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Van Horn Ford of Oconomowoc

Oconomowoc, WI

4.8
618 Reviews
We understand there are many dealerships out there and we thank you for you consideration! We invite all of our Wisconsin customers to make the short trip over to our convenient location today to experience the difference that Van Horn Ford can make for you and your family. We have been proudly serving our Wisconsin residents with quality Ford vehicles since 1966 and look forward to many more years to come! Shop many different reliable options all under one roof by heading over to Oconomowoc, WI now. Our friendly team looks forward to the opportunity to serve you and forging a lasting relationship.
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1000 Summit Avenue

Oconomowoc, WI

53066

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Showing 618 reviews

November 10, 2020

I had a great experience today with Joe, he kept me informed every step if the way. I truly appreciated the care that was taken with my car More

by got74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service
Nov 11, 2020 -

Van Horn Ford of Oconomowoc responded

We couldn't have asked for better feedback! It's wonderful to hear that Joe took such good care of you and your vehicle. Thank you for trusting Van Horn Ford with your repair and maintenance needs!

November 06, 2020

Great place. Had oil change done tires rotated and all systems checked. Get a courtesy ride home while car was in shop and a courtesy pick up when car was done and also got a discount. More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew,Tyler
Nov 06, 2020 -

Van Horn Ford of Oconomowoc responded

Sharon - thank you for trusting Van Horn Ford to get the job done! We look forward to taking care of you during your vehicles next oil change!

October 16, 2020

Don C was very helpful and conscientious in both of my dealings with him. Everything was very efficient and I felt like I was treated fairly and with respect. No high pressure sales tactics either. More

by JAA71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don C and Alex
Oct 16, 2020 -

Van Horn Ford of Oconomowoc responded

Thank you for posting about your experience with Don. It was a pleasure to have your business at Van Horn Ford!

October 11, 2020

4th vehicle purchased from Van Horn! Always an easy task to find the perfect vehicle and smooth transaction to make the purchase! We don’t even bother looking elsewhere anymore! More

by Dobrooklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
Oct 12, 2020 -

Van Horn Ford of Oconomowoc responded

Thank you for your loyalty to Van Horn Ford, and congratulations on your new vehicle! We appreciate your support and are proud to have earned your business. Safe travels, and we hope to see you back next time!

September 27, 2020

We had an appointment and Robert took us on time. He was friendly, polite, and easy to work with. We would recommend him, Van Horn is competitively priced and was willing to work with us to get the best de More

by Ejgutsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 28, 2020 -

Van Horn Ford of Oconomowoc responded

Thank you for trusting Van Horn Ford with your business. We're glad to hear that Robert was such a pleasure to work with and we hope you are enjoying your vehicle!

September 17, 2020

The overall sales experience was great. None of the typical sales theatrics here: the glass office strategy, pushy extended service or finance plans, sending in the closer, stalking you in the lot, etc More

by Adam P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Szymanski
Sep 22, 2020 -

Van Horn Ford of Oconomowoc responded

Adam - We saw your review and wanted to personally reach out with our apologies regarding the lack of attention from our Service Department! We appreciate your honest feedback, as it’s the only way we grow! I would really appreciate your feedback and, if you’re willing, would like to discuss your visit further. Would you consider giving me a call? Thank you, Kyle Banks - Service Manager - 262-567-5574

September 07, 2020

Great dealership! Made the whole process simple and easy! Rick was excellent, he made the whole experience enjoyable. I will definitely be returning for future purchases and look forward to working with Rick More

by Loeschandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 08, 2020 -

Van Horn Ford of Oconomowoc responded

We are so happy to hear that Rick earned your five-stars! Thank you for sharing and for choosing Van Horn Ford. We hope you enjoy your new car and are wishing you many safe and happy miles!

September 05, 2020

Rob is the man! I’ll never go anywhere else to buy a vehicle. Seamless and painless. Had financing ready when we got there. Car was pulled up and ready for a test drive. I had no idea that purchasing a More

by hensler_luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Sep 08, 2020 -

Van Horn Ford of Oconomowoc responded

Thank you for taking the time to leave us a review! We are so glad Rob provided the exemplary service we pride ourselves on at Van Horn Ford, and we will certainly let him know that you appreciate his help. Safe driving in your newly purchased vehicle!

September 05, 2020

Rob was excellent. High recommend Van Horn for your next vehicle purchase. There was no pressure and Rob went above and beyond to help us get the vehicle we wanted. More

by Harley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Sep 08, 2020 -

Van Horn Ford of Oconomowoc responded

Thank you, Harley, for posting about your experience. We're glad to hear that Rob provided you with an excellent visit and we look forward to working with you in the future at Van Horn Ford!

September 04, 2020

Rick did an awesome job! Very easy to work with and went out of the way to make sure things went smoothly with getting me into my new lease. More

by RighteousArcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Szymanski
Sep 06, 2020 -

Van Horn Ford of Oconomowoc responded

Thank you for the review! It was our pleasure to assist you here at Van Horn Ford, and we will certainly let Rick know that you appreciate his help. Enjoy your newly leased vehicle!

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