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Van Griffith Kia

Granbury, TX

4.5
149 Reviews

4301 E Highway 377

Granbury, TX

76049

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149 Reviews of Van Griffith Kia

November 28, 2011

We had a fabulous experience at the Van Griffith Kia dealership, from the minute we walked in the door, on a cold and windy day! We were greeted immediately, and in a vehicle to test-drive within 10 mi More

by themauldins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy salesman, and Jim Dollins (finance), Jimmy Carden, Jim Dollins
Nov 28, 2011 -

Van Griffith Kia responded

Congratulations on your new vehicle! We would like to sincerely thank you for writing this wonderful review. We are thrilled to know that Jimmy and Jim helped make your purchasing process a simple and stress-free one. We want nothing but 100% customer satisfaction with all our customers, so we are grateful you had such a good experience with us. We look forward to seeing you in the future! Remember to follow us on Twitter and Facebook to be eligible for our special offers. Twitter: https://twitter.com/#!/VanGriffithKia Facebook: https://www.facebook.com/pages/Van-Griffith-KIA/144522188943052 Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

November 23, 2011

Vernon and all the staff at Van Griffith Kia were polit and curtious. Thier offices and lot was very clean and well keep. Tom Kerby More

by Robert Kerby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Knapp
Nov 23, 2011 -

Van Griffith Kia responded

Mr. Kerby, Thank you for letting us know how we are doing. Vernon is a great asset to our team and he will be thrilled to know you've spoken highly of him. We appreciate you choosing Van Griffith Kia. Please let us know if we can help you with anything else. Don't forget to follow us on Twitter and Facebook to be eligible for our exclusive deals. Twitter: https://twitter.com/#!/VanGriffithKia Facebook: https://www.facebook.com/pages/Van-Griffith-KIA/144522188943052 Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

November 23, 2011

I have bought three cars from van Griffith dealership. I have bought three cars from van Griffith dealership. This has been the most helpful and pleasant experience I have had. Michael is a very good More

by floyd prater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Karr, Michael Garr
Nov 23, 2011 -

Van Griffith Kia responded

Floyd, Thank you for being a loyal customer to Van Griffith Kia! We really appreciate your kind words. We strive for 100% customer satisfaction and we are glad to have reached this goal with you. We look forward to seeing you in the future. Remember to follow us on Twitter and Facebook to see our current special offers. Twitter: https://twitter.com/#!/VanGriffithKia Facebook: https://www.facebook.com/pages/Van-Griffith-KIA/144522188943052 Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

November 23, 2011

Best experience ever at a car dealership. Very friendly and accommodating employees. Great quantity and quality of cars in our price range. Outstanding service! We would recommend this dealer to anyone. More

by daavid2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Chavez / Jim Dollins III, Marcus Chavez, Jim Dollins
Nov 28, 2011 -

Van Griffith Kia responded

It is always nice to hear about our customers pleasant buying experiences with us so thank you for taking the time to tell us about yours. We aim for excellent customer service and we are thrilled to know that we upheld that standard with you. Please let us know if we can help you with anything else. Don't forget to follow us on Twitter and Facebook to see our current special offers. Twitter: https://twitter.com/#!/VanGriffithKia Facebook: https://www.facebook.com/pages/Van-Griffith-KIA/144522188943052 Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

November 22, 2011

I WAS VERY HAPPY WITH THE SALES REP. AND THE DEALERSHIP BECAUSE THEY RESOLVED MY CONCERN ABOUT THE AVAILABILITY OF A WHITE OPTIMA. ADDITIONALLY, I FELT MY FINANCING WAS HANDLED QUICKLY. More

by Thomp9815*
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
VERNON KNAPP
Nov 22, 2011 -

Van Griffith Kia responded

We are very happy to hear that you had a pleasurable experience with us. Customer service is the utmost important thing to us and we are glad to hear that we could resolve your concern. Please don't hesitate to contact us if we can help with anything else. We look forward to seeing you in the future. Follow us on Twitter and Facebook to see our current special offers. Twitter: https://twitter.com/#!/VanGriffithKia Facebook: https://www.facebook.com/pages/Van-Griffith-KIA/144522188943052 Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

November 21, 2011

I have made serveral automobile purchases in the past and this has the best buying exprerience I have ever been through. The salesman, Michael, was extremely knowledgable of the product. He never became "pus More

by Chris Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn & Michael, Dawn Law, Michael Garr
Nov 21, 2011 -

Van Griffith Kia responded

Chris, We sincerely appreciate you taking the time to write this review. We love hearing from our customers and your experience is the type of purchasing process that we strive for. Michael and Dawn will be happy to hear your kind words. We aim to give our customers the most stress-free and enjoyable time with us as possible and we are glad that you've found that value in us. Don't forget to follow us on Twitter and Facebook to be eligible for our exclusive specials. Twitter: https://twitter.com/#!/VanGriffithKia Facebook: https://www.facebook.com/pages/Van-Griffith-KIA/144522188943052 Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

November 20, 2011

We have dealt with Van Griffith before, when we purchased a new car three years ago, and have returned to buy another. We love our KIA, and this dealership was the "frosting on the cake". There was no pres More

by samsaylors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Patterson, Eddy Patterson
Nov 21, 2011 -

Van Griffith Kia responded

Thank you very much for the Great review. Because we are in a fairly small community our repeat and referral business is vital to us. Thank you very much for your Loyalty and support. Please let us know of anything we can do to help you in the future and please follow us on Facebook and Twitter for our Service specials and coupons. Thanks again Eddy and the team at Van Griffith KIA

November 19, 2011

They don't try to nickel and dime you and throw in hidden fees and things later, which I was very surprised about. Everything I had read about car salesmen, they proved false. They put me at ease and the who More

by crossing2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon
Nov 19, 2011 -

Van Griffith Kia responded

Thank you for the Great review. Our Integrity is very important to us. We completely rely on our repeat and referral business. Please be sure to let us know if we can do anything at all to help you in the future. As always our commitment to providing you the very best service goes on long after the sale. Please be sure to follow us on Facebook and Twitter for our service specials and coupons. Thanks again, Vernon Knapp and the team at Van Griffith KIA.

November 19, 2011

We had such a good experience with the online sales manager, Brad Ferris, right from the start. He worked with us trying to see if he could find what we needed. We set up a day to come into the deale More

by rntbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Knapp and Brad Ferris, Brad Ferris
Nov 19, 2011 -

Van Griffith Kia responded

Thanks you guys very much for the great review. Vernon and I both really enjoyed working with you. I am so glad you are enjoying your new Sedona. If you need anything at all please don't hesitate to give us a call. Our service to you continues well after the sale. Please be sure to follow us on Facebook and Twitter for our service Specials and Coupons. Brad Ferris

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