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Van Horn Hyundai Sheboygan
Sheboygan, WI
1,053 Reviews
At Van Horn Automotive Group, we believe that the car shopping experience should be easy, straightforward, and hassle-free. That’s why you will always find transparent pricing and an incredible selection of quality vehicles at every dealership location. As the only Employee Owned automotive group in Wisconsin, a customer-focused approach and personal accountability is built into our culture. We proudly sell new, used and certified pre-owned vehicles for every budget and style, and are committed to your satisfaction through every sales and service transaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,053 reviews
December 12, 2013
Thanks for you explained detail about the car and the walked through. The only draw back is the buying process. It took too long for the company to complete the paper works. I was hoping to leave arou walked through. The only draw back is the buying process. It took too long for the company to complete the paper works. I was hoping to leave around 5pm and but it took longer than I expected. More
by FelixV
December 04, 2013
Was told upon leasing car that all repairs were covered except maintenance. My car is 22 months old and GPS & radio won't work and told that I need to pay 500. to fix it. Mike Leon lied to me to lease me except maintenance. My car is 22 months old and GPS & radio won't work and told that I need to pay 500. to fix it. Mike Leon lied to me to lease me this car. Employee there also told me that leased cars are covered and that's what they told her when she bought a car. Now I have a car that I can't drive. Laurie Baumann More
by lauriebaumann
November 29, 2013
Poor review for failing to provide requested service (conventional "dino" oil used instead of Mobil 1 oil change) and weasely lack of accountability. When I phoned to set up the appointment, I specifica (conventional "dino" oil used instead of Mobil 1 oil change) and weasely lack of accountability. When I phoned to set up the appointment, I specifically asked for Mobil 1, so imagine my frustration when I found that it was not used. My call to set up the appointment doesn't count? No. Apparently what I said when I called doesn't count. Service history? You don't check to see that I've been using Mobil 1 since my first change? No again. And why do I have to jump through hoops to update my MPG rewards card when it was Hyundai's lies that forced this program? Don't tell me, as your service adviser did, that "it's Hyundai." You're Hyundai to me. The buck stops at your desk. And when I asked the receptionist/clerk if that was the service manager after he left, I was told "he's a senior service adviser." That wasn't my question, so I asked again, "Is he the service manager?" No, I was told, "would you like to speak with the service manager?" Well, no I'd actually like a straight answer the first time. I mean, it's pretty obvious that I'm a little cantankerous and upset at this point, so your best recourse is to put on a smiley face and dig up some accountability. And stop trying to "up-sell" service. It's annoying. No, I don't need a brake fluid and coolant change after 18 months. I'm not a mechanic but this ain't my first car. This is where "dealers" become "stealers." I hate it. One last annoyance: Don't tell me that if my review "does not answer 'why" you have given the rating you have, it will not be accepted." When you ask for a review, I don't expect to be edited for any reason, save profanity. Either take what you get or shut it down. You won't see me again unless I have to, but I'm pretty sure I won't be missed. More
by kenmerrill
November 23, 2013
Dan Wicka helped us purchase our new 2013 Hyundai Elantra. He was attentive to our wants and respectful to getting us the best deal he could when trading in our vehicle and getting all the rebates w Elantra. He was attentive to our wants and respectful to getting us the best deal he could when trading in our vehicle and getting all the rebates we were qualified for. Thanks again Dan! More
by DUNTON
November 17, 2013
Great team, quick and easy, no pressure buy, in and out I a few hours, Exceeded my expectations, Now I have to just keep the keys away from my spouse :) a few hours, Exceeded my expectations, Now I have to just keep the keys away from my spouse :) More
by jtu1955
Employees Worked With
Anthony Foster
November 13, 2013
Being in ND I was a little weary of sending my wife in by herself. I spoke with Gina and she assured me that she would work one on one with my wife. Gina did a great job matching my wife up with a perfect SU herself. I spoke with Gina and she assured me that she would work one on one with my wife. Gina did a great job matching my wife up with a perfect SUV to meet our needs. Gina is a rock star When it came to financing Anthony did an awesome job, can't say enough about Van Horn second purchase within a year. More
by WesleyManning
Employees Worked With
Gina-Marie Bunnow, Anthony Foster
November 10, 2013
I just recently purchased my first Mazda through Van Horn-Hyundai and the staff including the manager were all very great! I enjoyed the complimentary beverages and free Wi-fi as well. Tom showed me eve Horn-Hyundai and the staff including the manager were all very great! I enjoyed the complimentary beverages and free Wi-fi as well. Tom showed me everything for how my new car works and really spent time with me on it. Also was very surprised to receive roses and wine with my new car! Super happy with my outcome. More
by hsimon33
Employees Worked With
tom lewis
November 08, 2013
Working with Francis was a great experience. He is very friendly and knowledgeable and encouraged us to test drive as many vehicles as we wanted so that we could find the perfect vehicle for our needs. Hi friendly and knowledgeable and encouraged us to test drive as many vehicles as we wanted so that we could find the perfect vehicle for our needs. His system of asking us to rate the vehicles we drove on a scale from 1-10 really helped us in making our decision. He isn't pushy or dishonest and I really felt like he was making the experience all about finding the right vehicle for us. More
by orbitingdrive
Employees Worked With
Anthony Foster
November 05, 2013
They were very helpful with helping my husband and I finding a cheap and affordable car for my family and made sure we got the best deal. Francis was an awesome and very helpful dealer that I would love finding a cheap and affordable car for my family and made sure we got the best deal. Francis was an awesome and very helpful dealer that I would love to buy a car from again! More
by libbyjoeblashka
November 01, 2013
I have bought many cars in my life, these folks are so friendly, honest and hard working it makes for very nice experience. They make you feel as you and everyone else is no less then a 800 credit rating friendly, honest and hard working it makes for very nice experience. They make you feel as you and everyone else is no less then a 800 credit rating in their eyes, and that's a WOW!!!!!!!! Ricky Wallace More
by rjw1956
Employees Worked With
James Rauhut
