Van Horn Hyundai of Fond du Lac

Everything went as planned, process was awesome as we traveled from Michigan. Seamless delivery. Thank you all for wonderful service, great dealership. Recommend this dealership to all. traveled from Michigan. Seamless delivery. Thank you all for wonderful service, great dealership. Recommend this dealership to all. More

I was never so pleased they were so kind answered my questions and gave me the option to buy or not Jacob was the best questions and gave me the option to buy or not Jacob was the best More

Josh, was amazing. He made the whole process as easy as could be. I was buying from out of state. He took lots of pictures and arranged for FREE delivery to me. Worked with me an was very flexible. could be. I was buying from out of state. He took lots of pictures and arranged for FREE delivery to me. Worked with me an was very flexible. More

Purchased a Lincoln MKC from this dealership, made an appointment for repairs and was told when I arrived that the car was still under manufacturer warranty so I would have to take it to a Lincoln deale appointment for repairs and was told when I arrived that the car was still under manufacturer warranty so I would have to take it to a Lincoln dealership because they could not do the warranty work, even though they gave me a 3 month warranty. The man in the service department called another dealership to make sure the car was under warranty, and told them what I told him was wrong with the car and said I doubt that’s the problem, basically calling me a liar. I took the car to a Ford dealership of my choosing and got both issues taken care of and to be clear it was the struts and the oxygen sensor. So if you purchase from VanHorn beware. This car supposedly had an inspection done before I purchased it . And according to inspection all was fine. Thinking I have grounds for a law suit. More

Bought my son a 2016 Jeep Wrangler Unlimited from Van Horn Hyundai I was issued a 30 day temporary plate I paid the Pennsylvania state tax and plates and was to receive them in the mail it is now almost Horn Hyundai I was issued a 30 day temporary plate I paid the Pennsylvania state tax and plates and was to receive them in the mail it is now almost 60 days later Pennsylvania still has not received the title for this vehicle I cannot legally drive it I called the dealer for help and all I get is the run-around I have left with no other choice then to take legal action my advice is to stay clear of this dealer especially if you're an out-of-state buyer because obviously they don't know what they're doing or they are mishandling titles or doing something illegal with titles More

Morgan was excellent! Very professional and was very knowledgeable! Alex was very good with the necessary paperwork and was able to get me in my way very quickly! The entire staff was great to work wit knowledgeable! Alex was very good with the necessary paperwork and was able to get me in my way very quickly! The entire staff was great to work with! Would highly recommend the dealership! More

10/10 would recommend this dealership. Our salesman Jake was very professional and knowledgeable on our new Hyundai. Would be going back to Van Horn Hyundai for our next vehicle! was very professional and knowledgeable on our new Hyundai. Would be going back to Van Horn Hyundai for our next vehicle! More

These guys are complete liars. Be especially careful if you come in from out of town because they take advantage of the fact you will let broken promises slide to avoid another trip. Get all promises i you come in from out of town because they take advantage of the fact you will let broken promises slide to avoid another trip. Get all promises in writing. Here's a summary of lies I was told: 1) I was not made aware of a $500 service fee until I looked over the purchase order I needed to send to the bank to get my loan. I went to pull out of the deal and the sales manager threatened to keep my deposit. He only relented when I threatened to turn him into the AG. We only continued forward with the purchase because my wife already fell in love with the car. 2) Sales manager promised to fix paint chip on the car. I even confirmed on multiple occasions it was fixed before driving up. If they did anything to it, it was only a bit of base coat. 3) Sales manager offered me a bottle of touch up paint. It has not been delivered and he will no longer return my calls. I realize items 2 and 3 are minor, but if you can't trust a dealer with the little things, you can't trust them with the big things. This is the first time I've had a bad experience buying a car. More

Purchased a 2014 Audi A6 and Kayla took great care of us and now I’m a proud owner of a Great Audi at an Excellant Price and now I’m a proud owner of a Great Audi at an Excellant Price More

All business done in a timely fashion in a comfortable space All went smoothly and at no time did I feel pressured to buy anything I didn't want or need. All my questions were answered in a timely manner All went smoothly and at no time did I feel pressured to buy anything I didn't want or need. All my questions were answered in a timely manner More