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Van Chevrolet Buick GMC
Scottsdale, AZ
1,954 Reviews
Our experienced sales staff is here to share its knowledge of the Chevrolet and GM Brands with you. As a leading dealership we also carry a fine selection of used cars and trucks. Need service? We are also a leading GM and Chevrolet service facility with the latest technology in repair and restoration and inventory of parts.
We pride in offering our customers a relaxed and pleasurable car buying experience and have been doing it for many years and will continue to serve the communities of Scottsdale,Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,954 reviews
March 27, 2019
Robbie Michaels is awesome! My first experience with Robbie Michaels at Van Chevy was so awesome that I had to come back a second time and bruh... worth it! I bought an Equino My first experience with Robbie Michaels at Van Chevy was so awesome that I had to come back a second time and bruh... worth it! I bought an Equinox two years ago because the size was perfect for my lifestyle and the payment fit my budget but he knew that I always dreamed of having a Tahoe. We kept in touch over time and he was always sure to remind me he was there should I ever be interested in upgrading but was never pushy. Welp life happened and I found myself in a position where I could finally think about upgrading. I went straight to Robbie and told him I was interested in a Tahoe but could not break the bank on this. He listened to all of my concerns and went to bat for me. He found awesome rebates and found creative ways we could make this a good financial decision. THIS MAN SAVED ME THOUSANDS UPON THOUSANDS OF DOLLARS. WHAT THE HECK. And no, not just tv commercial rebate money but he also figured out options that would help my negative equity that I was carrying from my first car that I got swindled on at *cough Nissan *cough. Suffice it to say I was driving my brand new Tahoe within two days after first contacting him. The process was so easy. Sammy T in finance was a rockstar and customer service from staff was top notch. Robbie has reignited my faith in good car salesmen. Definitely go to him if you want to deal with an honest guy that is really looking out for you. Thanks Robbie and Van Chevy for getting me my dream car! More
by Tahoedriver
Employees Worked With
Robbie Michaels
March 26, 2019
Service for my car John Morris was my service advisor and was very responsive and kept me informed as to when my car was ready for pick up. He was great to work with. John Morris was my service advisor and was very responsive and kept me informed as to when my car was ready for pick up. He was great to work with. More
by FastCars
Employees Worked With
John Morris
March 26, 2019
Very rude management! The GM, Smiley is extremely rude and treated me and a friend that I took in to buy a car so bad that I cried. They all knew my friend did not understa The GM, Smiley is extremely rude and treated me and a friend that I took in to buy a car so bad that I cried. They all knew my friend did not understand anything about buying a car and we had a time set for sat so we could take her son back to be with her. This was Thursday evening, closing time. The management had the salesman call my friend on Friday am, picked her up and went around me to put her in a car by herself. She knew nothing about the car, she didn’t know it only had crank windows until the salesman drove her home in the car. The finance guy Bob told her she needed extended warranty, gap insurance, the manager said on the thurs night she would get 4% interest if she bought a car. She got 5.8%. I took her there in good faith thinking they would treat her fairly but was I wrong. I have leased 4 cars from them but I will never refer anyone there or go there again! More
by Glo
Employees Worked With
Bob, finance, and do not remember the guy that blew through my lease., Smiley Elturk
March 25, 2019
Check Engine Light We stopped in at Van Chevrolet in Scottsdale when the Check Engine Light came on while on a work trip. Some sensor had gone faulty and was covered un We stopped in at Van Chevrolet in Scottsdale when the Check Engine Light came on while on a work trip. Some sensor had gone faulty and was covered under the Diesel Powertrain Warranty. Upon attempting to leave, the truck decided to have another faulty sensor. That part was ordered and installed the following day while we waited. The service advisor, Cori, handled everything professionally and promptly. More
by crazycammo
Employees Worked With
Cori Majercin
March 19, 2019
Professional and courteous The waiting room is huge with refreshments . I had a free oil change so of course I would take it there. But I will return. The waiting room is huge with refreshments . I had a free oil change so of course I would take it there. But I will return. More
by Sue
Employees Worked With
Corey
March 19, 2019
Great service as always My service adviser, John Hale, took care of my concerns, and got me back on the road in a reasonable time. He personally made sure that I was satisfie My service adviser, John Hale, took care of my concerns, and got me back on the road in a reasonable time. He personally made sure that I was satisfied with the course of action taken, and the end result. More
by Tahoeguy
Employees Worked With
John Hale
February 25, 2019
Relatively smooth and hassle free Any questions that we had were answered. Phone calls were returned. No pressure. Many of our dealings dealt with Robbie Michaels showing me all the Any questions that we had were answered. Phone calls were returned. No pressure. Many of our dealings dealt with Robbie Michaels showing me all the features of the car, testing driving and involved with pricing. Bryan worked on finalizing the final deal including a fair price for our trade-in. More
by Buckie
Employees Worked With
Robbie Michaels, Jordan (internet sales), Bryan (sales manager) Julio (finance)
February 22, 2019
Customer service is a joke. I bought a vehicle on 12/24/2018. My wheels were exchanged with a chipped, missing material set of wheels. I was told that they would be exchanged, Wo I bought a vehicle on 12/24/2018. My wheels were exchanged with a chipped, missing material set of wheels. I was told that they would be exchanged, Wow, two months later and nothing. I have repeatedly left messages and e-mails with Arielle Winters ( customer service manager) and even sent Matt Cerreta ( GM) an e-mail. Arielle dances around the issue and Matt never responded (go figure). Van's wants to sell you a vehicle and that's about it. What a joke and disgrace to the automotive dealers in the area. Oh yeah still awaiting my tags which they have not sent but had to re-issue temp tags More
by Tired of the run around
Employees Worked With
Matt Cerreta, Arielle Rivers, Richard Glassman, , Matt Cerreta
February 12, 2019
Amazing Dealership! The staff at Van Chevrolet truly went above and beyond to get me the type of vehicle I needed and wanted. With the credit challenges I have and being The staff at Van Chevrolet truly went above and beyond to get me the type of vehicle I needed and wanted. With the credit challenges I have and being turned down every where else plus horrible experiences at buy here pay here lots, they truly made my dreams come true. Thank you to Ryan Perez and Brett McCullum! You guys are rock stars! More
by Georgiagirl1960
Employees Worked With
Ryan Perez and Brett McCullum
February 11, 2019
new car I upgraded my 2016 Corvette z51 to a 2019 Grand Sport. These guys were great to work with. Scott Daly really put in tremendous effort to create a deal I upgraded my 2016 Corvette z51 to a 2019 Grand Sport. These guys were great to work with. Scott Daly really put in tremendous effort to create a deal we were all happy with. More
by Cl1ffk
Employees Worked With
Scott Daly
