Van Horn Hyundai Sheboygan

warranty work I was told by Brian during a visit for recall work, that the engine oil gasket was leaking oil and since I was the original owner, Hyundai would cover I was told by Brian during a visit for recall work, that the engine oil gasket was leaking oil and since I was the original owner, Hyundai would cover its' repair up to 100,000 miles. I was able to schedule the work at no cost to me. I was also able to get a loaner vehicle for the evening while the work was being done. Brian was professional and friendly offering the information regarding the warranty repair work. More

Oil Chane Made appointment, came in and they took the car in on time and finished at scheduled time. Did walk around check. Reviewed the work on the 09 Sonata. Made appointment, came in and they took the car in on time and finished at scheduled time. Did walk around check. Reviewed the work on the 09 Sonata. More

Friendly staff Thank you Tom and the rest of the staff to make us feel welcome and no pressure sales. Tom Lewis was friendly and willing to help us with the purchas Thank you Tom and the rest of the staff to make us feel welcome and no pressure sales. Tom Lewis was friendly and willing to help us with the purchase of a used vehicle. Received prompt service with their internet sales thank you Julia. The staff from the beginning to the end of the process was wonderful even when it was closing time for them. They even have added perks with buying a car with them. I would truly recommend Van Horn Hyundai for anyone looking for a vehicle. IMPRESSED!! AWESOME AUTO DEALERSHIP AND STAFF!!!! More

Another great service experience Took my '06 Tucson back as it was tugging to one side. about 10,000 miles ago I bought a set of Pirelli tires from Tire Rack and had a local Saukvill Took my '06 Tucson back as it was tugging to one side. about 10,000 miles ago I bought a set of Pirelli tires from Tire Rack and had a local Saukville shop install them and do a 4 wheel alignment. The car tugged left so I took it back. They "adjusted". But it continued to tug. I finally got tired of it and took it to VHC. Turns out the "local" shop installed the tires inside out - and they are directional tires. The alignment was totally wrong. So VHC corrected those issues. Car drives great now. One of my remotes died and a battery replacement didn't help. They replaced the remote and programmed so I've not got two functioning remotes. While I didn't have the work done yet; their records indicated I've some springtime work to get done; but I decided to postpone. More

Used car purchase Was the best customer service and Joe Harris was awesome! Will never buy a car anywhere else! Love our new Mazda 3,hope to enjoy it for many years! Se Was the best customer service and Joe Harris was awesome! Will never buy a car anywhere else! Love our new Mazda 3,hope to enjoy it for many years! See you in 10 years? More

Service (Oil Change) The staff was very friendly and courteous. This was my first time in the service department and I will definitely return for any future needs. Serv The staff was very friendly and courteous. This was my first time in the service department and I will definitely return for any future needs. Service was fast and thorough, with an excellent price. Thanks for the great experience. More

Thanks Rosie and Julia Thanks, ladies, for all of your help and hospitality! Very prompt email and phone follow up via our internet inquiry from Julia. It was a pleasure to Thanks, ladies, for all of your help and hospitality! Very prompt email and phone follow up via our internet inquiry from Julia. It was a pleasure to work with Rosie at the dealership and the test drive. Thanks so much! John and Jo More

Great experience that won me back! Joe helped me buy a great certified used vehicle. He constantly wanted to do more for me and make my experience the best possible. He was not your t Joe helped me buy a great certified used vehicle. He constantly wanted to do more for me and make my experience the best possible. He was not your typical pushy salesman and their finance manager was excellent also, had us signing and out in a couple of minutes. The dealership is top notch for customer service and do provide an excellent experience. More

BAD services and alot of lies I was told by Fred i was approved for a 2013 hyundai that all I needed was 1000.00 and insurance and it was mine. I told him I'd be back in 2 weeks to I was told by Fred i was approved for a 2013 hyundai that all I needed was 1000.00 and insurance and it was mine. I told him I'd be back in 2 weeks to pick it up. In that 2 weeks I called twice a week just to make sure the car was still there and that all i needed was insurance and 1000.00 and was always told "yes". The day before i went to pick it up i called and anthony even gave me the vin number so that I could get insurance. I don't live close to sheboygan my son brought me to van horn where Fred told him he could leave everything was set for me to take the car home. 3 hours later of them giving me the run around one minute i was approved for a vehicle and the next min i wasn't and me crying not knowing what to do, not knowing how i was going to get home. I'd asked Fred if there was a taxi service and he told me " I don't know look on your phone". I was floored. I went outside found a taxi called them. Costed me 100.00 to get home. I called the GM the next day and explained what had happened and he said" huh sounds like they just didn't want to sell you a car" . !!!?????? More