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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,026 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,026 reviews

July 20, 2021

Jeff was fantastic! The car is a dream come true. We love dealing with Van Horn because of there professionalism and friendliness. We would highly recommend dealing with Jeff and Van Horn. More

by Cnbburr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Keys and Eric
Jul 20, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thank you for the review! We are pleased to hear that you had a great experience working with Jeff here at Van Horn Hyundai of Fond Du Lac, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new ride!

July 20, 2021

Great price and financing. They were able to beat my banks preapproval price even after bumper to bumper warranty. Would definitely make the drive again More

by n_wagnitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Jul 21, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Van Horn Hyundai of Fond Du Lac team. Drive safely, and we hope to see you again down the road!

July 19, 2021

Helpful, straight forward, and honest. I can trust Josh, which means a lot when buying a vehicle. This is my second purchase from Josh, and I'd come back again in a heartbeat. More

by NP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Zack
Jul 19, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Josh. Drive safely in your new vehicle, and we hope to see you back again at Van Horn Hyundai of Fond Du Lac!

July 18, 2021

I called this morning and they got me in the same day,witch I think is a plus for me.I would recommend them for service. More

by Ryan300m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service people
Jul 19, 2021 -

Van Horn Hyundai of Fond du Lac responded

We are so happy we could help! Thank you for choosing Van Horn Hyundai of Fond Du Lac and for taking the time to leave us a great review.

July 17, 2021

First time at Van Horn and everyone was very helpful throughout the whole process of buying my new car. Even after my purchase they continue to follow up to see how it’s going. More

by shoeandsals
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT
Jul 19, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thank you for the wonderful review! All of us here at Van Horn Hyundai of Fond Du Lac are elated to hear that we made your purchase such a success. Enjoy your new ride, and come back again next time!

July 17, 2021

The staff was friendly. The waiting area was pleasant and very clean. Took vehicle when scheduled and service performed was timely. Would definitely return again. More

by Pjblank24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Jul 19, 2021 -

Van Horn Hyundai of Fond du Lac responded

This sounds exactly like the smooth and seamless service we aim to deliver. Thank you for choosing Van Horn Hyundai of Fond Du Lac and for leaving us a review - and safe travels!

July 17, 2021

This was my first time here and I was very happy with my service. The gentleman that helped me was extremely nice and my oil change/wash was done super fast. I think it’s great that I can come to this loc More

by esmith3430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Manke, Dan Ronayne, Amanda Denboer
Jul 19, 2021 -

Van Horn Hyundai of Fond du Lac responded

We're so glad to hear we could be of service! Thank you for choosing Van Horn Hyundai of Fond Du Lac, and come back again next time!

July 16, 2021

They were all super helpful and friendly. Additionally, they made the car shopping experience easy and pain-free by providing excellent customer service. They made sure that you understood everything that More

by macy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh E., Moriah, and Eric
Jul 16, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thanks for leaving such a great review of Van Horn Hyundai of Fond Du Lac! It's great to hear that you found everyone here so nice and helpful in explaining everything. Thanks for your business, Macy!

July 15, 2021

It took a long time to diagnose my vehicle. I dropped it off for the check engine light being on, and I picked it up twice only to have the check engine light come back on both times and have to go back. Th More

by rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 15, 2021 -

Van Horn Hyundai of Fond du Lac responded

Dear Rachel, Thank you for taking the time to leave us your honest and valued feedback. We completely understand your frustration with the situation and your return visits back to service. We know just how valuable your time is and are very sorry to have failed you in this regard. On behalf of our entire service department, we would like to extend our apologies regarding these visits and lack of communication. Thank you for bringing this to our attention so we can address it with our team. If there is anything we can do to help remedy the situation for you, please let us know. Kind regards, Your Van Horn Hyundai Service Team (920) 322-6500

July 15, 2021

Lucas and Alex were absolutely great and I am happy with my new Hyundai Elantra purchase. I would recommend this dealership. Great experience and friendly staff. I was in and out in 90 minutes. More

by Charlie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas and Alex
Jul 15, 2021 -

Van Horn Hyundai of Fond du Lac responded

Charlie - thank you for reviewing Van Horn Hyundai of Fond Du Lac! We're glad your visit was such a success, and we hope your new Hyundai Elantra exceeds your expectations!

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