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Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
1,031 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 1,031 reviews
April 27, 2015
Love my new Sonata and the staff at Van Horn were great My wife and I just got a new Sonata from Van Horn Hyundai. We could not have been happier with the car and the service we received. The staff is ver My wife and I just got a new Sonata from Van Horn Hyundai. We could not have been happier with the car and the service we received. The staff is very customer oriented and go out of their way to make you feel like family. More
by isonata honda
Employees Worked With
Trevor Hess
April 27, 2015
Good Experience Overall For the most part, dealing with this dealership was a good experience. Ryan Elsinger was fantastic to work with. He answered all of our questions pr For the most part, dealing with this dealership was a good experience. Ryan Elsinger was fantastic to work with. He answered all of our questions prior to arriving, and when we got there, he was very pleasant and helpful. After the purchase, he made sure to follow up with us. He is truly an asset to the dealership. The bad experience we had occurred when the business manager came in to help Ryan close (which was not necessary). We had already brought a check from our finance company to purchase the vehicle. Given that we are former military, we used the USAA car buying service and financing to make our purchase a simple process. In fact, that is how we located this vehicle. However, the business manager, Michael Schibline, became upset that we wouldn't entertain running our credit through his sources (so he could get a better commission). He started out nice, but when we wouldn't run our credit, he then became very short and rude with us. After that, the Luxcare Protection package we purchased went from a 5 year warranty to a 3 year warranty, and he told us we didn't qualify for the free oil changes that most new customers get. He didn't even shake our hand. In fact, he left the office prior to us - and just left us there when the paperwork was done. Nevertheless, I cannot judge the dealership by this person's rude attitude. Ryan, our salesperson, was fantastic and well overshadowed any negative experience that we had as a result of Michael, the business manager. More
by Rose Wilbur
Employees Worked With
Michael Schibline, Ryan Elsinger
April 23, 2015
Hyundia sonata Overall great experience. A few surprise costs but love my car! Would recommend. Trevor was great to work with. Was able to take my car home for the Overall great experience. A few surprise costs but love my car! Would recommend. Trevor was great to work with. Was able to take my car home for the weekend before buying to make sure I loved it, and do:) More
by Teal Krause
Employees Worked With
Trevor Hess
April 22, 2015
Great experience Perfect experience, couldn't have been happier with how I was treated, from beginning to end they made the buying experience wonderful and worked with Perfect experience, couldn't have been happier with how I was treated, from beginning to end they made the buying experience wonderful and worked with my needs and credit More
by Chris Sturm
April 21, 2015
Efficient, friendly, and engaging The dealership provided a great experience purchasing my used Ford Edge. I sent an email over the weekend, received a prompt response early Monday mor The dealership provided a great experience purchasing my used Ford Edge. I sent an email over the weekend, received a prompt response early Monday morning. Scheduled a test drive after lunch and drove my new vehicle home by 3PM. Travis and crew were very friendly and efficient. I would definitely recommend them to my friends. More
by knix
April 19, 2015
2011 used Toyota highlander purchase Overall a good place to buy a car. Good selection. Not pushy. Great Starbucks coffee. Be sure to look used vehicles over closely. Could not see a Overall a good place to buy a car. Good selection. Not pushy. Great Starbucks coffee. Be sure to look used vehicles over closely. Could not see a poorly doctored up scratch till we got the car home out of the sun. Not a complaint, I missed it. My bad. Disappointing that you would put a vehicle out, ask $34k, and not properly fix a fairly easy bit of bodywork. More
by Dezigner3
April 18, 2015
Great place! The dealership has a very friendly atmosphere when you enter. Eric was our salesperson and he was pretty awesome in helping us find what we were look The dealership has a very friendly atmosphere when you enter. Eric was our salesperson and he was pretty awesome in helping us find what we were looking for and we left with our 2008 Hyundai Sonata. Thanks for your time and patience! Gerald & Angel Gniot More
by agniot
April 12, 2015
purchased a pre owned vehicle My husband and I spend the day car shopping went to five different dealerships test drove a few cars we ended up in Fon Du Lac where we purchased our My husband and I spend the day car shopping went to five different dealerships test drove a few cars we ended up in Fon Du Lac where we purchased our Nissan Murano. I do not have a single negative thing to say about this experience it was a pleasure doing business with these people. There was no pressure and no need to negotiate a price, we will be back again in the future. Thank you Van Horn Hyundai of Fon Du Lac. sincerely, Debra Schwengel More
by debra schwengel
April 10, 2015
preowned vehicle purchase outstanding service, very pleasant experience we were shown and test drove 5 vehicles. All similar and close to what we were looking for. all within t outstanding service, very pleasant experience we were shown and test drove 5 vehicles. All similar and close to what we were looking for. all within the price range we were looking for and all very good buys. we will return if and when we purchase another vehicle and WE WILL recommend your dealership to friends and family. More
by George
April 09, 2015
purchasing a new car We went to test drive a sonata,. A very nice sales man help us find a car we were looking for and we took a test drive in it. Made a deal and drove We went to test drive a sonata,. A very nice sales man help us find a car we were looking for and we took a test drive in it. Made a deal and drove new car home that night. There was no wasting of time to come up with a price we all could agree on. Very helpful salesman and it was nice not getting the go around as you get at other dealers. It was easy and to the point. More
by new car owner again
