Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
1,026 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,026 reviews
August 18, 2015
Enjoyable My salesman Robby was patient with me and was very eager to show me the types of vehicles I was looking for. The team was oustanding in getting me int My salesman Robby was patient with me and was very eager to show me the types of vehicles I was looking for. The team was oustanding in getting me into a car that day. Even better? They sent a driver out to West Bend from Fon Du Lac just so I could buy a car that day. Very hospitable. Definitely recommend these guys. More
by Dfgutierrez
Employees Worked With
Robby Roehl
August 17, 2015
Overall very pleased I contacted the dealership after finding the car online- they contacted me immediately to see about setting up a time to meet. It was prompt service a I contacted the dealership after finding the car online- they contacted me immediately to see about setting up a time to meet. It was prompt service and everyone was very friendly, accommodating and helpful. Overall my car buying experience was good, and I'd recommend van Horn Hyundai to family and friends. More
by Jopp
Employees Worked With
Keith Hopkins
August 17, 2015
Great Service! Found the car I was looking for online and went to the dealership to take a look at it. As soon as I arrived I was greeted and shown to the car I was Found the car I was looking for online and went to the dealership to take a look at it. As soon as I arrived I was greeted and shown to the car I was interested in. I was never pressured into buying something else that was out of my price range and Travis took great care of me during the whole process from test drive to signing the paperwork and made sure I understood everything that was going on. I will definitely be back for my next vehicle purchase and recommend anyone else to come here as well. More
by jeffbischoff
August 17, 2015
All professional salespeople I bought a 2015 Hyundai Elantra in April then recently traded it for a 2016 Elantra...I love both cars.. I gave them 5 stars mainly because the sales I bought a 2015 Hyundai Elantra in April then recently traded it for a 2016 Elantra...I love both cars.. I gave them 5 stars mainly because the sales people there are very professional. They answered all my questions and then some and I know if I ever have any questions or concerns I can go back and ask.. I would recommend Van Horn Hyundai of Fond du lac strongly! More
by ms54494
Employees Worked With
Robby Roehl
August 13, 2015
Wonderful experience!!! The moment I stepped foot into the parking lot, I was instantly welcomed and helped! I had been working with a loan officer to find the perfect vehicl The moment I stepped foot into the parking lot, I was instantly welcomed and helped! I had been working with a loan officer to find the perfect vehicle, and she spoke with someone from Van Horn, and by the time I had gotten there he had already found the perfect car. I was there less than 20 minutes and I had already found the car I wanted!! He made the entire process effortless and enjoyable for my first time buying a car! Definitely would recommend to my friends! More
by kaelapatricia
Employees Worked With
Brittany, Ryan Elsinger
August 12, 2015
Excellent service! The service was excellent! He helped me pick out the perfect car for me and I couldn't be any happier with my new car! The service was excellent! He helped me pick out the perfect car for me and I couldn't be any happier with my new car! More
by Lemke, Jordan813
Employees Worked With
Keith Hopkins
August 11, 2015
Gen Coupe Had an apt in which I showed up early they greeted me, gave a good test drive, sales worked to get in the range of price i wanted and all was good. On Had an apt in which I showed up early they greeted me, gave a good test drive, sales worked to get in the range of price i wanted and all was good. Only this is I still do not have a feedback on which bank my loan went through, I will be recontacting the dealership for this information. More
by ZACH.DELONG
Verified CustomerAugust 11, 2015
Humilated by Van Horn of Fond du Lac Make sure there is gas in the vehicle if your test driving it! I had to put gas in a vehicle for an overnight test drive (gaslight was on when we left Make sure there is gas in the vehicle if your test driving it! I had to put gas in a vehicle for an overnight test drive (gaslight was on when we left and was told by Keith that he could not put fuel in it because they were closing the lot for the evening) and was told to bring in my receipt when I returned the car. I brought the car back with gas in it! Then I was told that I couldn’t get reimbursed because the cash register was closed… see a pattern?! 3 weeks later and I'm still calling to get the money. After talking with Eric on the 3rd time I called Van Horn, I was told that they do not reimburse gas because there should have been gas in the car and also they don’t write checks because accounting gets taken care of elsewhere. Ok but your NEW salesperson Keith didn’t know that and no I’m paying for his mistake. I should have syphoned MY gas out of THEIR car. Glad to know the next test-drives were driving around on my gas. The day that I was scheduled to bring the car back, Keith and the sales department was working on numbers so that I would purchase this Kia Optima from them. They had me believing that the car was right in my monthly payment budget. But when I arrived to drop off the car they gave me a list of numbers which were $50.00+ out of my price range!! I wanted to buy a car that day; instead I was humiliated by Keith. I did my homework and called around to different credit unions so I knew what I was looking at for a loan percentage rate. What they offered was double! Brittney contacted me the next day to thank me for my time and for shopping Van Horn. That was nice but then I called her back to let her know that I did not have a great experience and still needed to be reimbursed to which she gave me the run around. I called her twice for her only to say "I'll follow up on it." Or “Keith will be taking care of it.” Should this really be a person gets treated by anyone? More
by Mel
Employees Worked With
Brittany, Keith Hopkins
August 10, 2015
I am very pleased with my experience. I was very pleased with the customer service, my purchase, and overall experience. I was treated with kindness, and respect. I will definitely be retu I was very pleased with the customer service, my purchase, and overall experience. I was treated with kindness, and respect. I will definitely be returning. More
by KATHYSACCENT
August 10, 2015
FANTASTIC!!!! I CANNOT SAY ENOUGH ABOUT THE POSITIVE EXPERIENCE THAT I HAD AT THE VAN HORN DEALERSHIP. I ABSOLUTELY LOVE MY NEW CAR AND AM SO SATISFIED WITH HOW EVE I CANNOT SAY ENOUGH ABOUT THE POSITIVE EXPERIENCE THAT I HAD AT THE VAN HORN DEALERSHIP. I ABSOLUTELY LOVE MY NEW CAR AND AM SO SATISFIED WITH HOW EVERYTHING WAS HANDLED FOR SUCH A POSITIVE EXPERIENCE!! THE SALES REPRESENTATIVE THAT I DEALT WITH WAS VERY KNOWLEDGABLE IN EVERY ASPECT AND HE WAS A GREAT HELP IN MY DECISION MAKING. THANK YOU FOR YOUR TIME... More
by ZIEBARTHRITA
