Back

Van Horn Ford of Oconomowoc

Oconomowoc, WI

4.9
622 Reviews
We understand there are many dealerships out there and we thank you for you consideration! We invite all of our Wisconsin customers to make the short trip over to our convenient location today to experience the difference that Van Horn Ford can make for you and your family. We have been proudly serving our Wisconsin residents with quality Ford vehicles since 1966 and look forward to many more years to come! Shop many different reliable options all under one roof by heading over to Oconomowoc, WI now. Our friendly team looks forward to the opportunity to serve you and forging a lasting relationship.
Contact Dealership

1000 Summit Avenue

Oconomowoc, WI

53066

Directions

By Type

Showing 622 reviews

May 11, 2019

Vehicle purchase Very helpful staff. No aggressive pressure to buy a vehicle you are not happy with the payment arrangements. They worked with me patiently to get my More

by Sandy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
May 06, 2019

Very bad Kept trying to sell me a buy back vehicle when I did not want one finally sold me a vehicle that wasn’t a buy back but left out it was in a major acci More

by 9382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith
May 06, 2019 -

Van Horn Ford of Oconomowoc responded

Thank you for taking the time to leave feedback for our store. We welcome all feedback as a means to improve and update our processes. We would value the opportunity to speak with you directly about your experience, but are unable to determine your contact information based off your username. Please feel welcome to call our store at (262)567-5574 at your earliest convenience. - Van Horn Ford of Oconomowoc Team

May 02, 2019

Awesome Job!! Me and my wife purchased a truck from Van Horn a year ago and they were amazing then and have been amazing with everything regarding the truck since. More

by JoelandCarrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don C. And Bill
May 01, 2019

Overall good service, follow up and low pressure Overall I had a really good experience at Van Horn and I hate buying vehicles. I worked with both Jess and Robert and found both to be very upfront More

by MJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess and Rob
April 19, 2019

Good Experience I started to investigate Van Horn after looking at offerings that showed up on cars.com. After getting some additional information from their website, More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed, Don and a couple of service guys.
April 07, 2019

Was an above average dealership experience I walked in knowing what truck I had wanted to see. Robert our sales guy was very friendly and outgoing. He made sure to still show off the vehicle of More

by jsass001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in sales, Steve- manager, Bill in finance
April 03, 2019

Awesome Experience The Van Horn Ford Team was extremely friendly and helpful during the entire process of deciding to buy a used F150 or lease a new F150. Mark H provide More

by VM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Mike, Bill
April 01, 2019

Great Deal Good customer service, made buying a car a good experience. Don the sales guy was friendly and professional. He answered all my questions that i had a More

by gkinnart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
March 30, 2019

Great dealership Wonderful car buying experience. Would buy from them again in a heartbeat. Great people, very professional and thorough. Great job. Will be back More

by Testy19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Anthony
March 23, 2019

STAY AWAY Purchased , 2015 F150 , 39000 miles , on February 18 , after I had to persuade them to fix a small door at bottom of dash for a storage compartment , More

by toyotaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DON
Mar 28, 2019 -

Van Horn Ford of Oconomowoc responded

James - Please accept our apology about this situation. As I spoke with you on the phone we have multiple solutions to take care of this problem. If you would like us to trade you out of the vehicle, get you a service loaner for the time your vehicle is in service, and also pay for your first monthly payment please let us know. I can assure you we try our best as a dealership to take care of situations like these as they come. - Steve Lopez General Sales Manager

...
50
...