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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,026 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,026 reviews

January 15, 2016

Love my 2016 Tucson Thanks Robby Roehl for your service! Love my new car. I appreciated the speed of my credit check and the time you took to teach me the features of m More

by Mstg54915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Roehl
Jan 14, 2016 -

Van Horn Hyundai of Fond du Lac responded

We'll be happy to pass your rave review of Robby to him! He's a pretty exceptional guy, who goes above and beyond to help quickly and efficiently! Thank you for coming in to work with Robby and giving us this opportunity to add you to our Van Horn family! Let us know if you need anything!

January 14, 2016

Fantastic Travis always goes above and beyond to make sure we are educated on all Hyundai has to offer. We are repeat buyers and will continue to send everyone More

by Mrs Guevara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2016 -

Van Horn Hyundai of Fond du Lac responded

Your excellent review is greatly appreciated! Travis is an excellent member of our team-and we are so grateful he could help you find the perfect vehicle with us! Thank you for your loyalty and dedication-we are always here for our honored repeat guests. Enjoy your new vehicle-let us know if you need anything!

January 08, 2016

A pleasant experience Buying a new car At Van Horn Hyundai ended up being a very pleasant experience. Actually, the best experience that I have ever had in buying a car fro More

by jimwhite1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Vanevenhoven
Jan 13, 2016 -

Van Horn Hyundai of Fond du Lac responded

Jim, what a fantastic experience! It is wonderful to hear that you had the best experience purchasing your vehicle with us! We take pride in offering a no-pressure atmosphere for our guests. We understand the process of purchasing a vehicle doesn't end at the delivery of the vehicle, and I'm happy to know we have continued to assist you with your needs! Please keep in touch with any sales or service needs moving forward. Congratulations!

January 06, 2016

Purchased a used Hyundai Sonata I found a Hyundai Sonata at Van Horn via autotrader.com, which met the criteria I was looking for. I appreciated the service I received from the sale More

by lmw
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Van Egtern
Jan 06, 2016 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the time to leave us your feedback! Congratulations on the purchase of your Hyundai Sonata! You've picked a fantastic choice! Travis DaPra definitely goes above and beyond his guests' expectations, and we're happy to know you're pleased with your Sonata thus far. I do want to take the opportunity to apologize for the treatment you received from our Finance team. That's definitely not the way we conduct business, and I will see to it that that type of treatment does not happen again. If there is anything you need moving forward, please don't hesitate to give us a call at (920) 322-6505.

January 02, 2016

Pressured sale I don't have any warm fuzzy feelings of excitement with this purchase. Felt like they pressured me to finance with them & didn't do me any favors. A More

by Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Van Egtern, Deidre D'Amato
Jan 13, 2016 -

Van Horn Hyundai of Fond du Lac responded

I want to apologize on behalf of the Van Horn team for the mediocre service you received with us. It is definitely not the way we conduct business. It is not our intention to deceive or pressure our guests into purchasing a vehicle. I will ensure our vehicles are properly detailed as they enter our inventory. It is our priority to make our guests feel as comfortable and confident in their purchase as possible. Thank you for your valued feedback.

January 01, 2016

Great professional atmosphere. Gorgeous welcoming facility I did not purchase a vehicle in December. My review was written on New Years Day 2016, but the purchase I refer to was transacted on Sept 17, 2015. More

by Chippie4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hess, Kayla Stobb
Jan 06, 2016 -

Van Horn Hyundai of Fond du Lac responded

What a fantastic review - from the title to the details! On behalf of the entire Van Horn Hyundai of Fond du Lac team, congratulations on the purchase of your 2013 Kia Sorento! Trevor Hess is a tremendous asset to our team, and I'll be delighted to forward your kind words onto him and his Manager. We are extremely grateful to have worked with you, and we appreciate you taking the time to leave us your feedback months after you've purchased! Please keep in touch with us for any future sales or service needs - we're happy to help!

December 29, 2015

Still waiting. I had the car picked out before my visit. They had the color and trim I wanted. Did alot of research before hand. Was promised three oil change coupon More

by sjm9210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Stobb, Deidre D'Amato
Jan 13, 2016 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the opportunity to leave us your feedback regarding your vehicle purchase experience! I'm happy to hear we were able to accommodate you with the vehicle you were looking for. I will look into the oil change coupons for you. Please contact us at (920) 924-0000 to rectify the situation.

December 24, 2015

No Pressure to Purchase! Recently we purchased a 2013 Toyota Tundra. When searching "Craig's List" I came across the truck. When we arrived at Van Horn, there was absolutely More

by Rhode, Shelba 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Stobb, Ryan Elsinger
Jan 13, 2016 -

Van Horn Hyundai of Fond du Lac responded

Shelba, congratulations on the purchase of your 2013 Toyota Tundra! I am happy to hear you were able to take advantage of our no-pressure atmosphere when working with us here at Van Horn Hyundai of Fond du Lac. Ryan Elsinger is a fantastic asset to our team, and his guests would agree! We are extremely grateful for your recommendation, and we look forward to assisting again in the future!

December 20, 2015

Fair deal in FDL by Dale Matenaer I just purchased a used 2013 Hyundai Sonata. Found the car on the internet; Travis from the dealership was a great help. He took 4 hrs with me, show More

by Dale 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deidre D'Amato
Dec 22, 2015 -

Van Horn Hyundai of Fond du Lac responded

Dale, thank you for your 5-star review! I am happy to hear you were able to take advantage of our no-hassle/pressure-free atmosphere! We are dedicated to providing our guests with everything they need in order to make a confident and comfortable purchasing decision. We are extremely grateful for your recommendation and look forward to assisting you again in the future. Congratulations!

December 16, 2015

Professional service Trevor and the sales manager spent a lot of time researching to find my ideal vehicle with the accessories I was looking for. The extended warra More

by Tucson2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
Dec 16, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your thoughtful review! Trevor is definitely an important part of our team, and I will be sure to forward your kind words over to him and his Sales manager! We are here to provide you with everything you're looking for - from start to finish! We offer several phenomenal warranty options, designed specifically for you! Congratulations on your purchase, and thank you once again!

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