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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

Overview
Reviews
Vehicles
4.8
1,026 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,026 reviews

November 21, 2020

Probably due to the pandemic, it took from March until Nov. to get the car I was looking for. Hoping for a little better communication. More

by Ks
Recommend Dealer
Yes
Employees Worked With
Morgan
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Nov 24, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you for speaking with me about your experience. I would like to apologize again for the long wait as well as the communication concerns on our end. I have passed along your feedback regarding production delays to our Hyundai representative and will speak with my team about our internal processes as well. We are grateful for your business and I hope that you continue to enjoy your new vehicle! Eric Vande Slunt - General Sales Manager - 920-924-0000

Nov 24, 2020 -

Ks responded

Thank you for reaching out to my response, Eric. I'm sure if the factories were running as usual I would have gotten the car of my choice sooner. I am looking forward to using Van Horn Fond du Lac for maintenance on my new vehicle.

November 21, 2020

Very helpful and didn't leave you standing there. Went through everything and answered all questions. Were not pushy nice to work with. Friendly staff. More

by dalef38
Recommend Dealer
Yes
Employees Worked With
Joe JT Thomas
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Nov 23, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Van Horn Hyundai of Fond Du Lac, and if you ever need anything else, don't hesitate to come back and see us again!

November 20, 2020

They worked with us so well!! They accommodated us even when we came close to closing time. They helped me get the exact car i wanted within the budget we needed! Thank you! More

by AnnaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
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Nov 20, 2020 -

Van Horn Hyundai of Fond du Lac responded

Reviews like this one always make our day, Anna! It's wonderful to hear that our team went above and beyond to put you in your dream car. Welcome to the Van Horn Hyundai of Fond Du Lac family - we wish you many happy miles in your new vehicle!

November 13, 2020

Very happy with the Service and Sales Dept. Super nice, accommodating, and professional. Love the free oil changes for life with the purchase of my 2020 Palisade! And they even provide a courtesy free car More

by Mike D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
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Nov 13, 2020 -

Van Horn Hyundai of Fond du Lac responded

Hi Mike - Thank you for taking the time to review us! It is wonderful to hear that you are so confident in the Van Horn Hyundai of Fond Du Lac team. We appreciate your support and are wishing you many safe and happy miles in your new 2020 Hyundai Palisade!

November 07, 2020

Very friendly. They remembered me when I came back to pick up my vehicle without telling them my name. Ran it through the car wash too. More

by Green Bay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 09, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you so much for being a great Van Horn Hyundai of Fond Du Lac customer! We are delighted to hear that you're satisfied with our customer service.

October 30, 2020

Jeff Keys was excellent, we were looking at Fords from another dealer and Jeff was able to bring one over to his location which made it so convenient for us. Made the car buying process so easy and smooth More

by michaels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Keys
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Nov 02, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you for the review! We couldn't be more pleased to hear that Jeff provided the excellent service we pride ourselves on at Van Horn Hyundai of Fond Du Lac, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

October 28, 2020

Van Horn purchased my vehicle from an Autotrader listing. The deal was seamless, including communication, pick-up, and information provided. I would give Van Horn 5 stars and recommend doing business with th More

by Cubfangram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Elliot
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Oct 28, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you for shopping with our Van Horn Hyundai of Fond Du Lac team! We strive to deliver a seamless experience and I am thrilled to hear that came through to you!

October 25, 2020

We dealt with Josh while we were buying a new Palisade. He was very professional and made the buying process less stressful. When he went over the options on the vehicle with us he was knowledgeable and ve More

by Rod S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 25, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you, Rod, for sharing your feedback. Josh is an excellent member of our Van Horn Hyundai of Fond Du Lac team and it is great to see that he helped you purchase a suitable vehicle. We wish you safe travels in your new Hyundai Palisade!

October 15, 2020

There was a recall on the new car and very pleased that we were at the top of the list to get it done. We are very satisfied with all involved, even during this crazy pandemic. More

by New Hyundai Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT
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Oct 15, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Van Horn Hyundai of Fond Du Lac, and if you ever need anything else, don't hesitate to come back and see us again!

October 01, 2020

This is our second car at this dealership. They're great. Kayla was outstanding! We strongly recommend them, and we will go to them again when shopping for our next car. Marcelo More

by Marcelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Vander Galien, Eric
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Oct 02, 2020 -

Van Horn Hyundai of Fond du Lac responded

Marcelo - Thank you so much for coming back to Van Horn Hyundai of Fond Du Lac for another vehicle. We are thrilled to hear that you had a positive experience working with Kayla. Safe driving and hope to see you down the road!

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