Van Horn Hyundai of Fond du Lac

We’ve had very good customer service at Van Horn Hyundai in Fond du Lac! I made a phone call about a paint flaw that we found after the purchase of our brand new vehicle and they jumped right on it to get i in Fond du Lac! I made a phone call about a paint flaw that we found after the purchase of our brand new vehicle and they jumped right on it to get it taken care of. We dealt with Ben and he was very professional and up front with his thoughts on how to proceed. In the mean time I hit a raccoon on my way to work and damaged the front end. While we were on vacation they got our vehicle in and completely fixed. The Palisade was ready to be picked up the next morning after we got back. More

The only thing was that the oil life monitor didn’t reset when oil change was done, not a big deal, just did it myself when oil change was done, not a big deal, just did it myself More

The process went smoother than I thought it would be. I worked with Mike and he explained everything very well as well as all the questions I had. was in and out with my new vehicle and I am very happy wit worked with Mike and he explained everything very well as well as all the questions I had. was in and out with my new vehicle and I am very happy with my purchase. The experience was very welcoming and professional. My parents came with me and said they felt more welcomed than other previous dealerships. More

My wife and I are very happy with our experience and purchase at Van Horn Hyundai of Fond du Lac. Mike from sales quickly got back to me with the information and pictures that I had asked for. It was w purchase at Van Horn Hyundai of Fond du Lac. Mike from sales quickly got back to me with the information and pictures that I had asked for. It was worth the 220 mile drive thru Chicago traffic for the vehicle we purchased. After about a month of car searching we felt that we received better service from Mike over the phone than most other dealerships we entered. Mike and Eric worked with us to make the sale happen and we appreciate that. - Adam More

The process was made easy. Everyone explained the process well. The atmosphere inside the dealership is very professional. JT is very knowledgeable about the Hyundai line. well. The atmosphere inside the dealership is very professional. JT is very knowledgeable about the Hyundai line. More

Good service. Timely work. Nice waiting area. Professional staff members. Free car wash was a nice touch. Appreciate the feedback on vehicle inspection. Overall satisfied. Professional staff members. Free car wash was a nice touch. Appreciate the feedback on vehicle inspection. Overall satisfied. More

Very attentive to their customer’s needs and wants. Professional and polite. Appreciate the free oil changes and tire rotations. Also, free Blue Link for three years. Professional and polite. Appreciate the free oil changes and tire rotations. Also, free Blue Link for three years. More

Excellent customer service. The staff is extremely accommodative and helpful. I would recommend the dealership and their service department without reservations. Five star experience for sure. accommodative and helpful. I would recommend the dealership and their service department without reservations. Five star experience for sure. More

The service advisor was friendly and helpful. He was fast and efficient. The service area was clean and uncluttered. Service was performed quickly and fit into my schedule. and efficient. The service area was clean and uncluttered. Service was performed quickly and fit into my schedule. More

I was happy with every thing. The tech explained every thing to me and the service was quick and efficient. I get all my service done there. thing to me and the service was quick and efficient. I get all my service done there. More