Van Devere Cadillac
Akron, OH
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I absolutely couldn't say enough about my wonderful experience. Everybody was so helpful. I had my eye on a couple different cars, and unfortunately, they had all been on hold for other customers. Howe experience. Everybody was so helpful. I had my eye on a couple different cars, and unfortunately, they had all been on hold for other customers. However, Natalie was proactive in finding me other options within my price range, with the features I wanted. I landed on a 2020 Kia Soul GT-Line, that I am so obsessed with. Martha, in finance, was great. She explained everything well. For the people who think they're being scammed, I advise you to ask questions and do your own research. Martha will answer anything to her best ability. I ended up purchasing pre-paid maintenance and a service contract (extended warranty). The service contract came in handy when I returned to do my 45k mile maintenance, and they discovered a bushing was bad. $50 deductible for almost $500 of work. That's a great deal! Everybody in sales is great, but Natalie is who I worked with, and I cannot say enough about her. She's funny, intelligent and knowledgeable on different vehicles/products, and genuine. I absolutely recommend her for your next purchase. She will be who I see again next time! The service department is pretty solid too, though I take my car to the Kia location, Cadillac and Kia have similar amenities, due to them being under the same brand. Cadillac's customer lounge is amazing, though! The coffee machine is so nice. 10/10 will certainly recommend VanDevere to my friends and family. More
Very kind, helpful and knowledgeable about our vehicle. I haven’t bought a vehicle in a while and she broke down the process and explained everything to me very well. I haven’t bought a vehicle in a while and she broke down the process and explained everything to me very well. More
Great sales staff and financing department they took great care to go over the ins and outs of the truck and paper work it was a good experience great care to go over the ins and outs of the truck and paper work it was a good experience More
Natalie is who to ask for! I was offered a Diet Coke upon arrival, given an opportunity to test drive and inspect the vehicle. Personable and knowledgeable staff! Highly recom I was offered a Diet Coke upon arrival, given an opportunity to test drive and inspect the vehicle. Personable and knowledgeable staff! Highly recommend! More
I initially leased a black Optiq and then once thinking about it over the weekend decided I’d be much happier with a different color other than black. It wasn’t a problem and everyone came through for me about it over the weekend decided I’d be much happier with a different color other than black. It wasn’t a problem and everyone came through for me at the dealership. I’m in my new silver/gray Optiq and LOVE it! More
The staff were incredibly knowledgeable and attentive. They took the time to understand my needs and preferences, guiding me through the options without any pressure. It felt more like a conversation with They took the time to understand my needs and preferences, guiding me through the options without any pressure. It felt more like a conversation with a friend than a sales pitch.They were amazing 10/10 would Recommend! More

