Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
39 Reviews of Van Horn Ford - Service Center
Sort by
November 10, 2020
Very efficient and no waiting, was great! Had oil change and rotated tires and a recall fix answered any questions I had, and informed me of another recall to be fixed and rotated tires and a recall fix answered any questions I had, and informed me of another recall to be fixed More
by colemancjean
Employees Worked With
Don’t remember
November 06, 2020
Great place. Had oil change done tires rotated and all systems checked. Get a courtesy ride home while car was in shop and a courtesy pick up when car was done and also got a discount. systems checked. Get a courtesy ride home while car was in shop and a courtesy pick up when car was done and also got a discount. More
by Sharon
Employees Worked With
Drew,Tyler
January 01, 2020
Had my car in for some warranty work. Easy drop off and pick up. Drew the service writer was as professional as they come. I'd service here again for sure. pick up. Drew the service writer was as professional as they come. I'd service here again for sure. More
by CourtF150
Employees Worked With
Drew
October 19, 2019
Poor service and follow up on their repairs!!! Poor service and follow up did not fix my repair the fist time. The third time I took it in for the same repair. How long are they going to stay in bu Poor service and follow up did not fix my repair the fist time. The third time I took it in for the same repair. How long are they going to stay in business? Still,. not fixed schedule service and they don't have the parts. Had it set up for weeks minor repair. Not happy at all. More
by xxxxxxxx
Employees Worked With
Tim
July 24, 2019
Recall work Very helpful staff and flexible when I was late for my appointment. Knowledgeable and provided quote requested, attached to my service report. Alwa Very helpful staff and flexible when I was late for my appointment. Knowledgeable and provided quote requested, attached to my service report. Always pleasant and professional. More
by Peter
Employees Worked With
Tim
June 23, 2019
F1 50 service Everything was done as promised. Loaner car, price, work was finished early Also the time it took to drop the truck off, and pick up the loaner tr Everything was done as promised. Loaner car, price, work was finished early Also the time it took to drop the truck off, and pick up the loaner truck was excellent More
by Droegkamp #1
Employees Worked With
Drew
March 23, 2019
STAY AWAY Purchased , 2015 F150 , 39000 miles , on February 18 , after I had to persuade them to fix a small door at bottom of dash for a storage compartment , Purchased , 2015 F150 , 39000 miles , on February 18 , after I had to persuade them to fix a small door at bottom of dash for a storage compartment , took truck for a test ride and door just bouncing and flipping around , back up camera didn't work either , should have went on gut instinct , given no one trust a car salesman anyway , and rightfully so , take the truck home and 15 days later , March 6th , the transmission , takes a xxxx , needless to say they had to re-build it , jump a head to the 21st , and I get a call saying they are done but there is still a problem , they re-build it and it wont shift past 3rd gear , then I find out there was previous transmission , work done b4 , well, well , they produced a clear auto check , (witch I guess is a cheaper Carfax ) but according to them no issues , so , THEY LIED plain and simple , now they cant fix it I don't have a vehicle and I just made my first payment , I will take van horn to xxxx and drop him off personally , along with the salesman , and sales manager ,DO NOT BUY FROM HERE I CANT STRESS THAT ENOUGH , had to give a star , rate is actually NEGATIVE More
by toyotaman
Employees Worked With
DON
March 15, 2019
Always pleasant service Drew and everyone have always been nice and helpful for me and also where I am employed we bring some of our vehicles here and continue to have good s Drew and everyone have always been nice and helpful for me and also where I am employed we bring some of our vehicles here and continue to have good service. Great team and accommodating!! More
by Mary M
Employees Worked With
Drew in Service
January 23, 2019
Outstanding The service team especially Jason was so helpful and considerate. They took care of everything and Jason explained everything. The whole team was exce The service team especially Jason was so helpful and considerate. They took care of everything and Jason explained everything. The whole team was exceptional. They are an asset to your company. They all deserve a pay increase. Charlie M. More
by Aztalan13
Employees Worked With
Jason
