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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,026 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,026 reviews

September 26, 2020

Great to work with. Easiest purchase I’ve made on a vehicle. He made it quick (about an hour) on a Saturday afternoon and I was able to take the new vehicle home. More

by ashleyhaseleu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT
Sep 28, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you, Ashley, for leaving Van Horn Hyundai of Fond Du Lac a review! It is fantastic to see that our team provided you with a seamless sales experience. We wish you safe travels!

September 24, 2020

Never filled out a survey in written form before and I'm not much of writer. Car shopping is not something that I do often or even enjoy. I have had a couple of salesmen that I didn't exchange Christmas car More

by mbaeckl2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla, Eric
Sep 24, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you for sharing your feedback for Van Horn Hyundai of Fond Du Lac. We appreciate your trust in us and hope that you are enjoying your vehicle!

September 23, 2020

Well informed, knowledgeable about vehicles. Kept in the loop regarding vehicle shipment. Easy to work with and accommodating. Very thorough in explanations and overview of vehicle. More

by rkraus2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT
Sep 23, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you for trusting Van Horn Hyundai of Fond Du Lac with your business. I am glad to hear that our team took care of you and helped you into a vehicle!

September 22, 2020

Fantastic place to buy your new car! Everyone is so friendly and super helpful. Follow up is great and every time I’ve needed to take my old car in, they were great in getting my car in and done in a t More

by Ally Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Keys, Eric Vandeslunt, Zach Jaschob
Sep 22, 2020 -

Van Horn Hyundai of Fond du Lac responded

Hi Ally - Thank you for taking the time to share! Hearing that the team delivered such excellent service makes us smile, and we are so proud to have earned your business. Congratulations on your new vehicle and we are wishing you many safe and happy miles! - The Van Horn Hyundai of Fond Du Lac team

September 12, 2020

Great job. Easy to work with. Kept in touch throughout my search and purchase. Followed up with additional information. Willing to work with me on price. More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla, finance person, business manager- don’t remember names
Sep 14, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you, Ann, for sharing your feedback for Van Horn Hyundai of Fond Du Lac. I am pleased to hear that our team provided you with a seamless and comfortable sales experience!

September 11, 2020

Everything went as planned, process was awesome as we traveled from Michigan. Seamless delivery. Thank you all for wonderful service, great dealership. Recommend this dealership to all. More

by michaeltibbals53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla and both sales managers.
Sep 11, 2020 -

Van Horn Hyundai of Fond du Lac responded

Hi Michael - It means a lot to hear that you made the trip to Van Horn Hyundai of Fond Du Lac! Thank you for your business and for taking the time to leave us a review. We hope you enjoy the new car and are wishing you many safe and happy miles!

September 08, 2020

I was never so pleased they were so kind answered my questions and gave me the option to buy or not Jacob was the best More

by Jeanne Ipsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Sep 08, 2020 -

Van Horn Hyundai of Fond du Lac responded

Jeanne - It's wonderful to hear that you enjoyed your buying experience with Jacob! Thank you so much for coming to Van Horn Hyundai of Fond Du Lac and taking time out of your day to write us a review. Safe travels!

August 14, 2020

Josh, was amazing. He made the whole process as easy as could be. I was buying from out of state. He took lots of pictures and arranged for FREE delivery to me. Worked with me an was very flexible. More

by bahsarie
Recommend Dealer
Yes
Employees Worked With
Josh, Mark
Aug 14, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking a moment to review your experience at Van Horn Hyundai of Fond Du Lac. It is our goal to provide customers with a smooth and accommodating process and we're thrilled to hear that Josh is doing his job right. Enjoy your new vehicle!

July 21, 2020

Purchased a Lincoln MKC from this dealership, made an appointment for repairs and was told when I arrived that the car was still under manufacturer warranty so I would have to take it to a Lincoln deale More

by Sandy
Recommend Dealer
No
Employees Worked With
Kalya
Jul 27, 2020 -

Van Horn Hyundai of Fond du Lac responded

Hello Sandy - Thank you for sharing your review. I’m sorry to hear that you were not happy with your experience, and would like to discuss the details of your visit directly. Would you consider emailing me so that we can go over everything together? Thank you, Zach Norman - Customer Service Manager - znorman@vhcars.com

July 14, 2020

Bought my son a 2016 Jeep Wrangler Unlimited from Van Horn Hyundai I was issued a 30 day temporary plate I paid the Pennsylvania state tax and plates and was to receive them in the mail it is now almost More

by JOHNCAMP13
Recommend Dealer
No
Employees Worked With
Zack
Jul 15, 2020 -

Van Horn Hyundai of Fond du Lac responded

Hi John - Thank you for allowing me to speak with you on the phone regarding the processing delays here. I apologize for the long wait. We have been in contact with our 3rd party provider to expedite this process, and they let me know that everything should be final in the next week. Again, I apologize for the delay, and I do hope that everything goes smoothly from here. If you need to reach me again, please don't hesitate to give me a call. Thank you, Eric Vande Slunt - General Sales Manager - 920-924-0000

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