Great buying experience with Brandy and Carter. They were exceptional in responding to my pre-visit questions, greeting me at the door when arriving to the dealership, and following up after a very pleasant purchase of my 2019 VW Golf R. I received after sale follow up phone calls and emails to make sure that I was satisfied and to answer questions about my new car. I felt very well taken care of, was treated professionally, but friendly. I even received a follow up phone call from the VW Manager.
Sadly, I had the occasion to contact other VW dealers in Virginia searching for a specific Golf R. With little exception, the dealers failed to meet my expectations in following up with my inquiries. Valley VW was in a league of their own in providing great customer service from the initial inquiry to post-sale.
I recommend this dealer without hesitation or reservation. #trust brandy and #CarGuruCarter