Valley Motor City

Franco Casalinova made purchasing our new 2012 Dodge Journey a pleasant process. He took his time answering our questions, took us on a Test Drive in the actual vehicle we wanted, and also went above a Journey a pleasant process. He took his time answering our questions, took us on a Test Drive in the actual vehicle we wanted, and also went above and beyond by buying my son a pack of M&M's out of the vending machine. We appreciated everything Franco did for us during our car buying process. More

John Gorny was very helpful in answering all my questions. He was wonderful and a pleasure to work with. The only disappointing part of my purchase process was that BJ Holmes refused to come down o questions. He was wonderful and a pleasure to work with. The only disappointing part of my purchase process was that BJ Holmes refused to come down on the listed price of the vehicle. He came very close to loosing the sale. More

John Gorny did a terrific job. In his absence one day, Bill Foster was extremely helpful. BJ Holmes gave very upfront, practical advice in giving me the pros and cons of various options as did Brian Myer Bill Foster was extremely helpful. BJ Holmes gave very upfront, practical advice in giving me the pros and cons of various options as did Brian Myers on the closing side. I never felt pressured and they always made themselves available each time I came back to the lot to look and ask questions. They provided printouts of different vehicles so I could make an intelligent comparison and decision regarding model and options. John represents the dealership well as do the others I mentioned. More

My wife and I had a great experence with John in 2006 with the purchase of a new Neon. So when this car (2010 Focus) popped up in our search on Autotrader we were exited to call to find out if John was with the purchase of a new Neon. So when this car (2010 Focus) popped up in our search on Autotrader we were exited to call to find out if John was still there. The car was for my wife's sister. John worked out a great deal and made our day enjoyable. Hope we can work with John again in the future. Bobby was a pleasure to deal with too. Thanks Fred, Sally & Meribeth More

Dave, listen to our needs and reponse was quick, very good follow up, and new his job not just sales the car we wanted and all the features. Thank you Dave Nick and Paula good follow up, and new his job not just sales the car we wanted and all the features. Thank you Dave Nick and Paula More

I was in a unique situation. Franco actually drove 2 hrs to pick me up. He had picked out and matched the perfect car for me and my fiancee'(actually my fiancee' is set on buying a Chrysler 300 from Falls M to pick me up. He had picked out and matched the perfect car for me and my fiancee'(actually my fiancee' is set on buying a Chrysler 300 from Falls Motor City this summer), so I didn't even want to look at another car. Franco and Joe knew each other when they were young, but Joe was impressed seeing such a professional side of Franco now. Joe as a Masters in Finance, was astounded by the speed and ease of the transaction with Bobby Cruse in the finance dept at Falls Motor City. I love my new car and could not be happier! More

Franco did everything in his power to get me the car i wanted! He did a great job and knew all of the answers to my questions. He got me exactly what i wanted and i am VERY happy with my new use car!!! wanted! He did a great job and knew all of the answers to my questions. He got me exactly what i wanted and i am VERY happy with my new use car!!! More

Josh Palmer helped me out with my last purchase at Falls Motor City (over a year ago). He is a very knowledgeable, honest, straight-forward person. Once I decided to make the purchase, he ensured everythin Motor City (over a year ago). He is a very knowledgeable, honest, straight-forward person. Once I decided to make the purchase, he ensured everything was handled quickly with attention to detail. I recently gave Josh a call to get a copy of a piece of paperwork on my Jeep that I had misplaced. Josh had a fax over to me within 5 minutes - his great service continues long after the sale is made! I will be giving Josh a call when making my next purchase at Falls. More

I am a female in my 50's who has purchased many vehicles , but who still shudders when it is time to go car buying. My experience at Falls Motor City was totally painless! In fact, Josh and Bobby, were more , but who still shudders when it is time to go car buying. My experience at Falls Motor City was totally painless! In fact, Josh and Bobby, were more than helpful and not pushy at all. The entire experience was pleasant and efficient. Everything they said would be taken care of and when it would be done was right on time with no unexpected 'twists' in pricing or financing. Thank you Josh. More