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Valley Motor City
Cuyahoga Falls, OH
880 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 880 reviews
March 12, 2014
Great service, very personable, and overall extremely happy with our experience. We were out of state buyers and Ron was extremley responsive throughout the entire process. When finalizing the purchase happy with our experience. We were out of state buyers and Ron was extremley responsive throughout the entire process. When finalizing the purchase Cole did a thorough job of explaining all financial steps involved. We highly recommend Ron and Cole, as well as Falls Motor City in general. More
by ncormos
Employees Worked With
Cole Morgan, Ron Hall
March 11, 2014
Ron Hall was very friendly and knowledgeable about the vehicle we were interested in purchasing. He and Cole Morgan answered every question we had regarding trade allowance, financing, and vehicle pickup. vehicle we were interested in purchasing. He and Cole Morgan answered every question we had regarding trade allowance, financing, and vehicle pickup. The price on the vehicle was the same on the lot as it was on the website, not a common theme with other dealers I have visited in the past two weeks. More
by fallscityvan
Employees Worked With
Cole Morgan, Ron Hall
March 04, 2014
I have been buying cars for over 30 years and I have never had such a great experience. I started to talk to Ron on line and I was at the car lot in one hour and got exactly what I wanted at a great pri never had such a great experience. I started to talk to Ron on line and I was at the car lot in one hour and got exactly what I wanted at a great price and then I met with Bob from finances and that went as smoothly as possible. So in two and a half hours from beginning till the end I had my car. Great Great Experience! P.S - Ron even took me to my new car and showed me how to use all the equipment Paul Salim More
by Psalim
Employees Worked With
Bobby Cruse, Ron Hall
March 03, 2014
I never thought the car buying process could be so relaxed and pressure-free. Dave did not promise anything he was unable to deliver and allowed a good deal of time to review both the car and the tran relaxed and pressure-free. Dave did not promise anything he was unable to deliver and allowed a good deal of time to review both the car and the transaction details. Bobby in the Business office clearly laid out all my options and let me decide for myself with no hype or pressure. The entire process which included an extensive test drive and product explanation session was about 90 minutes. The price of the vehicle was substantially less than other dealer's prices and there were no hidden fees or "bumps". I cannot recommend this dealer strongly enough. More
by Pastey33
March 02, 2014
Dealer is honest and cars are kept clean, I would recommend people to go to this dealership, although price negotiating is not satisfying, but I guess that's because they had a very low price to begi recommend people to go to this dealership, although price negotiating is not satisfying, but I guess that's because they had a very low price to begin with. But it would more or less be better if you could make the customer feel that they actually bargained a little down. More
by Maxwell_C
Employees Worked With
Bobby Cruse, Ron Hall
February 21, 2014
I forgot to include the finance man Cole...he was very professional and helpful when it came to finalizing the deal. All in all a good experience. professional and helpful when it came to finalizing the deal. All in all a good experience. More
by ram1500SLT
Employees Worked With
Cole Morgan
February 19, 2014
My husband made an appointment with George Siegman to see a Dodge Challenger. When we made the appointment George assured us on the phone it would not be a problem to test drive the vehicle and it would be a Dodge Challenger. When we made the appointment George assured us on the phone it would not be a problem to test drive the vehicle and it would be ready when we got there. The particular car we were looking for is sort of rare in our area. We already went to a few dealers so since we found the car we wanted of course we drove a while to test drive it. We drove 45 minutes to get to the dealer. Once we got there we went in and there were a couple guys at the door they looked at us and said "what do you want?" We told them we had an appointment to test drive a Challenger with George. Of course the car was still in the show room after being pushed around and the sales men were not to happy because they had to do actual labor to get the car outside. We finally got a better look at the car. Then, here comes Mr. Manager..."WHO'S DRIVING THIS CAR? " As he pushed me out of the way. The other salesmen through George under the bus and said "George is." and they took off so fast it wasn't even funny. George left my husband and I outside as he was getting a "talking to" from Mr. Manager. He came out and said we had to go through financing first and have everything taken care of to buy the car before we could test drive it. Well wait a minute now. I explained to him that we already have a challenger we understand how they drive we already drove a R/T we wanted a SRT8 he said no you can't drive it. From the second we walked in the dealer we were treated like we weren't worthy enough of their cars. Even though we already had a Challenger for 2 year prior. How dare they judge us on what we could afford? Well, I'm sorry but I can't do business with a bunch of snakes. If you can't treat people like they are humans then you can take your car and stick it. Anyways we left because I would not give them the satisfaction of a Sale when you treat me that way. On our way home we stopped at the original dealer we bought our first Challenger. BRUNSWICK AUTO MART! From the second we walked in there everyone was so nice and helpful. We were greeted properly and we were test driving a SRT8 in 15 minutes. Well wait I thought you have to have the car practically bought already in order to test drive it. We talked to our original salesmen TOM SHUMAKER. Well they tried to get the car we originally wanted from Falls motor City but suddenly the car was SOLD. Yeah like I believe that one. Within 2 days TOM had us in our new Challenger SRT8 which was the exact same car..same color and everything! They would have made a 40,000 sale with us that day but they wanted to judge us first. All Tom had to do was treat us with respect and help us out a little. DON'T GO TO FALLS MOTOR CITY...GO TO BRUNSWICK AUTO MART! More
by bsbuckner
Employees Worked With
George Siegman, Joe Gerycz
January 25, 2014
DO NOT BUY FROM THIS LOCATION! We bought a Town and Country. We had it LESS than 3 months, and it turned out to be a LEMON. They will not stand behind their cars. (They will take your money!) The owner Country. We had it LESS than 3 months, and it turned out to be a LEMON. They will not stand behind their cars. (They will take your money!) The owner will not call us. We were told that the car has many issues, they do not know how to fix them and that we cannot bring it back...even though it is under warranty. Please message me if you want ANY details. STAY AWAY!!!!!! AND...this was a BRAND NEW car...is it normal to replace the new muffler twice in less than three years? I do not think so... More
by smj3aaa
Employees Worked With
Everyone
