Van Horn Ford of Oconomowoc

I went in to buy out my lease and Trevor made it as easy as possible. Gave me several options and kept in contact to help the process go very smoothly! Would highly recommend for any purchase needs of a veh as possible. Gave me several options and kept in contact to help the process go very smoothly! Would highly recommend for any purchase needs of a vehicle! Staff and managers are very friendly and help you. More

Very good experience! I generally hate car purchasing, but Don was great. Not pushy. Very accommodating. Finance person was also easy to deal with. Very friendly. but Don was great. Not pushy. Very accommodating. Finance person was also easy to deal with. Very friendly. More

I had a great experience today with Joe, he kept me informed every step if the way. I truly appreciated the care that was taken with my car informed every step if the way. I truly appreciated the care that was taken with my car More

Very efficient and no waiting, was great! Had oil change and rotated tires and a recall fix answered any questions I had, and informed me of another recall to be fixed and rotated tires and a recall fix answered any questions I had, and informed me of another recall to be fixed More

Great place. Had oil change done tires rotated and all systems checked. Get a courtesy ride home while car was in shop and a courtesy pick up when car was done and also got a discount. systems checked. Get a courtesy ride home while car was in shop and a courtesy pick up when car was done and also got a discount. More

Don C was very helpful and conscientious in both of my dealings with him. Everything was very efficient and I felt like I was treated fairly and with respect. No high pressure sales tactics either. dealings with him. Everything was very efficient and I felt like I was treated fairly and with respect. No high pressure sales tactics either. More

4th vehicle purchased from Van Horn! Always an easy task to find the perfect vehicle and smooth transaction to make the purchase! We don’t even bother looking elsewhere anymore! to find the perfect vehicle and smooth transaction to make the purchase! We don’t even bother looking elsewhere anymore! More

We had an appointment and Robert took us on time. He was friendly, polite, and easy to work with. We would recommend him, Van Horn is competitively priced and was willing to work with us to get the best de friendly, polite, and easy to work with. We would recommend him, Van Horn is competitively priced and was willing to work with us to get the best deal possible. More

The overall sales experience was great. None of the typical sales theatrics here: the glass office strategy, pushy extended service or finance plans, sending in the closer, stalking you in the lot, etc typical sales theatrics here: the glass office strategy, pushy extended service or finance plans, sending in the closer, stalking you in the lot, etc. It was nice for a change. The service department could pay closer attention to missed opportunities to satisfy the customer, but overall, a good experience. More

Great dealership! Made the whole process simple and easy! Rick was excellent, he made the whole experience enjoyable. I will definitely be returning for future purchases and look forward to working with Rick Rick was excellent, he made the whole experience enjoyable. I will definitely be returning for future purchases and look forward to working with Rick again. More