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Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
1,031 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 1,031 reviews
October 30, 2020
Jeff Keys was excellent, we were looking at Fords from another dealer and Jeff was able to bring one over to his location which made it so convenient for us. Made the car buying process so easy and smooth another dealer and Jeff was able to bring one over to his location which made it so convenient for us. Made the car buying process so easy and smooth for us. Defiantly will return!!! More
by michaels
Employees Worked With
Jeff Keys
October 28, 2020
Van Horn purchased my vehicle from an Autotrader listing. The deal was seamless, including communication, pick-up, and information provided. I would give Van Horn 5 stars and recommend doing business with th The deal was seamless, including communication, pick-up, and information provided. I would give Van Horn 5 stars and recommend doing business with them. More
by Cubfangram
Employees Worked With
Mark Elliot
October 25, 2020
We dealt with Josh while we were buying a new Palisade. He was very professional and made the buying process less stressful. When he went over the options on the vehicle with us he was knowledgeable and ve He was very professional and made the buying process less stressful. When he went over the options on the vehicle with us he was knowledgeable and very thorough. When we left we felt like all our questions had been answered. Thanks for all your help Josh! More
by Rod S
Employees Worked With
Josh
October 15, 2020
There was a recall on the new car and very pleased that we were at the top of the list to get it done. We are very satisfied with all involved, even during this crazy pandemic. we were at the top of the list to get it done. We are very satisfied with all involved, even during this crazy pandemic. More
by New Hyundai Owner
Employees Worked With
JT
October 01, 2020
This is our second car at this dealership. They're great. Kayla was outstanding! We strongly recommend them, and we will go to them again when shopping for our next car. Marcelo Kayla was outstanding! We strongly recommend them, and we will go to them again when shopping for our next car. Marcelo More
by Marcelo
Employees Worked With
Kayla Vander Galien, Eric
September 26, 2020
Great to work with. Easiest purchase I’ve made on a vehicle. He made it quick (about an hour) on a Saturday afternoon and I was able to take the new vehicle home. vehicle. He made it quick (about an hour) on a Saturday afternoon and I was able to take the new vehicle home. More
by ashleyhaseleu
Employees Worked With
JT
September 24, 2020
Never filled out a survey in written form before and I'm not much of writer. Car shopping is not something that I do often or even enjoy. I have had a couple of salesmen that I didn't exchange Christmas car not much of writer. Car shopping is not something that I do often or even enjoy. I have had a couple of salesmen that I didn't exchange Christmas cards with. That was not the case this time. Everyone was friendly, courteous, and helpful. I will not hesitate to do business with Van Horns again. More
by mbaeckl2
Employees Worked With
Kayla, Eric
September 23, 2020
Well informed, knowledgeable about vehicles. Kept in the loop regarding vehicle shipment. Easy to work with and accommodating. Very thorough in explanations and overview of vehicle. loop regarding vehicle shipment. Easy to work with and accommodating. Very thorough in explanations and overview of vehicle. More
by rkraus2
Employees Worked With
JT
September 22, 2020
Fantastic place to buy your new car! Everyone is so friendly and super helpful. Follow up is great and every time I’ve needed to take my old car in, they were great in getting my car in and done in a t friendly and super helpful. Follow up is great and every time I’ve needed to take my old car in, they were great in getting my car in and done in a timely manner! Amazing customer service More
by Ally Francis
Employees Worked With
Jeff Keys, Eric Vandeslunt, Zach Jaschob
September 12, 2020
Great job. Easy to work with. Kept in touch throughout my search and purchase. Followed up with additional information. Willing to work with me on price. search and purchase. Followed up with additional information. Willing to work with me on price. More
by Ann
Employees Worked With
Kayla, finance person, business manager- don’t remember names
