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Van Horn Hyundai Sheboygan

Sheboygan, WI

4.8
1,054 Reviews
At Van Horn Automotive Group, we believe that the car shopping experience should be easy, straightforward, and hassle-free. That’s why you will always find transparent pricing and an incredible selection of quality vehicles at every dealership location. As the only Employee Owned automotive group in Wisconsin, a customer-focused approach and personal accountability is built into our culture. We proudly sell new, used and certified pre-owned vehicles for every budget and style, and are committed to your satisfaction through every sales and service transaction.
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5525 Racetrack Road

Sheboygan, WI

53081

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Showing 1,054 reviews

June 07, 2016

Fast and Reliable I don't drive my car that much, so it comes into the shop maybe twice a year. Every time so far, everything that I wanted done was quick and smooth. T More

by jbalde88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yee Meng Yang
Jun 08, 2016 -

Van Horn Hyundai Sheboygan responded

jbalde88 - Thank you for taking a moment to leave feedback on your recent experience in our service center! We appreciate your loyalty and the kind words you had to say about our staff. We look forward to seeing you at your next visit! Tina Tasche Customer Relations Manager Van Horn Automotive

June 06, 2016

Very Pleased With Hyundai We have been very pleased with the Hyundai staff and services we have received. We are very happy with our new choice. Thank you, G. Fischer More

by jfmillie5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tasche, Erik DaPra, Travis DaPra
Jun 06, 2016 -

Van Horn Hyundai Sheboygan responded

jfmillie5 - Thank you for taking a moment to leave feedback on your recent experience with our sales department. Congratulations again on your new vehicle! Please let Mike, Erik or Travis know if there are any questions they can answer about your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive

June 04, 2016

good service great service. convenient drop off and pick up. great communication, Chris called as soon as my car was done being serviced. Was able to get in r More

by Robyn4!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mueller
Jun 06, 2016 -

Van Horn Hyundai Sheboygan responded

Robyn4! - Thank you for leaving us feedback on your recent visit to our service center! We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. If there is anything more we can do please come back and see us again. Tina Tasche Customer Relations Manager Van Horn Automotive

June 04, 2016

great service As always, my routine oil change was performed timely. Employees are professional and friendly! The waiting area is comfortable and they offer free More

by DebbieH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Siegert, Kao Vang
Jun 06, 2016 -

Van Horn Hyundai Sheboygan responded

DebbieH - Thank you so much for writing such a kind review of our service department! When it comes to any service or repairs we're dedicated to making sure that they're done as conveniently and efficiently as possible for our customers. I'm thrilled to know this was the case with your visit with us! Our team looks forward to seeing you at your next visit! Tina Tasche Customer Relations Manager Van Horn Automotive

June 02, 2016

Key fob battery replacement The parts department tested the battery and recommended replacement. He replaced the battery and the fob works great now. It was quick and easy for me More

by Steven DeLano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the parts person's name
Jun 02, 2016 -

Van Horn Hyundai Sheboygan responded

Steven - Thank you for taking the time to leave feedback on your experience with our parts department! I'm glad to hear that they were able to solve your problem and get you in and out so quickly! Please let us know if there is anything else we can do to help you in the future. Tina Tasche Customer Relations Manager Van Horn Automotive

June 02, 2016

Good Great salesman did a great job and this is my third car I have from Haundy the first from this dealership. And I think your 25 word is To many. More

by thomasah1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sharp, Taylor Slimmer
Jun 02, 2016 -

Van Horn Hyundai Sheboygan responded

thomasah1 - Thank you for taking a moment to leave feedback on your experience working with Mike and Taylor! Our team greatly appreciates the opportunity to earn your business and we look forward to seeing you again at your next visit! Tina Tasche Customer Relations Manager Van Horn Automotive

May 28, 2016

Great service and overall experience Always pleasant and easy to work with. Easy to schedule appointments and great customer service. The work they do when needed is done well and effici More

by Briteday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't actually talk with Don, Brian Siegert, Don Olson
May 31, 2016 -

Van Horn Hyundai Sheboygan responded

Briteday - Thank you for taking the time to leave us feedback! I'm happy to hear that you continue to have such pleasant experiences with our service team. Our team appreciates your business and looks forward to seeing you at your next visit! Tina Tasche Customer Relations Manager Van Horn Automotive

May 22, 2016

Terrible service.. I was at the dealership to have a recall issue repaired and a wrench and the caps for the air conditioner were left in the windshield wiper area. More

by djp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Siegert
May 26, 2016 -

Van Horn Hyundai Sheboygan responded

djp- Thank you for taking the time to tell us about your service experience at Van Horn Hyundai. While reviewing our survey we noticed that you did not have a good experience with your repairs. While looking into your concerns I spoke with the technician that performed the recall and he had explained to me that when he finished the repairs on your vehicle he needed to move another vehicle. When he went back to your vehicle he forgot about his wrench & cap. My technician and I sincerely apologize for forgetting those items and would like to invite you to contact us at your earliest convenience so we can make arrangements to have your vehicle picked up and brought back to the dealership for a complimentary vehicle detail as a gesture to assure you that Van Horn Hyundai is committed to you as a customer. Please feel free to email or reach out to me via phone. Sincerely, JAY KOHLS Service Manger Van Horn Hyundai 920-457-3608

May 22, 2016

Repair Had major repair done on my 2009 Azura, which was handled well by all involved. Kept totally informed as to what needed to be done approximately how More

by SpEe?dy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kao Vang, Kari Roethel
May 23, 2016 -

Van Horn Hyundai Sheboygan responded

SpEe?dy - I'm happy to hear that your experience went so smoothly! Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. If there is anything more we can do please come back and see us again! Tina Tasche Customer Relations Manager Van Horn Automotive

May 21, 2016

Positive experience in all areas This is the 10th vehicle I've purchased from Van Horn Hyundai. If I didn't feel I was treated fairly I wouldn't keep coming back. My trades are always More

by berickson1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tasche, Joe Thomas
May 23, 2016 -

Van Horn Hyundai Sheboygan responded

berickson1954 - Congratulations on your new vehicle! Our team appreciates your loyalty so much as well as the kind words you had to say about your 10th vehicle purchase. We hope we can continue being your choice automotive dealer for many years to come! Tina Tasche Customer Relations Manager Van Horn Automotive

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