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Van Chevrolet Buick GMC
Scottsdale, AZ
2,265 Reviews
Our experienced sales staff is here to share its knowledge of the Chevrolet and GM Brands with you. As a leading dealership we also carry a fine selection of used cars and trucks. Need service? We are also a leading GM and Chevrolet service facility with the latest technology in repair and restoration and inventory of parts.
We pride in offering our customers a relaxed and pleasurable car buying experience and have been doing it for many years and will continue to serve the communities of Scottsdale,Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,265 reviews
Verified Customer
November 03, 2024
Conveniently located and eventually gave me the best deal in town. The finance guy was the best i've ever worked with. in town. The finance guy was the best i've ever worked with. More
by djlaraway
November 03, 2024
Cameron saved this from a lower rating. Overall everything was great, but there were a couple of issues that I felt management could have helped Cameron with. Cameron not only made the sa Overall everything was great, but there were a couple of issues that I felt management could have helped Cameron with. Cameron not only made the sales process a breeze but he followed through until delivery. Dave I. Finance was also great. More
by jpcavecreek
November 03, 2024
I had a great experience at Van Chevrolet! Morelia went above and beyond to ensure all my vehicle expectations were met within a reasonable price. She made the buying process smooth and stress Morelia went above and beyond to ensure all my vehicle expectations were met within a reasonable price. She made the buying process smooth and stress free. I highly recommend coming to her! More
by Sonialamas99
Employees Worked With
November 03, 2024
Buying process was easy and simple but I had to go back the next day to get the car detailed and they took roughly 3 hours. When it came back the wheels had been polished but no factory sticker markings we the next day to get the car detailed and they took roughly 3 hours. When it came back the wheels had been polished but no factory sticker markings were removed, streaks were all over the windows, there were no floor mats and all the stickers on the dashboard were still on. I told my sales rep there were no mats. He then took a packaged group of mats not from my car handed them to me and told me i was good to go. I proceeded to put the Mats in myself while voicing my disappointment in the fact I was doing so and multiple sales reps just watched and said yeah our detailers suck. I then asked to speak with a manager. I was not able to get to one until I walked up to the tower and asked a sales rep right in front to get me one. He apologized but gave me excuses like there were only 2 detailers and they don’t speak English very well. Finally I told them I had worked at a dealership before and if I had done any of this I would have been fired. Finally when they came back with my car the streaks and water marks were ALMOST fully gone as I’m driving away I realized the factory stickers on the dash WERE STILL THERE. Should have just done it myself by going to a car wash would have saved a lot of time. Crazy customer service, only would go back because the sales rep promised me a free tank of gas if I came in the next time I needed one. More
by csackmaster21
Employees Worked With
November 01, 2024
Luis and Tyler were great! We will definitely be back and consider recomendó g our friends and family to them and Van. We will definitely be back and consider recomendó g our friends and family to them and Van. More
by kgutierrez1127
November 01, 2024
They simplified my truck purchase and delivered it where I needed it to go. Everyone there followed up with us and made sure everything was working out great, we certainly appreciate them. I needed it to go. Everyone there followed up with us and made sure everything was working out great, we certainly appreciate them. More
by EFRONTE
November 01, 2024
Very shady sales and finance practices. Found a new discounted 2024 Trax LS I was interested in looking at from their online inventory. Total bait and switch - was told when I arrived the c Found a new discounted 2024 Trax LS I was interested in looking at from their online inventory. Total bait and switch - was told when I arrived the car was damaged and will be in their body shop for a month. They refused to show me the car because it probably didn’t exist. Instead they chose to show me top trim level 2025’s on their front line. My salesman Marty was friendly, but he is new and had a more experienced salesman guiding him along while I was trying to find something close to what I traveled there to initially look at. I finally settled on a 2025 model that would work for me as they didn’t have any of the 24’s on their lot. After their extremely low-ball trade offer, they will try to convince you they have to auction it because they can’t retail it due to mileage. All lies - they have several older and higher mileage vehicles advertised on their lot, they must think everybody was born yesterday. David in Finance was even worse - tying extended warranties and service plans to loans promising lower interest rates. I did have a preapproval from my local bank so I knew where I stood without all the extra xx they try to sell you. I asked for copies of everything I signed and was questioned why I needed certain documents. In the end all I was given was a copy of the sales order, nothing else even though I requested everything. I don’t even know who I’ve been financed through and I am sure it will be a nightmare reaching anyone at this place to give me that information. I guess I will just have to wait until I get my first bill in the mail like some kind of surprise. More
by Michael
Employees Worked With
Martin Sanchez, David Leach
November 01, 2024
Van Chevrolet website displays service deals/offers. The site instructs you to click on the deal and schedule the appointment, I did. Got to the dealership and was told I had to take a screenshot of the The site instructs you to click on the deal and schedule the appointment, I did. Got to the dealership and was told I had to take a screenshot of the offer, go find a printer, print out the screenshot on a piece of paper and come back. xxx? Also said my oil change with an appointment would take 4 hours. SMH More
by CAH
Employees Worked With
Employee never gave his name, only said the guy who I was scheduled to see was not available.
