because of that. Dan is the reason why I left out of there with a 2015 Dodge Ram. I will recommend anyone I know to see him personally because I know they will be taken care of. He needs a big pat on the back and need more salesman like him. Great Job. More
Best Purchasing Experience We've Ever Had! My husband and I decided that we needed to trade in my Escape for a 2016 Dodge Grand Caravan to better accommodate our family. After doing some resear My husband and I decided that we needed to trade in my Escape for a 2016 Dodge Grand Caravan to better accommodate our family. After doing some research online for new vehicles I requested an online trade-in estimate. We had a little trouble getting the request to go through from my phone so my husband reached out to the dealership. We got in contact with Kevin Davis. He was SO helpful! He helped to provide me with a trade in estimate and answered questions that we had about some of their new vehicle inventory. He was so helpful over the phone that we chose to make an appointment with him to look at vehicles. I let him know what we were interested in and he had it ready before we even got there. I have never dealt with a salesman that is so helpful and informative as Kevin! This was an amazing experience! He worked hard to get us a great trade-in price and to make sure all our questions were answered. We worked through the financing paperwork with Bobby Cruse and he was great too. He was also very honest and informative about all our options. Everyone there is very personable and easy to talk to. We left feeling like we had made new friends. I even reached out to Kevin with a few more questions today (3 days after purchase) and he got me answers right away. It is amazing to know how much this dealership and the sales team cares about their customers - even after the sale is complete. We will definately be going back and asking to work with Kevin and Bobby! Thanks Falls Motor City! More
Best dealership around. Drove an hour out to Falls Motor City to look at a used Fx4. Had the pleasure of working with Andy Howard. Couldn't of asked for a nicer guy. Wasn't Drove an hour out to Falls Motor City to look at a used Fx4. Had the pleasure of working with Andy Howard. Couldn't of asked for a nicer guy. Wasn't pushy like most salesman. We were able to get a deal done and I'm very excited to have my new(used) truck. More
Great car buying experience! Kevin Davis at Falls motor city did a fantastic job helping us get our Jeep! He was friendly and made the car buying experience much easier! He was ve Kevin Davis at Falls motor city did a fantastic job helping us get our Jeep! He was friendly and made the car buying experience much easier! He was very thorough in explaining things and he let us take our time deciding what car was best for us. No pushing us into cars no high pressure, everything was relaxed. I had a great experience buying my first car! Thank you so much Kevin Davis and Falls Motor City for being very professional! Great place! They really care for their customers! More
Fantastic Buying Experience We never felt pressured into buying a vehicle we weren't comfortable with. Andy knew we were shopping around and he was very upfront with the price a We never felt pressured into buying a vehicle we weren't comfortable with. Andy knew we were shopping around and he was very upfront with the price and went the extra mile to look for ways to save us money. In the end, no one could beat the price Falls Motor City offered, or the experience we had with Andy. We also had an excellent experience with their finance department. With two small children in tow, Bobby was very efficient and got us in and out in no time. More
Would give 0 stars if posible Bought a certified pre owned grand caravan from them in December 14, by June 15 the headlights stopped working. Took it in for service, not covered. S Bought a certified pre owned grand caravan from them in December 14, by June 15 the headlights stopped working. Took it in for service, not covered. Spent 500 bucks to fix and headlights worked for a month. Took it back on n 4 more times still not working. They refuse to fix it unless I give them 800 more dollars. They refuse to refund my original 500 even though they never fixed the problem. Meanwhile I have useless van to drive around my three children. Service manager Jim is a joke and should be fired very unprofessional and rude. Don't buy from them and definitely don't use the service department More