Van Horn Hyundai of Fond du Lac

Van Horn Hyundai in Fond du Lac was the first dealership I visited when I started my car search nearly two months ago. After visiting 3 other dealerships, I ultimately returned to Van Horn because I felt li I visited when I started my car search nearly two months ago. After visiting 3 other dealerships, I ultimately returned to Van Horn because I felt like they respected my wishes in purchasing a car and let me be in just as much control of the purchase as they were as the seller. I was always greated immediately upon entering the dealership and was no more than about 3 steps in the door on my first visit when Tim LaBelle contacted me. Tim was the salesperson who helped me every time I visited and when it finally came time to purchase my vehicle, it was Tim once again who helped me. The entire staff was incredibly friendly and many salespeople would constantly interact with me even when Tim had to step away momentarily. Throughout the entire process the quality of work was great and all my questions were answered and my needs were considered. From the first time I worked with Tim he always made sure to say, "When it's time to make the purchase, we'll take care of you and do what we need to do to make you happy." I didn't realize how much he meant this until after I already put a deposit down on a car at a different dealership, came over to Van Horn, said how much I was willing to pay for the vehicle and he told me they could do that. That meant a great deal to me as the other dealership refused to work with me on price. Needless to say, I ended up retracting my deposit at the other dealership and chose Van Horn. I definitely had a great car buying experience. More

Brandon went out of his way to make me feel comfortable without feeling pressured. It was refreshing to have someone who related to me as a customer and always made me feel important. He made the comment without feeling pressured. It was refreshing to have someone who related to me as a customer and always made me feel important. He made the comment,"I guarantee you'll leave here happy and satisfied with your purchase" and he was oh so right. This is my second vehicle from Van Horn Hyundai and as far as i'm concerned there are no other car dealerships I'll go to. Top quality customer service and I can honestly say I am very happy and satisfied with my purchase! More

This is the second new car we have purchased from Van Horn Hyundai in Fond du Lac, WI. Both purchases were very positive experiences. We have had all of our vehicles serviced and repaired there since the Horn Hyundai in Fond du Lac, WI. Both purchases were very positive experiences. We have had all of our vehicles serviced and repaired there since they opened in 2003. Have always received excellant quality service at a reasonable price and been greeted by a person with a smiling face who we feel really wants to help us. Our most recent purchase was a 2012 Veracruz. Brandon Nielson was the salesperson we worked with, he was outstanding. He did everything he could to get us in the vehicle we wanted at the price we wanted to pay. Which he did. After the sale he has contacted us several times to make sure everything is ok and that we are happy with our new Veracruz. We have been pleased with both Hyundais we have owned. We would recommend the Hyundai brand, Van Horn Hyundai in Fond du Lac, WI and Brandon Neilson to anyone who wants to buy a new or used car. You will not go wrong! Thank you Hyundai, Van Horn of Fond du Lac, and Brandon for another great experience. More

We had an excellent experience with Brandon Nielsen at Van Horn Hyundai on Esterbrook Road in Fond du Lac. He answered all of our questions appropriately. We just have one question when we were dealing Van Horn Hyundai on Esterbrook Road in Fond du Lac. He answered all of our questions appropriately. We just have one question when we were dealing for the new vehicle - we were asked for a $500 retainer from Van Horn Hyundai to proceed to find us the vehicle that we wanted after we gave them the okay to purchase this vehicle which we completely understood. Then when it was determined that we were not going to finance, all at once the dealership wanted the balance of the price that we had decided on and we didn't have a vehicle for us to see what we were paying all this money for. They already had our $500 to bind the deal which we thought would be our payment until the vehicle arrived in Fond du lac. Of course we had to go to the bank to transfer some funds and proceeded to bring in the balance of the purchase price via another check the next day. We did worry about paying all this money at the beginning and through the week until we received our vehicle 5 days later sight unseen. All in all we are very pleased with our new vehicle and Brandon was a great salesman. Harold & Barbara Van Ruiswyk More

We have never before dealt with the dealership or a Hyundai in the past. We enjoyed the salesman and the dealership. So far we are happy with everything. Hyundai in the past. We enjoyed the salesman and the dealership. So far we are happy with everything. More

Brandon did a fine job found us a car that would fit the budget and did everything possable to see that we could get this done. budget and did everything possable to see that we could get this done. More

When i buy a vheicale i would expect it to not need aditional work done to fix door lached or exhaust lecks form under car it was sold as-is adn didn't notice till after I had expected better from a de aditional work done to fix door lached or exhaust lecks form under car it was sold as-is adn didn't notice till after I had expected better from a dealership that i though highly of. More

Not a bad experience this time. Brandon spent time with us familiarizing us with the new car, and pairing up the Bluetooth to our cell. A good+ employee. us familiarizing us with the new car, and pairing up the Bluetooth to our cell. A good+ employee. More

Brandon was great in finding the car that I wanted. It's perfect and I love it! Brandon was very helpful in setting up the bluetooth and helping me feel familiar with my new set of wheels. Thanks Brandon! perfect and I love it! Brandon was very helpful in setting up the bluetooth and helping me feel familiar with my new set of wheels. Thanks Brandon! More

Brandon was very helpful in finding us a 2012 Sonata Limited with the Turbo engine. The vehicle was what we wanted and Brandon was very knowledgeable of all of the functions and acessories when we took Limited with the Turbo engine. The vehicle was what we wanted and Brandon was very knowledgeable of all of the functions and acessories when we took delivery. A very easy and pleasant purchase. More