Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Valley Motor City
Cuyahoga Falls, OH
890 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 890 reviews
August 18, 2012
This is my 8th vehicle from Falls Dodge, that speaks volume in it self. Josh Palmer is always a great salesmen and has always taken care of my needs. He always takes the time to meet me with schedule se volume in it self. Josh Palmer is always a great salesmen and has always taken care of my needs. He always takes the time to meet me with schedule service appoitments.And I have always had a nice expierence with the service,sales, & finance department. Fantastic dealership. More
by christopherb1968
Employees Worked With
Josh Palmer, Cole Morgan
August 16, 2012
I am looking to get a newer car now. I wanted to get an idea of how much it would be on a particular model vehicle and Franco gave me all the answers i needed. I am going to be back to see him when i am re idea of how much it would be on a particular model vehicle and Franco gave me all the answers i needed. I am going to be back to see him when i am ready to buy . Thank you for your help Franco and for taking the time to help me with all my questions. More
by rc2009
August 07, 2012
Dealership was good; had a selection of cars available. Dealership was good; had a selection of cars available. Salesman went out of his way to make sure that everything was okay. Felt pressured during pa Dealership was good; had a selection of cars available. Salesman went out of his way to make sure that everything was okay. Felt pressured during paperwork process. More
by oneill397
August 03, 2012
I talked to Franco about the Dodge Journey and when I`am ready I will see him again.He had given me all the information i needed and even brought the car out to our house. Very nice job ! ready I will see him again.He had given me all the information i needed and even brought the car out to our house. Very nice job ! More
by joe868
August 02, 2012
I had a great experiencing searching for and purchasing a used car. My father and I received great customer service and were very pleased with the price we received as well as the overall experience of buyin used car. My father and I received great customer service and were very pleased with the price we received as well as the overall experience of buying a car. Not to mention, we love our new car. More
by gaffney11
Employees Worked With
Bobby Cruse
July 30, 2012
Nice people, good selection, Franco was top notch! He cared with passion to win my business and then continued with post sales issues. His style was not pushy and relaxed and accommodating. Cole Morgan i cared with passion to win my business and then continued with post sales issues. His style was not pushy and relaxed and accommodating. Cole Morgan in the finance office was polite, showed respect and again not pushy when it came to selling "extras" like extended warranty. The car was delivered in less than half hour, clean and fully operational. This was a positive experience! More
by Applied Vision Corp.
Employees Worked With
Franco Casalinova and Cole Morgan, Cole Morgan
July 22, 2012
We bought a used Dodge Nitro this week from Franco and are VERY satisfied with everything! The dealership is very nice and not too overwhelming. Franco was very friendly and helpful and made us feel comfo are VERY satisfied with everything! The dealership is very nice and not too overwhelming. Franco was very friendly and helpful and made us feel comfortable with our purchase. The whole process was easy and we felt very confident buying from Falls Motor City and Franco. Thank you so much for making what started out as a very stressful car search elsewhere end up easy and comfortable with you! We look forward to comming back for our next purchase! More
by pechosjewel
July 15, 2012
Great experience. No pressure. I told Franco while we were on the test drive my expectations and where I needed to be. Knowing its not a perfect world and expecting some negotiating, Cole did a wonderful were on the test drive my expectations and where I needed to be. Knowing its not a perfect world and expecting some negotiating, Cole did a wonderful job getting us where we were comfortable making a deal. The bottom line is these guys did a great job without the back and fourth pressure. Franco brought us out cold bottle water and asked if we needed anything, also told us how long each step was taking ie "Should only be another 15 minutes"....Highly recommend! More
by jdlong
Employees Worked With
james long, Cole Morgan
July 13, 2012
Franco was absolutely Fantastic! I didn't think he would be able to work with us and find us a deal...other dealerships were not able to. Our last interest rate was 15% Franco said that he would take care be able to work with us and find us a deal...other dealerships were not able to. Our last interest rate was 15% Franco said that he would take care of us and bless his heart he surely did. Over the phone we were able to take care of most of the paperwork. He is a gem!!! Very nice to us and no pressure. I will recommend him to everyone. You are very fortunate to have him as an employee. More
by Noreen Ashley
