Valley Motor City

DO NOT BUY FROM THIS LOCATION! We bought a Town and Country. We had it LESS than 3 months, and it turned out to be a LEMON. They will not stand behind their cars. (They will take your money!) The owner Country. We had it LESS than 3 months, and it turned out to be a LEMON. They will not stand behind their cars. (They will take your money!) The owner will not call us. We were told that the car has many issues, they do not know how to fix them and that we cannot bring it back...even though it is under warranty. Please message me if you want ANY details. STAY AWAY!!!!!! AND...this was a BRAND NEW car...is it normal to replace the new muffler twice in less than three years? I do not think so... More

Had a fantastic experience with your dealership. Andy jumped through hoops to answer all my questions, no matter the time of day I inquired. Chris (?), the individual that handled my financing, was just jumped through hoops to answer all my questions, no matter the time of day I inquired. Chris (?), the individual that handled my financing, was just a delight. And, my Mustang GT convertible, purchased before seeing it in person, was even nicer than I expected. The customer service here is just outstanding and I now own my dream car. I will absolutely recommend this dealership to anyone I know looking for a car. More

Yesterday was the best experience I ever had buying a car. Lou was really great to work with. Sometimes I feel that car salesman talk down to me because I'm a girl, but that was not the case at all wit car. Lou was really great to work with. Sometimes I feel that car salesman talk down to me because I'm a girl, but that was not the case at all with Lou. He was nice and knowledgeable and really easy to talk to. He must be a good salesman because it really didn't feel like I was working with a car salesman! Bobby that handled the financial part was friendly and explained everything clearly too. More

We live in Ellwood City, PA so it was a 1 1/2 hour drive to Falls Motor City. I would have never done this to find a vehicle before but everything in PA is so overpriced it is crazy. We saw our 05 Pontiac M to Falls Motor City. I would have never done this to find a vehicle before but everything in PA is so overpriced it is crazy. We saw our 05 Pontiac Montana on the website and we very impressed with the condition of the van. I made a call and spoke with Andy Howard. I made a conditional offer over the phone and it was accepted after a little haggling. I told him as long as the Montana looked as good in person as it did on the website I would be purchasing it. Andy was very friendly and professional. He assured me that it would be worth the trip. Falls Motor City was willing to hold the vehicle for me without any money down obviously since it was all over the phone. When we arrived there were two salesman in the lot and they directed us to Andy Howard. He met us with a smile and got us out on a test drive right away. My wife loved the Montana. Engine was so quiet you could hardly tell it was running. Andy showed us the Carfax and a detailed list of items that the service department had done to get the van ready for sale. I was very impressed that they cared that much about their used inventory. New brakes, oil change and many, many other items. Everyone there was friendly and helpful.The price was very close to KBB but the condition of the van was excellent so we were happy. It has been over a month and only one small problem, the battery died. Nothing that could have been prevented. Other than that we have been very pleased. Thank you to Andy and everyone at Falls Motor City that made our trip well worth it. If you make the trip and Andy is your salesman ask him about his family's Disney Trip. I would have never even considered making this trip but the reviews on Falls Motor City were the reason I did. The reviews were all great and they deserved another one. More

My uncle recommended this dealership to my dad and I, and we absolutely loved it! Josh was incredibly helpful, and made this experience a lot easier and less stressful. I would not only reccomend this de and we absolutely loved it! Josh was incredibly helpful, and made this experience a lot easier and less stressful. I would not only reccomend this dealership but josh to everyone who is looking to get a new car including college students like myself! You won't find better people or prices! More

Went into looking for a used car for my daughter. didn't want to pay too much and yet get a nice car. Lou Help us find the right car just the right at and the price ..... 2009 ford focus .... Lou was didn't want to pay too much and yet get a nice car. Lou Help us find the right car just the right at and the price ..... 2009 ford focus .... Lou was Very Nice and helpful person and yes I Now have a great person and place to buy my cars from .... More

kevin was very knowledgeable and friendly answered my questions.would recommend to my friends and family to do business with this dealer and kevin davis.. questions.would recommend to my friends and family to do business with this dealer and kevin davis.. More

I can't say enough about this dealership. I called this dealership from my house on a Thursday night just before they closed because I was very interested in a car they had on their lot. Josh and Mi this dealership from my house on a Thursday night just before they closed because I was very interested in a car they had on their lot. Josh and Mike worked all night and throughout the next morning to figure out how to work my trade in and to get me the car I wanted, and not to mention they got my monthly payment WAY lower than I even thought possible. The staff here was extremely courteous and made my buying experience tremendous. I can't thank these guys enough for what they did for me. They open at 9am on Saturdays, and as I was awaiting Josh's phone call that morning, he called me at 9:01am to give me the incredible news. My next car WILL be purchased from them, no doubt. Thank you so much! More

From the very start our experience was great! I logged onto the website and had an option to live chat. Within seconds I was speaking to a dealer named Kevin Davis. I let him know which car we were intere onto the website and had an option to live chat. Within seconds I was speaking to a dealer named Kevin Davis. I let him know which car we were interested in and he drove right to the dealership to verify that the car most certainly was there and called us to let us know. He knew we were from Cleveland and it would be a drive, so he insisted on double checking that the car was there and making sure it was ready for us to come and test drive! Everyone we encountered was very polite and friendly. The place didn't seem like most dealerships that make you feel as if you are just a pawn in their selling game. Falls Motor City and all of its employees made sure to treat us fairly and made us feel at ease, almost as if we were invited guests into their own home. The entire process from start to finish, even with bringing our 1 year old daughter, was very enjoyable and we got to drive home in our new family car! All smiles for this family because of the family at Falls Motor City! And for that we say Thank You :) More