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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,026 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,026 reviews

May 28, 2015

Usedcar Great experience with Trevor. Watch out if they check financing for you. If I wouldn't have asked I would not have received the lowest interest rate More

by Debby Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
May 29, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the time to submit your thoughtful words. I apologize on behalf of the entire dealer for the miscommunication regarding the interest rate. We have one of the best Finance teams in the state, and it is one of our goals to get our customers the best possible rate. In regard to the spot you noticed on the exterior, if that has yet to be addressed, I am more than happy to assist you. Please let us know what is the best way to reach you, Debby.

May 27, 2015

second chances Jake was very upfront and fair. I was very apprehensive to purchasing at a dealership due to a previous experience at a different dealership, Jake mad More

by Missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2015 -

Van Horn Hyundai of Fond du Lac responded

We are so happy to know Jake provided you with a fresh perspective on car-buying! We understand and strive to meet all of our guests' expectations and go above and beyond any experience you've had in the past! Your business and experience is very important to us here at Van Horn. We always want our guests to feel comfortable coming back with any further vehicle needs - even after the purchase! We're always here to help! Enjoy your new Santa Fe!

May 27, 2015

New Experience We have talked about doing a lease for a couple of years now. We haven't done a lease so far so we were thinking about doing it this time. We took a More

by Gary & Lu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
May 29, 2015 -

Van Horn Hyundai of Fond du Lac responded

Gary & Lu, thank you for your positive words regarding Trevor and your experience with us here at Van Horn! We understand specific lifestyle situations affect what vehicle or finance route is best to take, and I am happy to know we were able to assist in giving you what you need! Please enjoy your new Elantra!

May 26, 2015

Experience of purchasing new car through Van Horn Hyundai I have dealt with Van Horn previously when I purchased my 2006 Hyundai. That experience as well as this experience was very positive and would recomm More

by Lynn Thiede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Roehl
May 29, 2015 -

Van Horn Hyundai of Fond du Lac responded

We are very thankful for your continual business with us here at Van Horn! Each of our guests become part of the Van Horn family after one purchase, and we appreciate it greatly when they keep coming back! Hyundai models have a great lifespan such as your 2006, and the warranty is phenomenal as well! Thank you again!

May 24, 2015

"new car buying experience" In a short 3 hours. My wife & I drove into Van Horn Hyundai with our 2012 Santa Fe & drove away in our 2015 Santa Fe Sport. We were never pressured to More

by Wayne Schultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your kind words, Wayne! We are happy to hear you were pleased with your visit and enjoyed our no-pressure atmosphere! Erik, myself, and the rest of our staff takes pride in making car-buying a great experience for each of our guests! Enjoy your new Hyundai Santa Fe Sport!

May 22, 2015

No pressure! Probably the best car buying experience I have ever had. They worked hard to get me in the car that I wanted.... No pressure and stress free! More

by Diane Moran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
May 22, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thanks Diane for a 5 Star Review!! We love hearing it was your best buying experience EVER and that our team worked hard to get you into the car you desired! Enjoy your new car and please give us a call if you have any questions...we are here to help! Thank you again for your business and Welcome to the Van Horn Family!

May 20, 2015

Best Customer Service Around!!! I wouldn't think of going anywhere else to buy a car after the great experience we had at Van Horn Hyundai! We had the best car buying experience to More

by Liz Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2015 -

Van Horn Hyundai of Fond du Lac responded

Liz thank you so much for the 5 Star Review! We really appreciate all your kind words and excitement about buying your vehicle from Van Horn Hyundai! We are happy that you enjoyed working with Jake Duel and our entire staff. We like to have fun here and make the customers experience a fun one. Enjoy your new Hyundai and if you have any questions or concerns, please give us a call. Thanks again for your business and for the recommendations to family and friends!

May 20, 2015

These folks are a cut above! No hassle, no nonsense. Nice open and casual atmosphere. My wife Gail and I were treated with the utmost respect. The used Chevy Equinox we purchas More

by johnnyone95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deidre D'Amato, Robby Roehl
May 21, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you John and Gail for giving Van Horn Hyundai and Robby Roehl an AMAZING review!! It is so good to hear that all your needs were met and you were completely satisfied when you left! We can understand your hesitation to drive two hours to come to a dealership, but you, like others, have discovered it is well worth the drive. We hope you enjoy your Chevy Equinox and will refer others to us. Thanks for your business and please call if you have any questions. Welcome to the Van Horn Family!

May 20, 2015

this company is full of S.... I went on December of 2013 to buy a ford Edge 2008 limited, I ask for the car ans they got it for me so I went to test it, everything was fine up to t More

by Jrod84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 19, 2015

1st time Great service 2nd time a nightmare The car they got me into I had to leave there it had issues 2005 Nissan Altima they said they fixed it "it wasn't" 5 times it went back thought the is More

by ariesfire1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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