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Van Horn Ford of Oconomowoc
Oconomowoc, WI
625 Reviews
We understand there are many dealerships out there and we thank you for you consideration! We invite all of our Wisconsin customers to make the short trip over to our convenient location today to experience the difference that Van Horn Ford can make for you and your family. We have been proudly serving our Wisconsin residents with quality Ford vehicles since 1966 and look forward to many more years to come! Shop many different reliable options all under one roof by heading over to Oconomowoc, WI now. Our friendly team looks forward to the opportunity to serve you and forging a lasting relationship.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 625 reviews
April 01, 2019
Great Deal Good customer service, made buying a car a good experience. Don the sales guy was friendly and professional. He answered all my questions that i had a Good customer service, made buying a car a good experience. Don the sales guy was friendly and professional. He answered all my questions that i had about the car i wanted to buy. More
by gkinnart
Employees Worked With
Don
March 30, 2019
Great dealership Wonderful car buying experience. Would buy from them again in a heartbeat. Great people, very professional and thorough. Great job. Will be back Wonderful car buying experience. Would buy from them again in a heartbeat. Great people, very professional and thorough. Great job. Will be back to buy from you. More
by Testy19
Employees Worked With
Mark, Anthony
March 23, 2019
STAY AWAY Purchased , 2015 F150 , 39000 miles , on February 18 , after I had to persuade them to fix a small door at bottom of dash for a storage compartment , Purchased , 2015 F150 , 39000 miles , on February 18 , after I had to persuade them to fix a small door at bottom of dash for a storage compartment , took truck for a test ride and door just bouncing and flipping around , back up camera didn't work either , should have went on gut instinct , given no one trust a car salesman anyway , and rightfully so , take the truck home and 15 days later , March 6th , the transmission , takes a xxxx , needless to say they had to re-build it , jump a head to the 21st , and I get a call saying they are done but there is still a problem , they re-build it and it wont shift past 3rd gear , then I find out there was previous transmission , work done b4 , well, well , they produced a clear auto check , (witch I guess is a cheaper Carfax ) but according to them no issues , so , THEY LIED plain and simple , now they cant fix it I don't have a vehicle and I just made my first payment , I will take van horn to xxxx and drop him off personally , along with the salesman , and sales manager ,DO NOT BUY FROM HERE I CANT STRESS THAT ENOUGH , had to give a star , rate is actually NEGATIVE More
by toyotaman
Employees Worked With
DON
March 18, 2019
Great Deal Good inventory to choose from. Very fair trade-in allowance offered. Not too much pressure for all the extras offered. Speedy proses for applying for Good inventory to choose from. Very fair trade-in allowance offered. Not too much pressure for all the extras offered. Speedy proses for applying for loan. More
by tdn1
Employees Worked With
Mark Heinzelmann
March 15, 2019
Always pleasant service Drew and everyone have always been nice and helpful for me and also where I am employed we bring some of our vehicles here and continue to have good s Drew and everyone have always been nice and helpful for me and also where I am employed we bring some of our vehicles here and continue to have good service. Great team and accommodating!! More
by Mary M
Employees Worked With
Drew in Service
March 04, 2019
Great costumer service Mark and Anthony both took really good care of me and gave me exactly what I was looking for!!! The overall time for the sale wasn’t too long and didn Mark and Anthony both took really good care of me and gave me exactly what I was looking for!!! The overall time for the sale wasn’t too long and didn’t have to wait that long for the paperwork to be signed. More
by Rkoss05
Employees Worked With
Mark and Anthony
March 01, 2019
Used F250 purchase Professional knowledgeable and kind staff. Did good job communicating and being direct. Had genuine approach to the sale and was treated like they w Professional knowledgeable and kind staff. Did good job communicating and being direct. Had genuine approach to the sale and was treated like they wanted me to come back for my next purchase. More
by Pbmatt34
Employees Worked With
Brad
February 19, 2019
New car purchase Mark is an awesome guy, very helpful and very knowledgeable. Really enjoyed working with him and I will go back to Mark for my next vehicle. Mark is an awesome guy, very helpful and very knowledgeable. Really enjoyed working with him and I will go back to Mark for my next vehicle. More
by Kramer0311
Employees Worked With
Mark Heinzelmann
February 17, 2019
Brad did a very good job! We came in on a Friday night to get an oil change and left with a different car! We had just bought a Ford Escape a few months ago, and wished it was We came in on a Friday night to get an oil change and left with a different car! We had just bought a Ford Escape a few months ago, and wished it was bigger. Brad helped us out and showed us a Edge. He was so easy to work with and we almost left to think about it over night. Brad convinced us to stay and helped us get the numbers to an acceptable monthly payment we can live with. I realize it's a salesman's thing to never let someone leave, but Brad was so comfortable to work with that I didn't want to go anywhere else and my wife is thrilled with the car. Thank you! And Thank you Brad. Well done. More
by Chuck61
Employees Worked With
Brad and The man that wrote up the paper work from upper Michigan, I can't think of his name. Both of these guys did a great job.
February 16, 2019
Lincoln MKZ Knowledgeable staff at Van Horn! Lots of choices with great value! Everyone is very accommodating and gives you a very comfortable buying experience! Knowledgeable staff at Van Horn! Lots of choices with great value! Everyone is very accommodating and gives you a very comfortable buying experience! Take a ride to Oconomowoc and check them out! WOOOOO!! More
by Hemillama
Employees Worked With
Mark & Anthony
