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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,031 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,031 reviews

September 09, 2015

Excellent Experience Everything from my first inquiry to the purchase of my car was great at VanHorn. I live in Milwaukee and there are plenty of dealerships in town but V More

by T Welch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Shibline, Kayla xxxxx, Trevor Hess
Sep 09, 2015 -

Van Horn Hyundai of Fond du Lac responded

Hello! :) What an incredible review! A lot of car shopping happens online nowadays, and we want to ensure our customers are taken care of through the entire process - from start to finish! We never let distance get in the way of a great deal - I'm happy you made the visit from Milwaukee! Thank you for taking advantage of our no-pressure atmosphere, and we greatly appreciate the recommendation! Congratulations!

September 08, 2015

Great Experience I had a great experience at Van Horn Hyundai of Fond du Lac! I was immediately greated by friendly and funny people! I got exactly what I wanted for More

by bjw1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Goeckerman
Sep 09, 2015 -

Van Horn Hyundai of Fond du Lac responded

I'm so happy you pointed out that you traded in a vehicle with your purchase! We actively take vehicles in on trade, and pay top dollar doing it! We're dedicated to ensuring our customers have an efficient and enjoyable experience when working with us. We definitely understand purchasing a vehicle is an important investment, and we want our customers to be comfortable and confident in their decision - and ultimately, happy! Thank you for leaving us your review, and congratulations!

September 08, 2015

We Love Um It was only because of the extremely hard working Robby Roehl (our Van Horn salesperson) that we shot right past the Hyundai dealership in our home to More

by MYMARLEYKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Roehl
Sep 09, 2015 -

Van Horn Hyundai of Fond du Lac responded

Wow! What a number of great experiences you've had with Robby and the rest of us here at Van Horn! Thank you for giving us 5 stars! Robby is a phenomenal asset to our team, and his customers definitely agree! We're here to go above and beyond our customers' expectations, and we're dedicated each and every time! Congratulations on your purchases, and please keep in touch with us moving forward with further sales and service needs! Thank you once again!

September 08, 2015

Best place to buy a car. If you want a place that works with you but doesn't make you feel pressured, Van Horn Hyundai is the place! Great experience the first time that I cam More

by drc2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shibline, Gary Ruplinger, Trevor Hess
Sep 09, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your fantastic review! Here at Van Horn, we don't want to assist with simply one purchase, but a lifetime of purchases! I'm delighted to know this is your second time working with us, and thank you for letting us know you're highly satisfied for the service you received! We encourage our customers to take advantage of our no-pressure atmosphere and enjoy car-shopping again! Please keep us in mind for any future sales and service needs! Congratulations on your purchase!

September 07, 2015

Great Customer Service My wife and I worked with Keith and Brandon. Keith made sure that my wife and I would be happy driving the Sanota before looking at purchasing them. More

by kor310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Sep 08, 2015 -

Van Horn Hyundai of Fond du Lac responded

Kory, thank you for your 5-star review! I am happy to hear we were able to accommodate you and your wife without pressure and a level of comfortability that made you and your wife happy! I will be sure to forward your kind words onto Keith and his Manager! Congratulations on your new purchases, and please keep us in mind for any future sales or service needs! Thank you once again!

September 04, 2015

Went above and beyond to satisfy Keith was excellent to work with and even responded to my messages on off hours. The staff worked very hard to find me the exact car I was looking fo More

by Jay K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Miller, Keith Hopkins
Sep 04, 2015 -

Van Horn Hyundai of Fond du Lac responded

Jay, thank you for providing your kind words regarding Keith and your experience here at Van Horn! We are dedicated to providing exceptional customer service! Your business is important to us, and it is imperative you do not feel otherwise! I will be sure to forward your words onto Keith and his Manager as he is a great asset to our team - and deserves this recognition! Congratulations on your purchase, and thank you once again!

September 03, 2015

it was fast and friendly. Helped me get the car I wanted They helped me get the car I wanted for the price I wanted. Even with less then perfect credit they got me a great interest rate.. They even let me ta More

by Erika Dorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Elsinger
Sep 04, 2015 -

Van Horn Hyundai of Fond du Lac responded

Erika, I cannot express how excited I am for you! Here at Van Horn, we specialize in assisting customers with less than perfect credit and never stick our customers with ridiculous interest rates and unaffordable monthly payments! We understand purchasing a vehicle is an important investment, and we want to be sure you're comfortable and confident in your decision! We look forward to assisting you with future purchases and remember, we can assist with any service needs as well! Congratulations on your first new car purchase!

September 03, 2015

Relaxed atmosphere I would recommend this dealership. No pressure and helpful staff. Nice selection of vehicles both used and new. Staff searched for the specific vehicl More

by CPTSCHRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Roehl
Sep 04, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your review and recommendation! We take pride in offering a no-pressure/no-haggle/no-hassle atmosphere when it comes to car shopping! We have the largest new Hyundai inventory in the state, and roughly 150-200 vehicles in our pre-owned inventory as well! We strive to go above and beyond our customers' expectations and provide them with exactly what they're looking for! I'm happy to hear we were able to do just that! Congratulations on your purchase, and thank you once again!

August 30, 2015

Good experience A few misunderstandings in the process but otherwise good. Need to make sure customer and sales person on same page. Sales person was dealing with mu More

by Texasstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric vanderslunt in service. Great job, Beau Brown
Aug 31, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the time to leave us your feedback regarding your experience with us here at Van Horn. I apologize for any miscommunication and misunderstandings while you were here; however, I am glad to hear all was resolved before you left the dealership! We understand the time it takes to purchase a vehicle, and we do our best to assist you in a smooth and efficient manner. Here at Van Horn, we assist customers who simply walk in the dealership, as well as those who set appointments - resulting in many of our Product Specialists assisting multiple customers. Should you have any unresolved questions or concerns, please don't hesitate to contact us here at 920-322-6505. We are delighted to help!

August 27, 2015

Fabulous!! Trevor was wonderful to work with! His knowledge of the vehicle, his attentative to us and his great customer service made our visit/purchase are gre More

by Buzz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Goeckerman, Trevor Hess
Aug 27, 2015 -

Van Horn Hyundai of Fond du Lac responded

What a great review! Trevor is a phenomenal asset to our team, and we appreciate the way he works with his customers! We appreciate being given the opportunity to earn your trust and business, and hope to work with you again in the future! Thank you for the recommendation to family, friends, and co-workers, and I will make sure Trevor receives your kind words, as well as his Manager! As for the side-note you provided, you are absolutely correct. Loaner cars should be in a clean condition, and this is definitely something I will bring up to the appropriate department! Congratulations on your purchase, and thank you once again!

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