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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,031 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,031 reviews

July 08, 2015

New Santa Fe Sport Purchase What a great experience we had when we purchased our new Santa Fe Sport Hyundai, from the Van Horn Hyundai dealership in Fond du Lac. All personal in More

by HARKARJASCHOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jaschob, Service Manager, Tim Goeckerman
Jul 13, 2015 -

Van Horn Hyundai of Fond du Lac responded

I am happy to hear you received exceptional customer service with our staff here at Van Horn! We will do everything we can to go above and beyond all of our guest's expectations! Travis is a fantastic Product Specialist, and Chad is vital to our staff - we appreciate the work they do for us as well as their guests! We hope you love your new Santa Fe Sport, and keep us in mind for all of your Service needs!

July 06, 2015

Old Sante Fe to Newer Sante Fe My 2003 Hyundai Sante Fe finally stopped running, so i had to look for another vehicle. I love the size of the Sante Fe - not too big and not too sm More

by TouGer Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Van Egtern and Kayla xxxxx, Robby Roehl
Jul 06, 2015 -

Van Horn Hyundai of Fond du Lac responded

TouGer, thank you for leaving us your phenomenal review! With technology so prevalent in today's society, we understand many of our guests have researched and done their homework before they even connect with us! We are here to provide exceptional customer service and assist through the process as smooth and efficiently as possible! Your recommendation is extremely appreciated, and we will be more than delighted to assist you in the future with all of your purchase and service needs!

July 02, 2015

great I went there to trade in my car and left with an amazing car. The service was great. They fit my budget really well. My new car has so much room for m More

by sonatagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
beau brown
Jul 06, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your fantastic words! I am happy to hear you think your new vehicle is amazing! It is our priority to go above and beyond our guests' expectations and provide them with everything they need! Please don't hesitate to think about it in the future for additional purchases and/or service needs! Thank you again!

June 30, 2015

good experience fast and knowledgeable experience, Customer service was great, very well organized store. Very friendly staff all the way around. Good prices and More

by jdulas13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your review about our staff here at Van Horn! We strive to offer exceptional customer service to each of our guests and hope to earn your business for life, not just once so we're willing to go out of our way to make sure you enjoy doing business with us! Please don't hesitate to utilize us after your purchase as well! We have a fully-staffed Service and Parts Department prepared to extend the exceptional service you received during the purchase! Thank you, once again!

June 30, 2015

Fast, easy and so excited about my purchase! I purchased a Veloster from Erik in 2014 when I needed an extra door for my growing family - great experience. As my family continues to grow, so does More

by Tbandle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
Jun 30, 2015 -

Van Horn Hyundai of Fond du Lac responded

Tracy, thank you so much for leaving a fantastic review about your second experience with us! Congratulations on not only your new purchase, but on your growing family! Although you developed a rapport with Erik from your first purchase, I am happy to know Trevor provided you with exceptional service at the beginning of your second experience! We are grateful for returning guests, and am happy to know you still love your Tucson! Please let us know if there is anything we can assist you with moving forward! Congratulations, once again!

June 30, 2015

Almost painless car purchase I work in healthcare so I appreciate being treated well. We had a limit and of course, we left spending more than we wanted too. More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Brown
Jun 30, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you, Gene, for providing us with your feedback regarding your car purchase! It is extremely important to us that our guests are treated phenomenally, with or without earning their business. We do our best to meet and go above and beyond our guests requests and expectations! Thank you for allowing Beau and the rest of our staff to assist you in your vehicle purchase!

June 28, 2015

No pressure, stress free, friendly experience! We had a very pleasant shopping experience at Van Horn. We set up a test drive appointment online and when we got there the car was ready for us. Afte More

by happyshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your recommendation! We encourage our guests to take advantage of our no-haggle/no-hassle atmosphere and do our best to provide a smooth and efficient car-buying experience! Jake Duel is a great asset to our team as he is a Veteran Product Specialist! We understand that the timing doesn't always work in our favor, and we appreciate our guests giving us the opportunity to assist them after hours as well! Please don't hesitate to let us know if you need anything moving forward from your great purchase! Enjoy your new vehicle!

June 27, 2015

Great Experience The best part about Van Horn is their customer service. Not only do they go out of their way to help you find a car you love in your price range, they More

by wowcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for letting us know of your awesome experience with us here at Van Horn! Customer service is our number one priority - with or without earning your business. We understand how important an investment this is, and we strive to go above and beyond our guest's expectations to ensure you're confident and comfortable during your entire experience! We also understand that the experience doesn't end with the purchase, and we offer our 30 day pit-stop as a Service courtesy! Our fully-staffed Service and Parts Departments are available for any needs after the purchase! Again, thank you! :)

June 24, 2015

Outstanding service, kindness, and professional experience! I went to this dealership with a budget in mind and i was really unsure if they had any cars that would fit that budget. Thankfully i was wrong, Jake More

by DannyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diedre D'Amato
Jun 25, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your incredible review about several of our staff members here at Van Horn! We are here to assist our guests and work diligently on their behalf! I am happy to hear we were able to go above and beyond your expectations of car-buying! Your recommendation is greatly appreciated by myself and the entire team here! We hope you enjoy your new vehicle!

June 23, 2015

Our used car purchase experience at Van Horn I called the dealership the day before our visit to let them know we were coming to look at an 2007 Outlander. They called the next morning to confir More

by Garysod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your review regarding your purchase experience for us here at Van Horn! First of all, I'd like to apologize on behalf of the entire team for not having the Outlander fully prepared for your arrival. I am unaware of the specific details, however, we do our best in assisting all of our guests in a timely manner. I'm happy to hear we were able to come to an appropriate agreement regarding the purchase of the vehicle! Travis plays a phenomenal part in our team, and we appreciate your trust in us and your business!

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