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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,026 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,026 reviews

September 04, 2015

Went above and beyond to satisfy Keith was excellent to work with and even responded to my messages on off hours. The staff worked very hard to find me the exact car I was looking fo More

by Jay K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Miller, Keith Hopkins
Sep 04, 2015 -

Van Horn Hyundai of Fond du Lac responded

Jay, thank you for providing your kind words regarding Keith and your experience here at Van Horn! We are dedicated to providing exceptional customer service! Your business is important to us, and it is imperative you do not feel otherwise! I will be sure to forward your words onto Keith and his Manager as he is a great asset to our team - and deserves this recognition! Congratulations on your purchase, and thank you once again!

September 03, 2015

it was fast and friendly. Helped me get the car I wanted They helped me get the car I wanted for the price I wanted. Even with less then perfect credit they got me a great interest rate.. They even let me ta More

by Erika Dorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Elsinger
Sep 04, 2015 -

Van Horn Hyundai of Fond du Lac responded

Erika, I cannot express how excited I am for you! Here at Van Horn, we specialize in assisting customers with less than perfect credit and never stick our customers with ridiculous interest rates and unaffordable monthly payments! We understand purchasing a vehicle is an important investment, and we want to be sure you're comfortable and confident in your decision! We look forward to assisting you with future purchases and remember, we can assist with any service needs as well! Congratulations on your first new car purchase!

September 03, 2015

Relaxed atmosphere I would recommend this dealership. No pressure and helpful staff. Nice selection of vehicles both used and new. Staff searched for the specific vehicl More

by CPTSCHRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Roehl
Sep 04, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your review and recommendation! We take pride in offering a no-pressure/no-haggle/no-hassle atmosphere when it comes to car shopping! We have the largest new Hyundai inventory in the state, and roughly 150-200 vehicles in our pre-owned inventory as well! We strive to go above and beyond our customers' expectations and provide them with exactly what they're looking for! I'm happy to hear we were able to do just that! Congratulations on your purchase, and thank you once again!

August 30, 2015

Good experience A few misunderstandings in the process but otherwise good. Need to make sure customer and sales person on same page. Sales person was dealing with mu More

by Texasstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric vanderslunt in service. Great job, Beau Brown
Aug 31, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the time to leave us your feedback regarding your experience with us here at Van Horn. I apologize for any miscommunication and misunderstandings while you were here; however, I am glad to hear all was resolved before you left the dealership! We understand the time it takes to purchase a vehicle, and we do our best to assist you in a smooth and efficient manner. Here at Van Horn, we assist customers who simply walk in the dealership, as well as those who set appointments - resulting in many of our Product Specialists assisting multiple customers. Should you have any unresolved questions or concerns, please don't hesitate to contact us here at 920-322-6505. We are delighted to help!

August 27, 2015

Relatively painless experience. Car shopping has always ranked right around going to the dentist. We hadn't intended to replace a car at this time but due to an unexpected turn of e More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was a woman who presented the packet of information on the day we picked up the car who was very professional and gracious but I apologize that I cannot remember her name., Trevor Hess
Aug 31, 2015 -

Van Horn Hyundai of Fond du Lac responded

Dave, thank you for your incredible review! All types of situations can arise resulting in the need of a vehicle, and we understand how important of an investment it can be! We take pride in offering a no-pressure atmosphere, and I'm happy to hear you received a painless and polite experience! The Elantra GT is a fantastic choice, and we greatly appreciate your business! Please keep us in mind for any future sales or service needs! Congratulations, and thank you once again!

August 27, 2015

Fabulous!! Trevor was wonderful to work with! His knowledge of the vehicle, his attentative to us and his great customer service made our visit/purchase are gre More

by Buzz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Goeckerman, Trevor Hess
Aug 27, 2015 -

Van Horn Hyundai of Fond du Lac responded

What a great review! Trevor is a phenomenal asset to our team, and we appreciate the way he works with his customers! We appreciate being given the opportunity to earn your trust and business, and hope to work with you again in the future! Thank you for the recommendation to family, friends, and co-workers, and I will make sure Trevor receives your kind words, as well as his Manager! As for the side-note you provided, you are absolutely correct. Loaner cars should be in a clean condition, and this is definitely something I will bring up to the appropriate department! Congratulations on your purchase, and thank you once again!

August 26, 2015

Happy repeat customer!! We saw a Santa Fe online that we thought we might like. When we walked in the showroom we were greeted by Travis DaPra. He promptly had the car brou More

by Ray&Nancy Groff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2015 -

Van Horn Hyundai of Fond du Lac responded

Ray & Nancy, I want to thank you for your incredible review regarding Travis, Josh, and our entire team here at Van Horn Hyundai of Fond du Lac! We don't want to simply earn your trust and business for one purchase, but for a lifetime of purchases, and we appreciate you coming back to us! We look forward to working with you again in the future. Please accept our congratulations, and we hope you love your new Santa Fe!

August 26, 2015

Great experience Great buying experience will come back. The staff at Van horn had really got it down, great price simple and easy process with no pressure More

by JIMMYDKISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2015 -

Van Horn Hyundai of Fond du Lac responded

Jimmy, thank you for your kind words about your experience with us here at Van Horn! We take pride in offering our customers a no-pressure/no-haggle/no-hassle atmosphere while going above and beyond our customers' expectations! Congratulations on your purchase, and please keep us in mind for any future sales and service needs!

August 25, 2015

Very satisfied customer :) I was very happy with my experience at Van Horn. Travis immediately greeted me and my son as we walked into the showroom. After several questions abou More

by elantrahappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for leaving us your kind words regarding Travis, and your experience with us here at Van Horn Hyundai of Fond du lac! Travis is a phenomenal part of our team, and his customers definitely agree! I'm happy to hear we were able to get you out of your minivan and into something new and more reliable! Congratulations on your new Elantra, and thank you once again!

August 24, 2015

Go to Van Horn! We had a great experience at Van Horn Hyundai. We went in looking for a used car and were actually approved to purchase a brand new car. The team at V More

by Abbie Hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Goeckerman
Aug 25, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you so much for your 5-star review, Abbie! We take pride in assisting customers with all of their vehicle needs - your business is extremely important to us, and I'm happy to hear you're excited about your new purchase! Please keep in touch with us moving forward for any of your sales or service needs! Congratulations!

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