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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,031 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,031 reviews

July 17, 2021

The staff was friendly. The waiting area was pleasant and very clean. Took vehicle when scheduled and service performed was timely. Would definitely return again. More

by Pjblank24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Jul 19, 2021 -

Van Horn Hyundai of Fond du Lac responded

This sounds exactly like the smooth and seamless service we aim to deliver. Thank you for choosing Van Horn Hyundai of Fond Du Lac and for leaving us a review - and safe travels!

July 17, 2021

This was my first time here and I was very happy with my service. The gentleman that helped me was extremely nice and my oil change/wash was done super fast. I think it’s great that I can come to this loc More

by esmith3430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Manke, Dan Ronayne, Amanda Denboer
Jul 19, 2021 -

Van Horn Hyundai of Fond du Lac responded

We're so glad to hear we could be of service! Thank you for choosing Van Horn Hyundai of Fond Du Lac, and come back again next time!

July 16, 2021

They were all super helpful and friendly. Additionally, they made the car shopping experience easy and pain-free by providing excellent customer service. They made sure that you understood everything that More

by macy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh E., Moriah, and Eric
Jul 16, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thanks for leaving such a great review of Van Horn Hyundai of Fond Du Lac! It's great to hear that you found everyone here so nice and helpful in explaining everything. Thanks for your business, Macy!

July 15, 2021

It took a long time to diagnose my vehicle. I dropped it off for the check engine light being on, and I picked it up twice only to have the check engine light come back on both times and have to go back. Th More

by rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 15, 2021 -

Van Horn Hyundai of Fond du Lac responded

Dear Rachel, Thank you for taking the time to leave us your honest and valued feedback. We completely understand your frustration with the situation and your return visits back to service. We know just how valuable your time is and are very sorry to have failed you in this regard. On behalf of our entire service department, we would like to extend our apologies regarding these visits and lack of communication. Thank you for bringing this to our attention so we can address it with our team. If there is anything we can do to help remedy the situation for you, please let us know. Kind regards, Your Van Horn Hyundai Service Team (920) 322-6500

July 15, 2021

Lucas and Alex were absolutely great and I am happy with my new Hyundai Elantra purchase. I would recommend this dealership. Great experience and friendly staff. I was in and out in 90 minutes. More

by Charlie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas and Alex
Jul 15, 2021 -

Van Horn Hyundai of Fond du Lac responded

Charlie - thank you for reviewing Van Horn Hyundai of Fond Du Lac! We're glad your visit was such a success, and we hope your new Hyundai Elantra exceeds your expectations!

July 15, 2021

Always nice & easy service. Waiting room is comfortable and having water is always a perk. The guy that checks you in is always very friendly More

by Teal Krause
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Jul 15, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thank you for continuing to choose Van Horn Hyundai of Fond Du Lac! We are grateful for your business and it is gratifying to know that our team has taken such good care of you. Safe travels!

July 14, 2021

I was happy to be able to get my car in on short notice to have work done on blinker and they were able to do oil change, tire rotation and a recall inspection. Most times you need to wait for appointments More

by jelybear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 15, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Van Horn Hyundai of Fond Du Lac, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

July 14, 2021

Great service. Friendly, knowledgeable staff. I told them exactly what I wanted and they delivered. Their salesperson even came in on their day off to complete the sale. More

by jtvoll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Spradau
Jul 14, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Van Horn Hyundai of Fond Du Lac, and we hope that you continue to enjoy your newly purchased vehicle!

July 13, 2021

Awesome staff! Working with Morgan and Alex was exceptional. By far best car experience of my life. Will definitely go back and recommend to friends. More

by wernersmikeandteri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan, A!ex
Jul 13, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Morgan and Alex. Drive safely in your new vehicle, and we hope to see you again at Van Horn Hyundai of Fond Du Lac!

July 13, 2021

Very knowledgeable sales reps, polite and not pushy. VanHorn Hyundai is a must stop if your looking for a new/used car! Everyone at Vanhorn's was polite and respectful. More

by timbolang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Morgan
Jul 13, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thank you for the glowing review, Tim, and for supporting Van Horn Hyundai of Fond Du Lac! We're glad to hear you've enjoyed working with us. Come back soon!

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