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Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
1,032 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 1,032 reviews
March 31, 2019
Great car The salesman was very busy but did everything I needed to get a great car . He didn’t know that the ioniq has more than one driving mode. Eco and spor The salesman was very busy but did everything I needed to get a great car . He didn’t know that the ioniq has more than one driving mode. Eco and sport More
by Happy Rae Ann
Employees Worked With
Zach
March 25, 2019
Not very impressed I took my 2018 Sonata into the dealership to have the computer reprogrammed for a recall (performance improvement campaign). I also had rust forming I took my 2018 Sonata into the dealership to have the computer reprogrammed for a recall (performance improvement campaign). I also had rust forming on the inside of the trunk. The service manager inspected the rust in the trunk and said he would contact me to set up an appointment to have their body shop repair the rust and arrange for a loaner vehicle. The manager never contacted me. I called the dealership five days later during regular business hours and received no answer. I left a voice mail message however the dealership never returned my call. I was not very impressed with their level of service. More
by Rj
Employees Worked With
Unknown name of service manager
March 24, 2019
Excellent Customer Service went above and beyond to make sure I left 100% satisfied with my purchase!! Would highly recommend VanHorn. Very friendly, clean, honest dealership. I went above and beyond to make sure I left 100% satisfied with my purchase!! Would highly recommend VanHorn. Very friendly, clean, honest dealership. I would definitely purchase with them again! More
by Kari1021
Employees Worked With
Zach
February 28, 2019
Good communication and pleasant experience overall. I dealt with various dealers online using CarGurus. It took me awhile to find a potential used vehicle. Jake helped me over the phone to get the paper I dealt with various dealers online using CarGurus. It took me awhile to find a potential used vehicle. Jake helped me over the phone to get the paperwork going. So when I did come get my vehicle it went smoothly. Alex was helpful as well. More
by Pwnissan
Employees Worked With
Jake and Alex
February 19, 2019
Oil, filter change/point inspection It was a pleasurable experience where the staff was very experienced and professional. They were very friendly as well. I was scheduled very quickly It was a pleasurable experience where the staff was very experienced and professional. They were very friendly as well. I was scheduled very quickly and prompt. More
by Schneider, Les69
Employees Worked With
JVG/ Casey M
February 15, 2019
Oil change and warranty recall and new battery in key fob Everything was repaired and routine maintenance was performed efficiently as usual and done in the time they promised. It’s always a pleasure to go t Everything was repaired and routine maintenance was performed efficiently as usual and done in the time they promised. It’s always a pleasure to go to Van Horn for service and the waiting room is clean and welcoming. More
by No thanks
Employees Worked With
Casey, Joe VonG
January 29, 2019
Buying a car Had a great experience with buying my car from Van Horn Hyundai, everyone was willing to help. The customer service is great there. Highly recommend b Had a great experience with buying my car from Van Horn Hyundai, everyone was willing to help. The customer service is great there. Highly recommend buying a car here, you won’t be disappointed. I love my Hyundai Tucson! More
by emdaun
Employees Worked With
Stephanie Turner
January 19, 2019
Quick & easy We saw a vehicle online. Came into the dealership to test drive it. Within 20 minutes we were behind the wheel. Very friendly staff & willing to work We saw a vehicle online. Came into the dealership to test drive it. Within 20 minutes we were behind the wheel. Very friendly staff & willing to work with us. The rest of the process was just as fast & easy! More
by Honda lover
Employees Worked With
Stephanie T
January 07, 2019
Good Experience The difference between a good and bad experience in having a good salesperson and I felt Josh Elliot knew what he was talking about and had integrity. The difference between a good and bad experience in having a good salesperson and I felt Josh Elliot knew what he was talking about and had integrity. I appreciated his background as a car guy and trusted his answers about questions I had about the vehicle. He also is going out of his way on the backend to fix a few cosmetic issues with the vehicle which shows he’s working for the customer. More
by Scott
Employees Worked With
Josh Elliot
January 04, 2019
Performed several recall campaigns Top notch service! Very friendly and fast. Even though it was just brought in for recalls they also took the time to go over the vehicle and recomm Top notch service! Very friendly and fast. Even though it was just brought in for recalls they also took the time to go over the vehicle and recommend some things. More
by Harletajones
Employees Worked With
Carrie
