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Van Horn Hyundai Sheboygan

Sheboygan, WI

4.8
1,054 Reviews
At Van Horn Automotive Group, we believe that the car shopping experience should be easy, straightforward, and hassle-free. That’s why you will always find transparent pricing and an incredible selection of quality vehicles at every dealership location. As the only Employee Owned automotive group in Wisconsin, a customer-focused approach and personal accountability is built into our culture. We proudly sell new, used and certified pre-owned vehicles for every budget and style, and are committed to your satisfaction through every sales and service transaction.
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5525 Racetrack Road

Sheboygan, WI

53081

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Showing 1,054 reviews

July 23, 2016

Horn Second car from this dealership, would definitely recommend them. Only disappointment is application of the lux care product, streaked and looks like More

by mccurdy.m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tasche, Curtis Wilson
Aug 03, 2016 -

Van Horn Hyundai Sheboygan responded

mccurdy.m - Thank you for coming back to purchase a second vehicle from our dealership! We appreciate a second opportunity to earn your business and we hope you enjoy your new vehicle for many years to come! If you have any concerns about the LuxCare application please contact Crystal directly at (920)457-3608 and she would be happy to schedule a time for you to come in and have her take a look at your vehicle. Tina Tasche Customer Relations Manager Van Horn Automotive

July 21, 2016

Review Came in with a problem with a used car that they sold me and they fixed it so I'm happy. Got a car I loved and its brand new too! More

by binversielauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Carpenter, Erik DaPra, Travis DaPra
Aug 03, 2016 -

Van Horn Hyundai Sheboygan responded

binversielauren - I'm so glad to hear that the team was able to work out the problem you were having with your vehicle. We hope you continue loving your new vehicle for many years to come! Tina Tasche Customer Relations Manager Van Horn Automotive

July 20, 2016

Pressured On a positive note.... I was able to drive right in and additional service was done quickly. But I had brought car in for only an oil change. Felt p More

by MSTR
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Kao Vang, Yee Meng Yang
Jul 25, 2016 -

Van Horn Hyundai Sheboygan responded

Hello Mary, Thanks for sharing the information and again we apologize for not meeting your expectations and our own expectations during your last service visit. I have discussed your concerns with the service advisor you were working with he had indicated to me that the vehicle battery tested at 284cca of a 600cca rated battery indicating replacement. Also the cabin air filter was musty & dirt plugged . The advisor did express that he advised you of the importance of these two services that needed to be completed soon. I apologize for the urgency the advisor put on the vehicle service needs. I have shared your comments with the staff and also explained to them about the value of each and every customer. We will use this as a learning experience to improve the level of service we offer. At Van Horn Hyundai we strive for customer satisfaction and want every customer to be satisfied. Please contact me at jay@vanhornhyundai.com or call me at 920-457-3608.so we can resolve any concerns or questions. Jay Kohls Service Manager

July 14, 2016

Service The service dept did a through check and gave me a detailed explanation of what need to be repaired . They explained everything as well... They also More

by eileenhoffmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Kohls, Brian Siegert
Jul 15, 2016 -

Van Horn Hyundai Sheboygan responded

eileenhoffmann - Thank you for choosing our service department! We're so glad to hear what a fantastic experience you had with Jay, Brian and the rest of our team. We look forward to seeing you again at your next visit! Tina Tasche Customer Relations Manager Van Horn Automotive

July 14, 2016

Great service center Everyone at the service center is very helpful. Brian is always willing to go the extra mile. It is the quality service that keeps me coming back. More

by SantaFe14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Siegert
Jul 14, 2016 -

Van Horn Hyundai Sheboygan responded

SantaFe14 - Thank you for taking a moment to let us know about the great experience you had working with Brian! We look forward to seeing you at your next visit. Tina Tasche Customer Relations Manager Van Horn Automotive

July 12, 2016

Service In the past I have always hated taking my vehicle in for routine service, however, with Van Horn Hyundai, I don't mind it at all. The people in the se More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Siegert
Jul 13, 2016 -

Van Horn Hyundai Sheboygan responded

Joan - Thank you for taking a moment to leave Brian such great feedback about your recent service appointment! I'm glad to hear that the service team did such a great job at making you feel welcome and comfortable during your visit. We look forward to seeing you at your next maintenance visit! Tina Tasche Customer Relations Manager Van Horn Automotive

July 10, 2016

Routine maintenance service I was greeted by 2 very personable service managers and in particular the oil change service rep. He was prompt and courteous and did his best to get More

by Ruffalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Parker
Jul 11, 2016 -

Van Horn Hyundai Sheboygan responded

Ruffalo - Thank you for taking a moment to leave feedback for our service team! I'm glad to hear what a smooth experience you had bringing your vehicle in for an appointment. We look forward to seeing you at your next visit! Tina Tasche Customer Relations Manager Van Horn Automotive

July 08, 2016

service I love my Santa fa sport .Nice ride and good mileage ,I get 34 on highway and 29 mpg in town. Lots of room , I go to Florida for the Winter.traded my More

by Buhler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Olson
Jul 08, 2016 -

Van Horn Hyundai Sheboygan responded

Buhler- I'm glad to hear how much you're enjoying driving your Santa Fe Sport! We're glad to have you back for the summer and we look forward to seeing you again soon! Tina Tasche Customer Relations Manager Van Horn Automotive

July 03, 2016

Excellent I was at the dealership to sell my father's car. Donna Tasche and Erik DaPra were most helpful in making this happen. No hassle and very courteous. More

by yia yia
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Donna Tasche, Erik DaPra
Jul 05, 2016 -

Van Horn Hyundai Sheboygan responded

yia yia - Thank you for stopping by our dealership to talk about selling your father's car. I'm glad that Donna and Erik were so helpful in making this happen! Please let us know if there is anything we can do for you in the future. Tina Tasche Customer Relations Manager Van Horn Automotive

July 01, 2016

Great experience I was impressed with this dealer as they worked with me for 45 min after they closed while other dealer kicked me out once it was closing time. The s More

by Tori Munnik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Escobar
Jul 01, 2016 -

Van Horn Hyundai Sheboygan responded

Tori Munnik - Thank you for taking the time to write such a kind and awesome review! I'm glad to hear that Ivan's product knowledge was such an asset to you. Congratulations on your new CX-5! I know you will enjoy this beautiful vehicle for many years to come! Tina Tasche Customer Relations Manager Van Horn Automotive

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