Van Horn Hyundai of Fond du Lac

No pressure! Probably the best car buying experience I have ever had. They worked hard to get me in the car that I wanted.... No pressure and stress free! Probably the best car buying experience I have ever had. They worked hard to get me in the car that I wanted.... No pressure and stress free! More

Best Customer Service Around!!! I wouldn't think of going anywhere else to buy a car after the great experience we had at Van Horn Hyundai! We had the best car buying experience to I wouldn't think of going anywhere else to buy a car after the great experience we had at Van Horn Hyundai! We had the best car buying experience to date with a very friendly staff, no hassle, they made us feel very comfortable and were so easy to work with! We were referred to Jake and he was nothing but Amazing to work with, what a great guy who knows what he's talking about and so easy to talk to, felt like a friend by the time we left! I would recommend Van Horn to everyone we know! More

These folks are a cut above! No hassle, no nonsense. Nice open and casual atmosphere. My wife Gail and I were treated with the utmost respect. The used Chevy Equinox we purchas No hassle, no nonsense. Nice open and casual atmosphere. My wife Gail and I were treated with the utmost respect. The used Chevy Equinox we purchased was delivered to us spic and span. Robby was even able to commandeer a floor mat for us that the vehicle was missing. He also ordered 2nd key for this vehicle at dealer expense and is having it shipped to us at no charge (and these keys aren't cheap!). We also received exactly what we asked for on our trade-in. Absolutely all needs were met relative to this purchase... we were even given a fresh wash and full tank of gas before departing for the north woods. At first, I was hesitant to take the two hour drive from 60 mi. north of Green Bay to get to Van Horn in Fond Du Lac...but I am very glad I did. Best experience I've ever had with a dealer, and there have been many! John and Gail Wegner Crivitz, WI More

They always treat us like family This is our seventh Hyundai, our fourth from this dealer. We wouldn't buy a vehicle from anyone else! Not only is the warranty impossible to beat, but This is our seventh Hyundai, our fourth from this dealer. We wouldn't buy a vehicle from anyone else! Not only is the warranty impossible to beat, but the staff are truly wonderful! They are knowledgeable, friendly and go above and beyond to make sure we are completely satisfied. Every single time! More

Amazing Dealership! This was the best no hassle vehicle purchase I've had in all of my vehicle purchases (6 in all). And to my surprise when I hopped in my new vehicle t This was the best no hassle vehicle purchase I've had in all of my vehicle purchases (6 in all). And to my surprise when I hopped in my new vehicle to drive it home...there were 2 bottles of water in the cup holders and a box of chocolates on the passenger seat! That was definitely a first. No other vehicle purchase came with extra thank you gifts. I would definitely recommend Van Horn Hyundai of Fond du Lac! More

A good experience but could have been great. We felt we definitely got a good deal on the car we bought. Eric was great to work with but when we went in on a Wednesday evening it was like he was We felt we definitely got a good deal on the car we bought. Eric was great to work with but when we went in on a Wednesday evening it was like he was the only salesperson working...he was juggling us along with several other customers. What should have been maybe a 30 minute to 1 hour process was going on about 2 hours when we finally had to say that we had to leave as we had an hour drive home. Also, we felt the tires on the vehicle were NOT anything that should have been sold with the vehicle...they were described as "good" but these tires will need to be replaced almost immediately. That said, in all fairness, when we pointed this out, Kevin Miller finally took off $200 to help offset the cost of new tires that we ultimately paid $500+ for. Kevin Miller was also great but it took an inordinate amount of time for him to get us something he promised us at the time of sale. We had to contact him by email more than once to check on the progress of this item. We did ultimately receive the item, though, so all was good...at last. Lastly, we want to mention the finance guy (Mike???) was great to work with and very enjoyable to interact with. G. and C. Blamer More

Great Experience No Hassle Just had an Awesome Experience here. No pushing me into something I didn't want. They listened to what I wanted. Will definitely go back in the future Just had an Awesome Experience here. No pushing me into something I didn't want. They listened to what I wanted. Will definitely go back in the future and refer friends as well. More

In for an oil change, Out in a right size 2015 SantaFe I have been a customer of this dealer ship since March 2013 when we traded in our old 99 TownCar for a new 2013 SantaFe Sport. Brandon Neilson was the I have been a customer of this dealer ship since March 2013 when we traded in our old 99 TownCar for a new 2013 SantaFe Sport. Brandon Neilson was the salesman then, now he has been booted up the ladder to Finance Manager, Yea go Brandon! Our 2013 SantaFe was fine, until we went out to N.M. last year. Sadly my E.O.L. medical patient, his service dog, wheel chair, medical equipment, and our luggage required some very creative packing to fit everything in for this, "bucket list trip," as my patient and I call them. 3,278 miles later we were safely back home, my patient's service dog quite done with the whole ordeal, she had the worst seat for all those miles. She was cramped in the back seat, with the electronic medicine cooler blowing hot air on her the whole time. I told Brandon when I bought the car I wanted the largest SantaFe they made at the time, that is what he sold us, and it was bigger than the TownCar just not quite big enough. Long story short I took our SantaFe in for service May 1st, Brandon got me straightened out on SantaFe vs, Vera Cruse, and Robbie showed me the larger SantaFe Ultimate, they had a silver one he told me had been around for a while, and they just pulled it into the show room. Robbie let me drive a Black one, with captains chairs for the second row and I told him it was nice but Lacy, the service dog, needed more room, plus I could just see her slipping off into the area between the two seats if I turned right too fast. I went back inside wondering how much longer they were going to take with my 2013. Robbie comes back over to me asking for the insurance papers, why I ask, he told me they were about ready to get me out of there in the Silver 2015, not much longer after that I was on my way home in it. Hopefully this year I will be able to take the two of them to Arizona to see the Grand Canyon, everybody should see that before they move on. It's not very often, more than two years after you buy a car, you return to the dealership for service and find your original sales person still working there. Then you grump about the vehicle you have, Robbie and Brandon educate me, then work so hard and fast to get me into the right size vehicle in production now, but not back in 2013. I am sure a lot of people would find it silly to fuss over 10-15 extra inches. But the dog has made it clear size matters! Now that stupid medical cooler can go in the very back, and she can ride in the seat with the shades drawn, cool and comfortable. Thank you Robbie and Brandon for your time and attention to detail! More