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Van Horn Budget Auto of Plymouth

Plymouth, WI

4.7
395 Reviews

N5908 Willow Road

Plymouth, WI

53073

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Showing 395 reviews

June 03, 2015

Helpful team of buying a car! My experience of buying my new used vehicle was a great experince especially starting out financing a newer vehicle. The sales staff including Bruce More

by nbagley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Simonet, Bruce Stocker, Brandon Simmons, Christine Lehmann, Crystal Simmons
Jul 01, 2015 -

Van Horn Budget Auto of Plymouth responded

nbagley, Thank you for taking the time to post a review of your recent visit with us online! We value feedback from our customers and look forward to serving you again in the future! We always have time for your friends & family and would love if you would send them to us for their shopping or service needs. Thanks again! Alia Corbett Customer Relations

May 28, 2015

friendly people They were very helpful did everything to get me a good deal. Good selection of vehicles. They keep in touch to make sure things are going how u want. More

by tom1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Graham, Pat Greene
May 30, 2015 -

Van Horn Budget Auto of Plymouth responded

Tom- Thank you for taking the time to leave us an online review of your recent visit with us. We value feedback from our customers and look forward to serving you again! Please contact me if you have any concerns. Thanks again! Alia Corbett-Customer Relations (920)893-4182

May 26, 2015

POOR CUSTOMER SERVICE I went in to their dealership in November of 2014 to try to purchase a car because they specialized in bad credit and I wanted to re-establish good cr More

by nikkileigh85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Artabasy, Brian Adams, Brandon Simmons
May 22, 2015

No hassle no problems We directly worked with Pat and Ron on the purchase of our Mustang and indirectly (phone and internet) with Crystal. We were very pleased with ou More

by Mustang Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Simonet, Pat Greene, Crystal Simmons
May 30, 2015 -

Van Horn Budget Auto of Plymouth responded

Thank you for this shining review! Pat & Ron are truly well versed in all aspects of the industry and the car buying process. I am pleased he was able to provide you with exceptional customer service! I will be sure to pass along your kind words. Thank you, once again, for allowing us to earn your valued business and for your feedback! Please don't hesitate to reach out to us if there is anything we can assist you with in the future! Alia Corbett - Customer Relations.

May 05, 2015

Responsive Sent an e-mail about a car found on line late on a Friday afternoon. I received a call within 10 minutes of sending the e-mail. By the time I arrive More

by Every person
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stocker
May 18, 2015 -

Van Horn Budget Auto of Plymouth responded

Thank you for your wonderful remarks which I have shared with my team! One of the biggest complaints on our industry is customers not getting a timely response. We try to eliminate this with prompt response time and following up accordingly. I am thrilled to hear we lived up to that promise and provided you with top notch service and customer care. It's comments like yours that really make us proud of the work we do here every day! We will follow through on our promise by providing you with unprecedented levels of service, convenience and personalized attention even after the sale! If you have any questions or concerns, please feel free to contact us at (920)893-0311. I look forward to helping you in the future! Alia Corbett Customer Relations

May 03, 2015

Nice people to deal with! Well worth the trip.Got the SS I always wanted @ a reasonable price and interest rate.Robert didn't hassle us when we were looking around.He was confi More

by AlexB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Johnson, Rob Graham
May 03, 2015 -

AlexB responded

My salesman was Robert Johnson,not the salesman posted.Mistake on my part.

May 18, 2015 -

Van Horn Budget Auto of Plymouth responded

Alex, Thank you for this shinning review and congratulations on your new vehicle! We are thrilled we could provide you with such great service. Here at SCBA, we pride ourselves on professionalism and dedication to customer service. Robert and the rest of my team will be so happy to hear you've spoken so highly of us all. I am pleased we were ale to provide you with exceptional customer service! . If you need anything in the future, please don't hesitate to contact us. It was a pleasure serving you. Alia Corbett Customer Relations PS. Don't forget, we always have time for your friends and family!

April 29, 2015

One visit! I came in Monday for a test drive. I ended up trading in my van and driving off in a new car!! Thank you so much Robert for your personal attention- v More

by Appreciative!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Johnson
Apr 29, 2015 -

Van Horn Budget Auto of Plymouth responded

Thank you for taking the time to post a review of your recent visit with us! We value feedback from all our customers and look forward to serving you again in the future! Please let me know if there is anything I can assist you with! Thanks again! Alia Corbett; Customer Relations (920)892-8456

April 27, 2015

Thanks Rob for my new (used) Truck! It is good to visit with a dealership that openly discloses vehicle condition and sets a fair price for what you are buying. I used to think that buyi More

by Andrew Porter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Graham
Apr 29, 2015 -

Van Horn Budget Auto of Plymouth responded

Andrew- Thank you for your wonderful remarks which I have shared with our staff! We are thrilled to hear that you enjoyed our service, and look forward to welcoming you back in the future! We are committed to providing our customers with an easy, professional and hassle free car buying experience. I hope we lived up to that promise! We will complete the buying experience by providing unprecedented levels of service, convenience and personalized attention even AFTER you drive away from our lot. If you have any questions, please feel free to contact us! Thanks again, Andrew! Enjoy your new truck. Alia Corbett Customer Relations (920)892-8456

March 25, 2015

Stand by there Customers This dealer continues to Impress me, not only did they stand by my purchase and quality, but they also fixed and resolved all/any issues I experienced More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex in Service Center, Brian Adams
Mar 31, 2015 -

Van Horn Budget Auto of Plymouth responded

Nick, Thank you, once again, for this shinning review! My entire team will be so happy to hear you've spoken so highly of us all. I am pleased we were ale to provide you with exceptional customer service! Once again, it was a pleasure serving you. Not only with your vehicle purchase, but in our service department as well. Please let me know if there is anything you need. I will be sure to pass along your comments! Alia Corbett Customer Relations PS. Don't forget, we always have time for your friends and family!

March 18, 2015

Very Friendly Recently purchased an 08 Ford Edge. The staff were all very friendly and helpful. There was not any pressure to do anything out of our comfort zone. More

by bquick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Stocker, Brandon Simmons
Mar 31, 2015 -

Van Horn Budget Auto of Plymouth responded

bquick, Thank you for your online review. I was delighted to hear you had such nice things to say about your overall experience. I'm sure by now you're enjoying your Ford Edge & have gotten plenty of positive compliments on your new vehicle! If there is anything you need, please feel free to contact us. Once again, it was a pleasure serving you with your car purchase! Alia Corbett Customer Relations

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