
Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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My experience at Van Horn Hyundai of Fond du Lac The purchase of my 2015 Sonata Limited at Van Horn Hyundai of Fond du Lac was a very pleasant experience. Trevor Hess and his manager Josh were excell The purchase of my 2015 Sonata Limited at Van Horn Hyundai of Fond du Lac was a very pleasant experience. Trevor Hess and his manager Josh were excellent to work with. They listened to want I wanted and then responded with a favorable decision that was a win-win for all parties involved. This is the second vehicle I purchased from this dealership. They have earned my trust and respect. I highly recommend them. Rick Keller, Fond du Lac More
Need a Car? Go Here! I had been looking for a car for 2 months. I remembered my parents had purchased a car in Fond Du Lac, so I decided to look up dealerships in that are I had been looking for a car for 2 months. I remembered my parents had purchased a car in Fond Du Lac, so I decided to look up dealerships in that area. I had put in an application with Van Horn and got a response the next day indicated that I was preapproved for a loan. Which was great because I was unable to get financing in the area I live at. I made an appointment with Lynda. As soon as I walked through the door I was greeted by Kaitlyn Calteux, who had everything set up and ready to go. I had my son with me and was very patience with us and even moved to a location where my child could play. I had test driven an Elantra and really enjoyed it. The payments were a bit much than I could afford. I told Kaitlyn the payment range I was comfortable with and she went and talked with Mike, another financial person who was working on my file, and they came back with a car that was perfect for my son and I. Low miles, extremely clean, well kept and I could see! Being short that was a huge problem. I could not take the car home with me that night as I was the only driver and had to schedule an appointment to come back and pick the car up and sign the paperwork. I was able to put money down to hold the car. We came back and Kaitlyn had greeted us with open arms. My mother, grandmother, and cousin had been there to pick up the car. It was an amazing experience and I could go on and on about the service and the amazing attitude Kaitlyn had with us, but then I would be here all day. It is something you will have to experience yourself! I HIGHLY RECOMMEND KAITLYN and Van Horn Hyundai of Fond Du Lac. More
Would definitely recommend! I had been in the market for a car for awhile, and had a bit of difficult time finding one prior to going to Van Horn. I initially had gone in just to I had been in the market for a car for awhile, and had a bit of difficult time finding one prior to going to Van Horn. I initially had gone in just to look at a few cars and see what they could offer me. I was greeted by Ryan Elsinger, who was very polite and helpful! I explained my situation and he went to work right away to show me a few options. I'm picky when it comes to my vehicles, and he was very patient with me, ( props for that Ryan LOL). I ended up leaving the first time with out a car, and looked elsewhere for a week or two, by my own choice. I called Ryan back about 3 weeks later on friday April 3rd and asked him if there was anything else he had available, and talked to him about a few things, within an hour he had called me back and told me he had great news, and had a car he thought I'd like. I went in on saturday after work and left with a 2011 Sonata. I would definitely recommend Ryan, and Van Horn! He's very patient, and works hard to find you something to meet your situation. I also liked that he called back when he said he would, and stuck to his word. Having dealt with many salesmen, it was refreshing. I got a great deal on the car, and they're even fixing a small chip in the windshield I had pointed out. My only complaint would be in the detailing department, and to who ever waxes and buffs the cars. My interior was VERY greasy, and there was wax left on the whole passenger, bottom side of my car. It looked like a rush wax job. I'm very particular about stuff like that, so I brought it home and re-cleaned the dash, and interior panels right away, and rubbed the whole car down again to get ride of the left over wax. ( Which I didnt mind too much, but it looked horrible with all the swirl marks and left wax!) More
Cold & Aggressive I bought my first car from this dealership 8 years ago and loved the service I received then. I found a car online I was interested in and it happened I bought my first car from this dealership 8 years ago and loved the service I received then. I found a car online I was interested in and it happened to be here. I thought "wonderful! What a coincidence!" I emailed and called to set up a time to see the car and everything was fine until the "numbers" talk. Erik gave an offer I was not ready to accept and asked what number I had in mind and so I gave it to him. A second later he pulls his papers together and says "well, thanks for coming in." Cold, horrible customer service skills and aggressive. Almost to the point of shaming me for giving a number and shaming me for wanting to negotiate. He went to get my keys as they had taken my car for an appraisal for trade-in and came back wanting to talk numbers again. I should have walked out then but decided why not. Let's hear it. The number was okay but if I had gotten better service, not felt like I was just shamed then I would have driven off in a new car. Horrible experince! I never want to feel that way again and would hate for anyone to have to go through that experience. I wish I had a different salesman today. Would not go back and will not recommend to friends and family. I'm taking my money to Bergstrom. If I could, I would give ZERO stars for customer service and friendliness. More
comfortable experience the staff was very professional, while making us feel comfortable throughout the process. our salesman travis was very accomadating and pleasant to d the staff was very professional, while making us feel comfortable throughout the process. our salesman travis was very accomadating and pleasant to deal with. we had a particular about the car and jim the service manager went above and beyond to explain and put to rest any question we had. bottom line as in any purchase is that we left feeling that we had been treated more than fairly and would not hesitate to send our friends to van horn for their car shopping. charles & rose stefanoski More
Great Price Jake was truthful and got us the car we wanted for a great price, and was not pushy. We were able to work out a deal on the phone with him, even befo Jake was truthful and got us the car we wanted for a great price, and was not pushy. We were able to work out a deal on the phone with him, even before we met with Jake, & he held to his price & terms, without trying to raise the price. More
A Satisfied Purchase! Jake and Mike bent over backwards to accommodate our needs. They provided excellent service with a personal touch. We greatly appreciate their efforts Jake and Mike bent over backwards to accommodate our needs. They provided excellent service with a personal touch. We greatly appreciate their efforts that made buying a new vehicle easy with a sense of comfort. More
Excellent Expierence Everything was and what we expected from a Hyundai dealer, this is our 5th purchase of the brand. Once slight glitch was that it took a very long tim Everything was and what we expected from a Hyundai dealer, this is our 5th purchase of the brand. Once slight glitch was that it took a very long time to complete all the paperwork etc. over 90 minutes is a long time! But other than that a great time was had by all! More
Best Price to be found and Great Service! I have now purchased three vehicles from Van Horn Hyundai of Fond Du Lac in the last seven months and have been pleased with the experience each and e I have now purchased three vehicles from Van Horn Hyundai of Fond Du Lac in the last seven months and have been pleased with the experience each and every time. They are friendly, helpful, and have some of the best prices on new and used cars in the Midwest. I highly recommend them as they have a good size network to work through and are willing to go above and beyond to get you in the vehicle you want. More
Great price & nice folks. They gave me a great trade-in price, eased up on the asking price, and were all around very courteous and helpful. Nice dealership & nice people- it's They gave me a great trade-in price, eased up on the asking price, and were all around very courteous and helpful. Nice dealership & nice people- it's always encouraging to have a positive used-car-buying experience! More