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Valley Nissan of Staunton - Service Center

4.7

34 Lifetime Service Reviews

297 Lee Jackson Hwy, Staunton, Virginia 24401

34 Reviews of Valley Nissan of Staunton - Service Center

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November 09, 2018

"Great experience. "

- Lucy2434

I arrived early for my appointment and was greeted right away. I was contacted within an hour and my car was serviced, inspected and ready to go.

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Recommend Dealer
Yes
Employees Worked With
Nick Wright
October 31, 2018

"Outstanding service"

- John

Service personnel were courteous and helpful. My vehicle was completed on time and the service department personnel kept me well informed. I definitely will continue to use your service department

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Recommend Dealer
Yes
Employees Worked With
Dave Kuykendall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jessi Swats
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 13, 2018

"Disappointed"

- Nothappycustomer

You can tell that the employee was not interested in anything but making a deal. I've gone to other places and they were much more inviting and determined about getting me into a vehicle. If I ever do come back to do business with this company it will be with an employee that actually has experience. Immaturity does not fit this line of work.

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Recommend Dealer
No
Employees Worked With
N/A
Sep 04, 2018 -

Valley Nissan of Staunton responded

Thank you for your feedback, I would like to hear more about your experience if you could please contact me at 540-213-9002. Thanks Laura Campbell

August 10, 2018

"Satisfied customer "

- Nissan titan

Fast service. Here you can find a Knowledgeable and friendly staff. Comfortable seats in the waiting area. I enjoyed free Snacks and refreshments available for your convenience.

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Recommend Dealer
Yes
Employees Worked With
Harold Wells
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Justin Rowling
July 23, 2018

"Came in for service, bought a new car"

- mclements1977

Everything at this dealership is exceptional! I came in for my regular maintenance and received excellent customer service. While I was waiting I was browsing the new inventory on the lot. Harold Wells met me on the lot and answered all of my questions very thoroughly. He helped me crunch some numbers, got me a great price for my trade in, and delivered my new vehicle in a quick smooth process. He did it all in a very friendly yet professional manner. I highly recommend him and this dealership!!

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Recommend Dealer
Yes
Employees Worked With
Harold Wells
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Justin Rowling
July 15, 2018

"Valley Auto Sales is #1"

- bigbob1

Great Salespersons, Outstanding Service Department and most of all an organization hard to beat. When your vehicle is promised at a certain time, it is delivered before then.

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Recommend Dealer
Yes
Employees Worked With
Jessi Swats
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Justin Rowling
June 29, 2018

"Great"

- Katrina8365

Everybody was friendly and pretty fast. Jake helped me set up my appointment and they already knew what i wanted when i got there. Ill def go back.

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Recommend Dealer
Yes
Employees Worked With
Jake Adler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Justin Rowling
June 29, 2018

"Valley Nissan Rocks! "

- Creids20

Valley Nissan is amazing!! Always above and beyond friendly staff. The great service does not end at the purchase of your car but continues each time you go to have your car serviced. 👍🏼 My sales rep Jake Adler has continued to follow up with us throughout the past year to make sure we are satisfied. I love my 2017 Nissan Rogue!!

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Recommend Dealer
Yes
Employees Worked With
Jake Adler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lesley Wicks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Justin Rowling
June 23, 2018

"Top Shelf Service!"

- Braxton.kosi1

From the first greeting throughout and entire process they acted as though I really mattered to them. Even though I purchased my are at their sister dealership they treated me like I had always been their customer. They assisted many patrons while I was there , but I never felt o overlooked or neglected. Caring for my automotive needs was their number o e priority! My hat is off to the manager and the attentive staff.

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Recommend Dealer
Yes
Employees Worked With
Josh and I am sorry to have forgotten the young lady with the pretty blue fingernails name.
June 10, 2018

"A+++++++ Excellence Consistently!!!!!!!"

- DJCraig

Professional & Very Helpful @ all times.......A simple Oil Change & Tire Rotation is a Pleasure when one has funnnnnnn people around Looking out for "YOU"! Even the more expensive Preventive Maintenance is Less Stressful because of the thorough explanations given by the service department. Their easy & gentle approach lets the customer make a decision without any Pressure! Sales & Service is Excellent @ Staunton; check em out and join in on the Funnnnnnn!!!!!!! I am a customer for LIFE!

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Recommend Dealer
Yes
Employees Worked With
Tabatha Hummel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bruce Myers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Adam Newcomb
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Harold Wells
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lesley Wicks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Justin Rowling
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