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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,030 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,030 reviews

April 08, 2015

My experience at Van Horn Hyundai of Fond du Lac The purchase of my 2015 Sonata Limited at Van Horn Hyundai of Fond du Lac was a very pleasant experience. Trevor Hess and his manager Josh were excell More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
Apr 08, 2015 -

Van Horn Hyundai of Fond du Lac responded

Rick thank you so much for putting your trust in us to help you purchase the 2015 Hyundai Sonata Ltd. It is our honor to help you out in anyway we can! We are happy that your whole experience working with Trevor Hess and Josh Boersma was a pleasant one. We strive for the win-win situation always and I am glad we were able to accomplish that with you. Thank you also for taking time out of your day and writing this 5 Star Review for Van Horn Hyundai. We appreciate your comments and your business. If you have any questions, please give us a call and we look forward to seeing you again.

April 08, 2015

Need a Car? Go Here! I had been looking for a car for 2 months. I remembered my parents had purchased a car in Fond Du Lac, so I decided to look up dealerships in that are More

by Adriana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2015 -

Van Horn Hyundai of Fond du Lac responded

Adriana thank you for writing such a wonderful review of Van Horn Hyundai and Kaitlyn Calteux! We really appreciate it! It is so great to hear about your amazing experience with Kaitlyn and how you found the right car for you, in your price range. We are excited for you and hope you enjoy your new car for a long time. Thank you also for recommending Kaitlyn and Van Horn Hyundai to your friends and family. Welcome to the Van Horn Family!

April 06, 2015

Would definitely recommend! I had been in the market for a car for awhile, and had a bit of difficult time finding one prior to going to Van Horn. I initially had gone in just to More

by RLAnger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Elsinger
Apr 07, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you so much for writing a review and sharing your experience with us. We are so happy that Ryan Elsinger worked with you and found you a car that worked in your budget and taste. And we agree with you....you should be picky when it comes to your vehicle! It is a big purchase and you want to love it! Thank you for sharing with us how polite and helpful Ryan was with you also because we like to pass that onto Ryan and his Manager. We apologize that your vehicle did not meet your expectations from the Detail Dept. We are not sure what happened there, but this will be passed onto the Service Manager, so that he can address the situation. We are so sorry that this happened, but we will work to correct the situation so that it doesn't happen again. Your feedback was valuable to us and helps us grow, so again thank you! Enjoy your 2011 Hyundai Sonata and Welcome to the Van Horn Family!

April 05, 2015

Cold & Aggressive I bought my first car from this dealership 8 years ago and loved the service I received then. I found a car online I was interested in and it happened More

by dukesauntie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
April 04, 2015

comfortable experience the staff was very professional, while making us feel comfortable throughout the process. our salesman travis was very accomadating and pleasant to d More

by tardis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2015 -

Van Horn Hyundai of Fond du Lac responded

Charles and Rose, thank you for your positive feedback and 5 Star Review! We really appreciate it when our customers take the time to write a review. It is good to hear that our staff was professional and friendly and that Travis DaPra was pleasant and accommodating. We want your buying experience to be pleasant and that all your questions are answered, so that you drive away happy. We have a great Service Dept and Jim Balfe, our Service Manager, is very knowledgeable and helpful, which you experienced when he answered all your questions. Thank you for recommending us to your friends and Welcome to the Van Horn Family!!

April 01, 2015

Great Price Jake was truthful and got us the car we wanted for a great price, and was not pushy. We were able to work out a deal on the phone with him, even befo More

by kk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2015 -

Van Horn Hyundai of Fond du Lac responded

kk thank you for writing a Super review for Jake Duel and Van Horn Hyundai. We always appreciate the feedback and it is nice to hear that he was truthful, not pushy and got you a great price! Please enjoy your new car and if you have any questions, give us a call. Welcome to the Van Horn Family!!

April 01, 2015

A Satisfied Purchase! Jake and Mike bent over backwards to accommodate our needs. They provided excellent service with a personal touch. We greatly appreciate their efforts More

by Juan & Corrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2015 -

Van Horn Hyundai of Fond du Lac responded

Juan and Corrie thank you for taking the time to write a review and share what you loved about your buying experience at Van Horn Hyundai! It is great to hear that Jake Duel and Mike Schibline bent over backwards to accommodate your needs and provided excellent service. Our goal is always to do what we can for our customers, while making the buying experience pleasurable and fun. Thank you again for the 5 Star Review and please call if you have any questions....we are here to help! Enjoy your new vehicle Juan and Corrie!

March 27, 2015

Excellent Expierence Everything was and what we expected from a Hyundai dealer, this is our 5th purchase of the brand. Once slight glitch was that it took a very long tim More

by none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2015 -

Van Horn Hyundai of Fond du Lac responded

We wish we had a name to go with this wonderful review! Thank you for your kind words and for being Loyal to the Hyundai Brand. We apologize for the length of time you had to wait to get into our Finance Dept to finalize the paperwork. We are always working on streamlining our process, but sometimes we have a lot of people buying cars and things get backed up. It is great to hear that a great time was had by all when you were here though....we love to have fun here! Enjoy your new vehicle and Welcome to the Van Horn Family!

March 27, 2015

Best Price to be found and Great Service! I have now purchased three vehicles from Van Horn Hyundai of Fond Du Lac in the last seven months and have been pleased with the experience each and e More

by rfinnigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
Mar 30, 2015 -

Van Horn Hyundai of Fond du Lac responded

Rfinnigan thank you for the 5 Star Review and Awesome comments about Van Horn Hyundai and our staff!! We are thrilled that you are a repeat customer and have been happy EACH and EVERY time!! Our staff works hard to go above and beyond for the customer and our HUGE inventory makes finding the car that you desire, a pleasurable experience. We appreciate the fact that you are recommending us and we are so happy that you are a satisfied customer. We look forward to working with you again in the future and enjoy your new vehicle.

March 26, 2015

Great price & nice folks. They gave me a great trade-in price, eased up on the asking price, and were all around very courteous and helpful. Nice dealership & nice people- it's More

by Babyshead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you so much for your 5 Star Review of Van Horn Hyundai! We so appreciate it and are grateful for all the positive feedback you gave us. We are happy that you had a great experience and felt our staff was all around very courteous and helpful. We are always striving to be the best we can be for our customers! Enjoy your new vehicle and Welcome to the Van Horn Family!

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