Valor Chrysler Dodge Jeep Ram

The most awkward experience ever at a dealership Not a good experience, service dept wanted to charge us $80 to put the seats back in the van. After waiting 1 hour for them to do it Not a good experience, service dept wanted to charge us $80 to put the seats back in the van. After waiting 1 hour for them to do it More

Professional and courteous. Dick Edwards Auto Plaza got us in the exact ride we needed for our family and still kept our payment where we needed it to be. They were polite enough Dick Edwards Auto Plaza got us in the exact ride we needed for our family and still kept our payment where we needed it to be. They were polite enough to let us take our time on our decisions and didn't pressure us into anything we didn't feel would work for us. I highly recommend Dick Edwards Auto Plaza to anyone looking to buy a new or used vehicle. More

Best ever dealship Best salesman I have ever dealt with. Nade buying a car very easy. Robin's was so over priced compared to dick Edward thanks for the great deal Best salesman I have ever dealt with. Nade buying a car very easy. Robin's was so over priced compared to dick Edward thanks for the great deal More

Pleased We're pleased that Krystal convinced us of the quality of the Lincoln brand. She is knowledgeable was very instrumental in putting together a deal th We're pleased that Krystal convinced us of the quality of the Lincoln brand. She is knowledgeable was very instrumental in putting together a deal that allowed us to purchase a new Nautilus. More

chef d'oeuvre No other way to describe it. I gave honesty and received honesty back. This dealership. The dealer really worked with me. I am great full . No other way to describe it. I gave honesty and received honesty back. This dealership. The dealer really worked with me. I am great full . More

Used Truck Purchase Our Sales person, Eric, worked to find the truck we were looking for. Everybody we encountered were friendly and accommodating. From past experience Our Sales person, Eric, worked to find the truck we were looking for. Everybody we encountered were friendly and accommodating. From past experience, the sales and service are excellent. More

Amazing! I had the best time at the dealership they were especially helpful and actually helped me save money Dawn my sales person is the most friendliest pers I had the best time at the dealership they were especially helpful and actually helped me save money Dawn my sales person is the most friendliest person ever and I would recommend her to absolutely anyone! More

New car It was decent experience,sales lady Dawn really wanted to find a vehicle for me.Being a single mom,helped out alot with the kiddos It was decent experience,sales lady Dawn really wanted to find a vehicle for me.Being a single mom,helped out alot with the kiddos More

People were very cordial. Tried hard to please. Service was great. They are very good at trying to please. I would highly recommend them to others. They are going to make some adjustments that we Service was great. They are very good at trying to please. I would highly recommend them to others. They are going to make some adjustments that were found after driving the car purchased. More

Our frustrations with purchase of new Lincoln We special ordered a new Lincoln continental in Dec 2018 and did not get our new car until May 22nd. It wasn't really the dealer's fault, Lincoln fac We special ordered a new Lincoln continental in Dec 2018 and did not get our new car until May 22nd. It wasn't really the dealer's fault, Lincoln factory kept making excuses (different one every 2 weeks) and is still doing so as far as I know. We located one in a nearby town that matched our order and asked Dick Edwards to try to get it for us as we were out of patience. Our sales person, Krystal Baldwin, had exhausted all she know how to do to expedite the factory. The Gen Manager, Tanice Edwards, got involved and we had our car a couple of days later. We've dealt with Dick Edwards for over 15 years and have always been pleased with them, specially their service department, and would give them 5 stars if it weren't for the ridiculous length of time required to get our car. More